Grand Guesthouse Tongren

This is my go-to five-star hotel every time I visit Tongren. It's truly an amazing hotel; the cleanliness is top-notch, and the staff's service is excellent. The environment, especially, is fantastic—absolutely no noise when sleeping, very quiet. The breakfast is also incredibly diverse and plentiful. If you're coming to Tongren, this should definitely be your first choice.

Not recommended for those without a car or traveling alone, as the surroundings are a bit remote. That's the only downside.

This stay far exceeded my expectations! From the moment I stepped into the lobby, I was greeted with warm smiles and friendly hellos from the staff. Check-in at the front desk was super efficient, and they enthusiastically recommended local eateries and sightseeing routes, making the whole trip easy and enjoyable. The room was spacious and bright, the bedding was soft and comfortable, and the separate wet and dry areas in the bathroom were a thoughtful touch. The water pressure and hot water were excellent. Any request I had was met with a quick response, truly making me feel at home! The hotel's location is also very convenient, just one kilometer from Tongren High-Speed Rail Station. This five-star hotel offers incredible value for money, and I'm extremely satisfied!

The hotel's facilities are top-notch, truly impressive. There are four elevators for guest rooms and two more for the restaurant. Parking is extremely convenient. We were upgraded to a larger room for free. From the floor-to-ceiling window, there was a vibrant, picturesque scene of daily life unfolding, with a railway, a kindergarten, and more – it was beautiful! The breakfast was excellent, with a wide variety of choices available. But what really stood out was the service. As soon as we entered the hotel, the female security guard greeted us warmly and even recommended a good car wash nearby. The female greeter, in particular, was exceptional. Both times we needed to move our luggage, she insisted on helping us take it to our room. When she heard we drink a lot of water, she immediately offered to bring more to our room. The room attendant apologized for a supposed delay in bringing something, which wasn't even the case. I really regret not getting that greeter's employee ID. The male staff were also very helpful, proactively coming to our room to assist with the air conditioning. The front desk service was equally friendly and pleasant. This is a government-designated hotel that is willing to go the extra mile, without any pretension. They attract guests not just with their excellent facilities, but also with their outstanding service. They truly deserve a big thumbs up!