Qianjing Hotel

The hotel is built on the 3rd and 4th floors of a commercial and residential building. It is located across the river from the Zhongnanmen Ancient City and separated from the ancient city by a bridge. The room is very big, about 40 square meters, with sufficient air conditioning, so it is very warm in the cold weather during the New Year period. They are closed for breakfast. I asked and found out that they are not open during the Spring Festival but also during normal times. The only downside is that the hot water is not hot enough and the steep slope on the third floor below the parking lot needs to be renovated, it's too steep!

The hotel is in a very good location. It's very close to the city telecommunications company where I'm going on a business trip. It's within walking distance. There is a convenience store and barbecue restaurant downstairs in the hotel, which is very convenient for eating. The surrounding area is the Zhongnanmen Ancient City. The night view is very beautiful at night. There are many fish restaurants near the hotel at night. They are delicious. I ate there for two consecutive days. There were a lot of people at night. The front desk lady is very beautiful and the service is very enthusiastic. Give a thumbs up. The boss should give the front desk a raise. Don't let her go. Hahaha

The overall environment of the room was OK, but the quilt and pillow were not clean after removing the quilt cover. Later, I took out the disposable four-piece set I prepared, but it was still very bad. Compared with the hotel we stayed in the next night, the service was not very good, and the hotel we booked was not cheap, it was really not worth it.

必須吹爆這家酒店的地理位置！離中南門古城就一橋之隔/幾步路，對於我這種愛逛愛吃的懶人來説太友好了。下樓就能開啟逛吃模式，打卡古城美食毫無壓力。玩累了抬腳就能回酒店躺平，真正實現了吃喝玩樂睡一條龍，體驗感極佳，五星好評！

體驗極差的入住：虛假承諾、惡劣態度 提前總結：如果你不想在尋找車位時耗盡耐心、不想在前台被服務員羞辱、不想在睡夢中被走廊噪音嚇醒，請避開這家酒店。 下面是這次糟糕經歷的詳細描述，希望能給其他旅客提個醒。 1. 關於停車：一場耗時半小時的鬧劇 選擇這家酒店，是因為我需要開車入住，並且在預訂前特意打電話確認了停車問題。電話裏，工作人員信誓旦旦地保證“有車位，是地下車庫”。然而，當我到達酒店入口，噩夢開始了。 進閘桿時就被卡了一下，要核實住客身份（重點一下）進去之後發現，所謂的“停車場”混亂不堪，根本找不到空位，打電話給前台回一句“自己找找，找不到再打電話，地下車庫停滿了，實在不行停那個露天平台”。 那個所謂的“露天平台”，就是一個爛尾樓，全是建築垃圾，安全狀況令人擔憂。從進閘桿到最終把車停進那個“鬼地方”，整整花費了半個小時！這半個小時裏，我的耐心和好心情被消磨殆盡。 2. 關於前台服務：“那你退了唄”，刷新服務底線 我拖着疲憊又生氣的身體，拿着行李上樓辦理入住。在辦理入住時，我忍不住向工作人員吐槽了一句：“你們這一點不好停車，折騰了半小時。” 接下來的一幕，讓我徹底無語。前台那兩位女工作人員，極其輕描淡寫地回了一句：“我看你們那麼久沒有來辦入住還以為你們出去玩了。”一句話給我整笑了，又解釋説“車位是夠的，但是之前停車的人就是打個電話就給進了”所以到我了，不僅要核實身份還沒車位？！我理解節假日人多，所以提前打電話問過，結果來了是這個樣子 ❌前台直接回一個“那你退了唄，現在可以給你免費退住” 我當時以為自己聽錯了。一個酒店的前台，面對客人的合理抱怨，給出的迴應不是道歉、不是解釋，而是讓客人取消訂單？這種傲慢、冷漠、毫無服務意識的回覆，是我住過上百家酒店裡遇到的最惡劣的一次。請問，這是一家評分4.7酒店該有的培訓結果嗎？這是一個服務行業從業者該有的態度嗎？説實話，如果不是當時已經累麻了，加上節假日酒店不好找，帶着行李再找酒店太麻煩，我當場就會取消訂單走人。 3. 關於隔音 本以為解決了停車，忍受了前台的白眼，回到房間能好好休息。結果，我想多了。 這酒店的隔音之差，可以説是“一張紙”的程度。晚上11點多，我剛要入睡，走廊裏傳來巨大的關門聲——“砰！”整個房間都在震動，我的心臟也跟着猛跳一下。我以為是個別素質低的客人，結果發現根本不是。一晚上開關門的聲音都像打雷一樣，設計上絕對有缺陷。從晚上11點到凌晨1點多，我被這種“砰、砰、砰”的關門聲嚇醒了三次。 總結： 一個承諾的停車位，暴露了酒店的誠信和管理問題；一句“那你退了唄”，揭露了酒店服務人員的職業素養缺失；一道根本無法隔音的房門，摧毀了客人最基本的休息權利。這三點，任何一個都不應該出現在一家合格的酒店裡，何況它們同時發生了。 如果你想體驗“花錢找氣受”和“真人版噪音恐怖片”，不開車，這裏可能適合你（因為離古城不遠，很適合步行玩）。 否則，請三思。

酒店大床房體驗超棒！房間乾淨整潔無異味，床品柔軟舒適，枕頭軟硬適中，睡得特別安穩。採光通風很好，設施齊全完善，衞生間乾濕分離，洗漱用品乾淨好用。前台服務熱情周到，入住辦理很快，整體環境安靜舒心，性價比很高，出行住宿首選，非常滿意～

必須誇爆這家酒店！前台小姐姐人美心善，服務超貼心！考試忘記打印准考證，抱着試試看的心態去問前台，沒想到小姐姐二話不説就免費幫忙打印，還細心核對訊息，態度温柔又有耐心，完全沒有不耐煩。細節見真心，在陌生城市感受到滿滿的温暖，住得舒心又安心，強烈推薦！