Passage d'Eau  Hotel

Passage d'Eau Hotel Reviews

Passage d'Eau Hotel

No.18 Miaonan Street, Xizha, Wuzhen Ancient Town, Tongxiang, Zhejiang, ChinaView Hotel Details
Passage d'Eau  Hotel
Passage d'Eau  HotelPassage d'Eau  HotelPassage d'Eau  Hotel
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Passage d'Eau Hotel Guest Reviews

4.8/5
Excellent
765 Reviews
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(765)
Positive reviews(758)
Reviews with photos/video(255)
Delicious breakfast(101)
Quiet & comfortable(76)
Large rooms(65)
Friendly front desk staff(27)
Close to scenic area(24)
Perfect for kids(21)
Nice toiletries(8)
Delicious buffet(7)
Negative reviews(7)
Anonymous User
Guestroom (Double Bed)
Checked in Nov 2024
Couples
5 Reviews
4.5/5
Great
Posted on Dec 8, 2024
Though located at the quieter part of Xiza Wuzhen, we like the peacefulness and calm at night. The luggages were transported to the hotel after check-in at the main tourist centre. We explored in the day before picking up the luggages at the lobby at night. The hotel's breakfast was at ZhenShui hotel 100m away. It was a great breakfast with a variety of food. I think it is better to eat there than at the popular ZaoChaKe where you can pay on your own to try the traditional breakfast just for experience. Overall, nice stay, warm hospitality.
Response from Property: There is no better encounter than this, like meeting after waiting for a long time just when the sun is shining just as the breeze is rising. Thank you for your support and encouragement, you can tell us any problems you encounter during your stay, we will try best to help you solve the problem, looking forward to your visit again.
JANICE
Guestroom (Double Bed)
Checked in Nov 2024
Family
4 Reviews
4.7/5
Amazing
Posted on Nov 9, 2024
Decided to stay a night in this hotel after reading the reviews. Indeed, room is spacious and comfortable. As the hotel is located quite near the far end, it’s quiet and peaceful. Less people also which is good for photo taking. The hotel breakfast is acceptable too but do not expect international kind of food variety.
Response from Property: Dear sir/madam, hello! Thank you very much for your opinion, we will continue to work hard. Welcome to visit Wuzhen again next time!
Anonymous User
Family Room
Checked in Oct 2024
Family
3 Reviews
4.0/5
Very Good
Posted on Nov 16, 2024
I had an excellent stay at this hotel! The location is perfect and is inside Wuzhen. The room was spacious and well-equipped with everything I needed. The bed was comfortable, ensuring a great night's sleep. The staff were friendly and attentive. Overall, a wonderful experience and I highly recommend this hotel to anyone visiting the area!
Response from Property: Dear sir/madam,thanks for your affirmation of our service,I’m sorry that this stay did not give you 100% satisfaction,we will strive to do better,looking forward to your next time.
Anonymous User
Family Room
Checked in Nov 2024
Family
4 Reviews
4.5/5
Great
Posted on Nov 9, 2024
Crowded with alot of people and the food inside quite expensive
Response from Property: Dear sir/madam, hello! Thank you very much for your opinion, we will continue to work hard. Welcome to visit Wuzhen again next time!
Shao Yan
Guestroom - 4-Person Occupancy (Room Rate Calculated Per Person, Shared Bathroom)
Checked in Jun 2024
Solo travelers
8 Reviews
4.7/5
Amazing
Posted on Jun 21, 2024
Very good hostel. Clean and good service. Staff can help you call the shuttle car to shuttle you to places u want to go. Very spacious common spaces and close to key spots in Wuzhen. Staying with the town allows you to explore the old town at night when all the tourists are gone. Highly recommended. Bring your own towels, slippers etc or you would need to buy them. Shampoo, shower gel provided
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Suryanti Lim
Family Room
Checked in Nov 2024
Family
6 Reviews
4.0/5
Very Good
Posted on Nov 12, 2024
Svc staff at hotel reception was amazing. Although hotel looks a little old and amenities was not the best but overall acceptable and huge room.
Response from Property: Dear sir/madam,thanks for your affirmation of our service,I’m sorry that this stay did not give you 100% satisfaction,we will strive to do better,looking forward to your next time.
Guest User
Family Room
Checked in Nov 2024
Family
1 Reviews
4.5/5
Great
Posted on Nov 10, 2024
The hotel location is not near the busy Main Street, need to walk and cross two bridges to find the Main Street. However, they have carts services whenever required for breakfast or to the main door. The attendant was very kind and with good service to guide you anywhere to find your requirements. He introduced the places of interest and gave lots of help. Give him a thumb up for good service.
Response from Property: Dear sir/madam, hello! Thank you for your sharing, welcome to come to Wuzhen next time.
Gan
Family Room
Checked in Nov 2024
Family
4 Reviews
3.5/5
Posted on Nov 8, 2024
The hotel is not cheap due to it is sitting inside the Wuzhen West Gate scenic area, but the location of hotel is located in the far end of scenic area, hence have to walk for a distance to the main street. The room, although equipped with air conditioning, but the heating or cooling function is centrally controlled, hence we were not able to turn on the heating although we feel cold during night.
Response from Property: Dear Guest! Hello! Thank you for your recognition of our services. Thank you for your valuable opinions, we will make improvements。welcome to Wuzhen again !
Guest User
Standard Room
Checked in Nov 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Nov 20, 2024
It was a good stay at wuzhen, hope to stay more day. The hotel room are spacious, love the design.
Response from Property: Dear sir/madam ,thank you for your affirmation of our hotel, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Guest User
Guestroom (Double Bed)
Checked in Nov 2024
Couples
6 Reviews
4.7/5
Amazing
Posted on Nov 9, 2024
Super convenient location, very nice water view from our room. great variety in breakfast.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
oriansnow
Guestroom (Double bed)
Checked in Apr 2024
Couples
15 Reviews
4.7/5
Amazing
Posted on Apr 10, 2024
The cheapest hotel in the scenic area. Booked this so can enjoy the 早茶客。also convenient where they sent your bags to and from the hotel.
Response from Property: Your favor and satisfaction of our hotel are the driving force for our continuous improvement.From now on,we'll be devoted to bringing you a more comfortable experience.Finally,thank you for your recognition of our hotel.
Guest User
Standard Room
Checked in May 2024
Travel with friends
3 Reviews
4.5/5
Great
Posted on May 22, 2024
Very nice hotel. A little far from the center. But shuttle helps
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Tan
Family Room
Checked in Aug 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on Nov 25, 2024
Good for family to stay. Room are quite far from the entry customer service but they have transportation to bring you to the hotel. Indoor breakfast is good and delicious but out door breakfast not good. I prefer you better take breakfast in the hotel.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Anonymous User
Guestroom - 6-Person Occupancy (Females only, room rate calculated per person, shared bathroom)
Checked in Oct 2024
Booked for others
15 Reviews
4.0/5
Very Good
Posted on Nov 1, 2024
Affordable, good location with good amenities and facilities.
Response from Property: Dear sir/madam ,thank you for your affirmation of our service, we will strive to do better, looking forward to meet you next time, Wuzhen welcome you!
Xu
Shuixiang Yijia Family Suite B
Checked in Jun 2024
Family
3 Reviews
4.2/5
Very Good
Posted on Jul 9, 2024
Stayed for 1 night, room is quite spacious but lights in the toilets are not bright enough. Provided kids slippers, toothbrush and mosquito repellent. Enjoyed our time there.
Response from Property: Dear guest,thanks for choosing Shuixiangyi Hotel. We apologize that your stay was not satisfactory. In order to meet the characteristics of the ancient town, the room uses warm lighting. We apologize for the inconvenience we caused,looking forward to your next stay.