Reviews of Splendid Clubhouse

The hotel is one of the best hotel in China. Especially the hospitality of Ms.Xiao was so great. I recommend for everyone who want to visit in Wuzhen!

Highly highly recommended!! Saw a lot of good reviews and decided to give it a try. Room was spacious and super clean, have everything we needed (they even have a pillow menu!!). Our 管家 was 小陈 and he was such a cheerful and helpful young gentleman! He waited for us right at where we alighted and guide us straight into the attraction site, their service allowed us to bypass all the hassle such as buying tickets and checking in luggages, which other tourists have to go through. 小陈 gave us a really detailed tour of the whole town the moment we arrived in our hotel, which we really appreciate. Both the dinner and breakfast were fantastic, dinner was well priced as well. The stay was not the cheapest but definitely one of the best experience during our trip!

This hotel is located right within the scenic area. The butler proactively met us beforehand and then we took a traditional wupeng boat into the park, allowing us to slowly appreciate the serene pace of the water town's past. We chose an aromatherapy scent, and in the evening, we could enjoy the picturesque bridges and flowing water right from our room. Stepping out, we could join the local market and listen to Pingtan opera – truly relaxing and destressing. Breakfast was served dish by dish, and it was incredibly plentiful.

A quiet oasis in the midst of the hustle and bustle, the butler service was incredibly thoughtful and attentive, and the breakfast was absolutely fantastic! ✌️✌️

Exceptional service! Xiao Yu provided dedicated one-on-one assistance throughout my stay, handling transfers, luggage, park entry, and boat rides with incredible efficiency. They were warm, meticulous, and incredibly responsive, anticipating all my needs. Everything from the room and dining to the activities was perfectly arranged. The facilities are great, but the service is even better. This is my top choice for accommodation in Wuzhen. Highly recommend Xiao Yu!

Stayed at Splendid Clubhouse for 2 nights, and it was truly one of the highlights of my trip to China. I highly recommend slowing down and fully enjoying the serene, scenic surroundings this property offers—it’s an experience in itself. From the moment I booked, the service was exceptional. My personal butler, Xiao Shen, reached out a day before my arrival to coordinate everything, including arranging for a seamless pick-up at the Scenic Area. Throughout my stay, Xiao Shen was attentive and thoughtful, ensuring every detail was taken care of—from daily arrangements to recommending great dining options. Do make it a point to dine within the hotel, especially at Jin An Si Fang Cai (锦岸私房菜)—the food was outstanding. I was also pleasantly surprised with a complimentary room upgrade, and the view from my room was simply breathtaking, overlooking beautiful spring blooms. Breakfast was another standout experience. It was incredibly delicious and thoughtfully curated, with multiple courses that were so satisfying I could easily skip lunch. Guests select their breakfast in advance, and everything is promptly served upon arrival at the restaurant, making the experience both seamless and indulgent. Overall, the impeccable service, stunning views, and attention to detail made this an unforgettable stay. I would highly recommend Splendid Clubhouse to anyone looking for a peaceful and elevated retreat.

My family's stay at SPLENDID Clubhouse (锦堂) inside Xizha Wuzhen (西栅-乌镇) was indeed SPLENDID!!! The hotel staff were all so helpful and responsive. Top-notched breakfast too whereby all the presentations of the dishes were so delectable. Thw rooms were also very comfortable and with panoramic view of the Canola flower fields. Though it is amongst the more expensive accommodation in Xizha-Wuzhen, we felt it was worthwhile for the experience as the entire experience is one you will pretty much remember for life! Thanks to all the staff who made our stay so memorable! Hope to return one day with my group of friends! 😊🙏🏼

Everything was great – the location, ambiance, service, breakfast, and the butler was incredibly helpful with all our requests, both reasonable and unreasonable. He was also very polite and handsome!

The customer service representative, Xiao Huang, was very professional and had a great attitude! The hotel facilities are also quite new, and the view is pretty good. I'm very satisfied!

Jintang made our holiday experience absolutely wonderful! Even though the scenic area was crowded, because we booked Jintang, we had the best experience with everything from parking and taking the boat, to dining and relaxing. The butler service was excellent, leaving the whole family very satisfied. We hope to have the chance to visit Wuzhen and stay at Jintang again!

Splendid Clubhouse is rated the topmost scenic hotel in Wuzhen, and guests are allocated a butler to assist on arrival at the ancient water town's tourist centre. Our butler was JiaJia, a very attentive lady who got in touch with us on WeChat even before our arrival. She coordinated with our precious hotel to ensure we wouldn't get lost after reaching Wuzhen's tourist entrance. We were brought to our hotel on a traditional river boat. Along the way we had our breath taken away by awesome views we could only once imagine. The hotel occupies a building that was once home to a wealthy shipbuilder. His main hall is conserved as a showcase and photo site for hotel guests. There are quiet and shaded courtyards on hotel grounds for tea, rest, and reflection. I packed my family into a 2-bedroom unit that overlooks a public garden. I was told that this garden is covered in flowers in spring and summer. It is barren now in winter, but still pretty to me. We got to pre-order breakfast in the hotel, as well as a room fragrance (I picked rose!). Location is splendid. Many top food stalls and restaurants are just one either side of the hotel entrance, and one can easily get to all of Wuzhen's top sights on foot. Be sure to eat a meal at the hotel's restaurant, where the Osmanthus roasted duck is so delicious and memorable!

The hotel will assign a butler to you who will answer any of your queries. However, it will be nice if Butler Fan can tell us his working hours so that we will not disturb him unnecessary. We asked counter some queries and they forwarded to the butler to answer us. The next day, we didnt hear from him when we want to check out. The counter staff accompanied us all the way to the exit of the scenic area l, helped us with the luggages and waited with us for the taxi to come. Excellent service! The rooms are clean and renovated. The spa next door comes with 20% discount for in-house guest. Nice to book the foot massage after long walks exploring the town. It is quite popular among the visitors. The hotel breakfast is very delicious too.

Stayed one night and love the hotel. Communicated with them via WeChat before arrival and they advised on the meet up point with butler 小杨 to pick us up and arrange for the transfer of our luggages to the hotel. We chose to take the boat ride upon arrival rather than upon departure, and it was such a lovely experience. The hotel is right inside 西栅 and it is so convenient to head out at night to enjoy the beautiful night scenery. Highly recommend 锦堂 and kudos to 小杨 and staff for such a wonderful stay.

Everything else was great! Compared to the other two hotels of similar standard within the scenic area, this one probably has the best location. The only minor drawback is the 12 PM check-out time, which I hope they can improve.