Best Spa Hotel in Tongxiang

The second time I came to Xizha, the service was still excellent. Xiaodai started communicating and sending parking location one day in advance. When we arrived, Xiao Dai and his son picked us up in the parking lot and took the battery car to the hotel. Our room was also upgraded and the two rooms were put together. The hotel made thoughtful arrangements for us. The minibar in the room is free, and there are fruits and sister-in-law cakes. The bed is big and comfortable. If you bring children, the hotel provides breakfast for the children. It is free for seniors over 70 years old in Wuzhen. The scenic spot is managed in a unified manner, which is very reassuring. When we left, someone from the hotel helped us to the parking lot. Very considerate service. Overall, the experience was great and I will come again when I have time.

It's no exaggeration to say that I will definitely recommend ALILA Hotel WuZhen to my friends if they have plans to travel to Jiaxing. From the moment I arrived the hotel, I felt the warm welcome from the front desk staff. I was really enjoying the warm welcome drinks, fresh pear juice provided by the check-in lobby. In particular, thanks to Sherry, the receptionist, who contacted me in advance before my arrival and kindly reminded me that thick clothes need to be prepared for the local cooling. The concierge took the initiative to help me bring my luggage to the room and personally guided me to the room, they gave a detailed introduction of the hotel facilities and dining outlets. I was greatly moved and surprised by the exquisite welcome amenity prepared on the table in the room. There are delicate and delicious macarons, fresh fruit plates prepared with care, a bottle of fine red wine, afternoon patisserie with Zhejiang characteristics, and even a welcome letter handwritten by General Manager Nick. I can feel that Alila's staff really treat guests with true heart. I still want to thank a boy who worked in the hotel bar. I'm sorry that I forgot his name. He patiently took beautiful photos of me on the afternoon of my arrival, recording my wonderful moment in the Alila Hotel. I really enjoy the relaxing time in the bar of this hotel. There is a standing performance of Filipino band in the bar at night. The service provided by the band was very good. They cared about each guest on the scene and asked each guest what song they wanted to listen to in a friendly and warm manner. I was really immersed in relaxing and drinking there. The breakfast in the hotel is well-done. The food quality and taste are very good. The breakfast choices are very rich. The only disadvantage is that the skin of shrimp dumplings is too thick. Alex, the Director of Food and Beverage, actively inquired about our stay experience and personally served us with care. The service was very good. He knew that we felt too hot when sitting outdoors and quickly helped us transfer to the indoor table near the window. When I was checking out, the front desk staff treated us warmly as always, and gave me a sleeping pillow spray and a wash and care package as a parting gift, which greatly moved me again. Compared to the next hotels I stayed in on this trip, the hotel that impressed me the most was definitely the Alila Hotel, with its superb service.

Environment: The hotel is located in the Wuzhen Xizha Scenic Area, which is considered the core location of the scenic area. It is close to the boat pier, Muxin Art Museum, dyeing workshop, etc., making it convenient to go anywhere. Health: Clean, the bathroom is large. Facilities: The design of the hotel lobby is very stylish, with bamboo slips hanging above the head. The two-bed room in the hotel room is actually a suite with two bedrooms, one living room and one bathroom. The room type is said to be inspired by the inn where students who come to Beijing to take exams stay. I My friends and I like this design. It is independent and private, does not affect each other, and takes care of each other. Service: First-class service, the waiters are very discerning and make people feel like spring breeze. The breakfast is also very good. The only thing is that the view outside the room window is only white walls and blue tiles, but the flaws are not concealed. It is worthy of being a famous restaurant in Wuzhen where Internet tycoons have eaten!

Lovely hotel and location in a quieter area. Overall friendly service and bell hop. Family room large and comfortable. Nice view from room especially at night. Location and hours information was not shared at time of check in re: swimming pool, gym, spa. Especially for foreigners, this would be appreciated as no info is provided in the room. Later when we asked, told pool opens at 1 pm and no morning swimming before ceck out. We chose the hotel partly because of pool and were disappointed. Buttons to clean room unclear if on or off. Room was not cleaned even after a phone call to reception confirming they would send someone. Very helpful customer service with sending items that were left behind in the room. Breakfast was excellent although a 5 min walk from hotel. Also a good western restaurant. Overall Wuzhen is a beautiful ancient water town well worth a visit.

Environment: In the cold winter, the heating is oncoming as soon as you enter the door. Service: The young brothers and sisters are very enthusiastic in their service. Hygiene: well maintained Facilities: Very convenient transportation in the middle of Wuzhen 2 tickets to Xizha Scenic Area: Unlimited entry and exit The first round of minibar is free: satisfy all drinks for two days Daily fresh fruit in the room: just checked in to satisfy the recent fruit shortage

The environment is very good, the house is very clean, a few dumpling trees in the yard took me down completely, I like it too much, there is a cute puppy, when I don’t pass, the dumplings are not familiar, a little regret 😔, the front desk sister service attitude is super good, have the opportunity to go to Wuzhen will live

I set a suite. It's really good. The environment is also good. It is this service that really has a bad experience. The star is also five stars but I have been waiting since I checked in. Then the room card dropped and the room card actually cost 50 yuan? ? I have lived in too many five-star hotels. I have never heard of a room card that charges 50 yuan? ? Then there are two bottles of water. Want another water for 10 yuan a bottle? ? Say there are two bottles of free water a day. It's really funny. There is no conditioner. The aunt who cleans the room has a bad attitude.

非常棒的入住體驗，第一次住這邊，屬於是市中心，交通和購物都非常便利，關鍵是太太太好吃了，一定要點他家的招牌！會客宴請都是非常合適的。

The location is excellent, the transportation is convenient, the location is very good, and it is convenient to travel. The hotel has a dedicated butler Xiao Li to pick us up into the scenic spot and help us introduce the scenic spot. The hotel layout is reasonable, there is light music, which is very good, and there is also sweet soup provided by the butler. Please consult Questions are always answered, the front desk is efficient and thoughtful, and the rooms are tidy. Highly recommended! When checking out, Xiaomei even escorted us out of the scenic area and helped us with our luggage! will come again next time!

The service of the hotel is very thoughtful, every employee is very helpful, the indoor environment is clean and tidy