The Ritz-Carlton, Toronto

The Ritz-Carlton, Toronto Reviews

The Ritz-Carlton, Toronto

181 Wellington Street West, Old Toronto, Toronto, Ontario, M5V 3G7, CanadaView Hotel Details
The Ritz-Carlton, Toronto
The Ritz-Carlton, TorontoThe Ritz-Carlton, TorontoThe Ritz-Carlton, Toronto
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The Ritz-Carlton, Toronto Guest Reviews

4.6/5
Great
69 Reviews
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.8
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All reviews(69)
Positive reviews(63)
Reviews with photos/video(14)
Friendly owner(9)
Negative reviews(6)
JpJk
Club lounge access, Deluxe Guest room, 2 Queen(s), City view
Checked in Aug 2023
Business travelers
5 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2023
can always rely on ritz
miou032
One Bedroom Corner King Suite
Checked in Aug 2024
Family
1 Reviews
5.0/5
Outstanding
Posted on Aug 21, 2024
Everything was beautiful, the rooms were spacious, and the views were amazing! I only stayed one night, but if I had more money I would have stayed longer!
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Guest User
1 Bedroom Suite,1 King,Sofa Bed,City View,Corner Room
Checked in Aug 2024
Other
7 Reviews
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel service attitude is very good, especially worth 4000 a night in Toronto. The room is very large, the view is also very good, you can see the CN Tower. The location is also very good, there are many restaurants downstairs
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ThisLeeLam
1 Bedroom Suite,1 King,Sofa Bed,City View,Corner Room
Checked in May 2024
Couples
11 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Ritz standard and quality has always been the best among its peers. My stay this time did not disappoint me. The services in all aspects were also very personalized, creating a very unforgettable and comfortable stay experience!
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Pangpangyusunny
Deluxe King Lake View Room
Checked in Aug 2024
Family
24 Reviews
3.7/5
Posted on Aug 27, 2024
The reason for choosing Ritz is to value service. But I think Ritz Toronto didn't do that! Ritz discriminates in room arrangement! When I first stayed for two nights, I was assigned to the 10th floor. I was not satisfied and asked for a higher one. I was changed to the 17th floor! As a result, when I checked in again two days later, I was assigned to the 7th floor! I was speechless! And knowing that I had just checked in a few days ago, I wonder if guests are used to it! The most unacceptable thing is that when I left, I asked the concierge to help me move my luggage into the car. I also prepared a tip. As a result, the concierge was extremely unenthusiastic. I reminded him several times but he didn't move. He moved one for every one my friend moved! He even wanted a tip. Where does his confidence come from!
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Guest User
Deluxe Guest Room, 1 King Or 2 Queen
Checked in May 2024
Family
13 Reviews
5.0/5
Outstanding
Posted on May 28, 2024
Very good hotel! Convenient transportation, parking is also convenient if you rent a car for travel!
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Emma
Deluxe Guest Room, 1 King Or 2 Queen
Checked in May 2024
Business travelers
3 Reviews
5.0/5
Outstanding
Posted on Jul 12, 2024
This is a hotel I specially selected for a business trip. It's very good and I will come again next time.
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KK Victoria
Deluxe Two Queen Lake View Room
Checked in May 2024
Family
1 Reviews
2.2/5
Posted on May 18, 2024
The hotel level is the first choice in the local area, but all the facilities and appliances are very backward and old-fashioned. The room cleanliness is generally inferior to that in European countries and Asia. Compared with Asia, the food in the restaurant is okay, old style & need to fix
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Piaobodeping
Deluxe King Lake View Room
Checked in Oct 2023
Travel with friends
52 Reviews
4.5/5
Great
Posted on Oct 16, 2023
The hotel is quite nice! The CN Tower is outside the window, and the scenery is pleasant. Breakfast is included in the room rate. The meal fee per room is 124 Canadian dollars. If you order more food, you will need to pay extra, and tips will be calculated separately. Breakfast is also very rich, the avocado smoked salmon is particularly delicious, and the service is also very good! Of course we tip very well, basically 20%. The room service is also very satisfactory. The waiter will help you fold and put away the clothes you take off. Located in a busy city, shopping is also very convenient. Adjacent to the CN Tower and Lake Ontario, shopping in the city is also very convenient. There are also disadvantages. Compared with most similar hotels, it is still a bit expensive and not worth the money.
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Guest User
Deluxe King Lake View Room
Checked in Oct 2023
Solo travelers
17 Reviews
5.0/5
Outstanding
Posted on Nov 10, 2023
The location is great, you can see the Toronto Tower from the window
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tommyfly
One Bedroom Corner King Suite
Checked in Jul 2024
Couples
12 Reviews
4.5/5
Great
Posted on Jul 6, 2024
Room service is OK. Facilities are average. Not very modern.
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Xiaoxu119
Deluxe King Room with City View
Checked in Feb 2024
Family
37 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
I also took my children on a study tour in Toronto during the winter vacation. It was very good in every aspect! I will choose to stay here next time
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Anonymous User
Deluxe Two Queen Lake View Room
Checked in Dec 2023
Booked for others
109 Reviews
5.0/5
Outstanding
Posted on Dec 21, 2023
Facilities: Very good, will come again next time Health: Everything is very good. I will come again next time Environment: Very good, better than Four Seasons. Will come again next time Service: Very good. Will stay here next time
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Guest User
Deluxe Two Queen Lake View Room
Checked in Jul 2024
Family
9 Reviews
5.0/5
Outstanding
Posted on Jul 13, 2024
Excellent service facilities, great location
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lilianwei1980
Deluxe Two Queen Lake View Room
Checked in Apr 2024
Family
8 Reviews
5.0/5
Outstanding
Posted on May 6, 2024
Not bad. I'll come again next time.
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