Hotel Ocho

The room is clean and nice but it has a strong unpleasant smell like rubber.

Nice, safe, clean place to stay at right at the heart of the city. Great staff, helped when i asked for an extra blanket. Perfect water temperature to have morning shower. Concerns: Install a door for people do their business privately in the toilet. Shocked to see a open toilet. Room had a low lighting it made us difficult to move around in the bed area. Huge concern at night. Would have got injured at times. Including dental kit at this price is a true value addition.

We enjoyed a beautiful Fire Escape which was highly cluttered with broken chairs and was narrow in many sections. This was due to a wedding that was scheduled taking up the entire lobby. The hotel has no designated event space and guests were advised to not use any shared amenities due to the booked wedding. Luckily we had dropped our bags off earlier in the day before check in where we were first notified of this. Staff told us that we couldn’t enter the lobby after 5pm (earliest check in was at 4pm). Staff was kind enough to let us check in a whole 15 minutes early for the convenience and provided us with the fire escape key. At one point we tried to locate ice, we tried contacting the front desk but the phones were on do not disturb. After 10 mins of waiting, we went downstairs where the wedding reception was still in full force at 11pm. Staff helped us in getting the ice where they then told us the phones were turned off to not disturb the wedding (keep in mind guests were dancing and the music could be heard throughout the entire hotel). When our concerns were brought up to staff, we were advised to email management. Before booking with this hotel, call them and confirm they have no events going on as there is no designated event space and other guests will not have access to any of the facilities or amenities. Hotel has no wheelchair access. On a positive, the hotel was located in a great location and is very accessible to the transit systems.

I feel like the staff were really great and nice. I will say that I felt like it was not worth the price. But I was only in the city one night. It's not the nicest hotel; I just feel like the building isn't in the best condition. But I guess if you're in Toronto for a night, it's a passable option. I wouldn't really recommend. But the bar is great and has great staff, so maybe pop in for food and a drink. Also, I was kinda sad I couldn't early check in, even with giving a month's notice. Unfortunately, I don't control flight schedules. So I landed when I landed and had to roam around the city for 3 hours.