Verified traveler
November 3, 2023
The first room I was given was in horrible condition: damaged furniture, missing desk lamp and chair, no art work, gouges across the wall above the bed, and a very noisy air conditioner. The last straw came when I went to the bathroom in the middle of the night and saw roaches when I turned on the light, and noticed a dead one in the bathtub! I went to the front desk 1st thing in the morning and they were very apologetic and happy to give me a new room. They told me the woman that had been staying long term in the room before me was "a little crazy." Why would you give someone that room then?!? The new room was perfectly acceptable and felt like a different hotel. My rating would be totally different if I hadn't had the first experience
Also, be aware that the "breakfast included" is minimal - granola bars, packaged muffins, instant oatmeal, and coffee/tea.