Via Luigi Settembrini, 2, Torre San Giovanni Ugento, Apulia, 73059, ItalySee Hotel Details
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1 night
Guest Reviews
8.4/10
Very Good
44 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.4
Service8.4
Cleanliness8.4
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Positive reviews(35)
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Negative reviews(5)
Guest User
Stay Date Apr 2024
Other
10.0/10
Outstanding
Posted on May 8, 2024
What to say? It's the second time I've been back, and every time I'm always struck by the beauty of the place. Magnificent place on the sea, cleanliness of the rooms at the top and then, so much kindness from all the staff. It always feels like family. Thanks to Dory who met our needs and compliments for her sweetness; thanks to the director Fabio who is always jovial and courteous to all guests. Magnificent breakfast, where you can find everything. So congratulations also to chef Fernando. The wellness center and Francesca's pampering are amazing. Thanks above all to Massimiliano, the owner, and his parents Giuseppe and Teresa, always present and ready to have a chat with all the guests. The rooms are beautiful, the location wonderful, the garden very well kept. Thanks also to the waiters and gardeners. It really feels like being at home. The sea is gorgeous and the whole place is enchanting and magical. Thanks also to Giusy for letting us discover and learn about it. We will definitely return with other friends, maybe even on New Year's Eve. Highly recommended
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Guest User
Stay Date Jul 2023
Other
10.0/10
Outstanding
Posted on Aug 15, 2023
We returned for the second consecutive year to the Parc des Princes and this time too the experience was excellent. We immediately found a wonderful welcome, friendly and very helpful staff. Stunning sea both on the beach on the rocks and at the Bora Bora lido, very easy to reach with the hotel's shuttle service, which is always punctual and precise. Comfortable and clean rooms, very beautiful and well-kept gardens. Excellent food and various possibilities for lunch and dinner indoors or outdoors. Thanks to all the staff and owners for the wonderful holiday!!!
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Guest User
Stay Date Jul 2023
Other
10.0/10
Outstanding
Posted on Aug 15, 2023
We were guests in the last week of July, for the first time, it was an unforgettable holiday. The staff were helpful, friendly and very kind! The structure is really beautiful together with the rooms, the swimming pool and the restaurant.. The food is delicious and plentiful.. The sea is wonderful and crystal clear.. There is both a beach with a Bora Bora lido associated with the shuttle and another near the structure which can be reached with an underpass.. The owner Giuseppe together with his wife are really friendly and kind as are the waiters... The best holiday ever! This resort deserves only 5 stars.. We will see you again very soon!!
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Guest User
Stay Date Jan 2024
Other
10.0/10
Outstanding
Posted on Feb 1, 2024
I booked the Platinum package which is the one complete with spa, massages, dinner and obviously bed and breakfast. Everything was beautiful, the wonderful room with sea view, super relaxing spa and massages and dinner with fresh, quality products. I will definitely return. The staff were courteous and very friendly as well as professional.
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Guest User
Stay Date Jun 2023
Other
2.0/10
Posted on Jul 30, 2023
We stayed 10 days in this hotel, the location is really excellent and the structure is very characteristic but poorly maintained, the fountains for example were full of green and muddy water. We booked a standard room but even though there were 3 of us they adapted a small double room by inserting the third bed and it was really difficult to move around in fact the suitcases were placed on the terrace due to lack of space. The furnishings are not 4 stars. The terraces are communicating with each other and there is a lack of privacy as from the terrace you can see into the room next door. In high season they thought of putting solar panels on the terraces so the workers could see you in your room. The bathroom without a window didn't even have a working fan, out of 9 days only once did the cleaning ladies put the mat in the bathroom and added missing toilet paper rolls. The dining room staff was unprofessional, incompetent and at times rude when poor services were pointed out to them, for example never finding their table. Food acceptable but not 4 star, little choice and simple dishes. Non-existent entertainment, a group of teenagers to whom you couldn't leave a child, dedicated to making friends with each other or on social media. Furthermore, the staff often argued with each other or complained to the customer about their colleagues. Club card money stolen because we had no service. Unfortunately the expectations were high but they were disappointed and I don't think it deserves the 4 stars or even the title of resort.
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Guest User
Stay Date Dec 2023
Couples
10.0/10
Outstanding
Posted on Jan 4, 2024
We tried Parco dei Principi for the spa package. The staff is super helpful and friendly. I've seen a few spas in Italy, but this was the nicest. I appreciated the fact that the route is complete, the pools are clean and you are always followed by the staff who explains everything to you. Furthermore, the day use of the room is truly a gem! obviously all in a dream structure. Super recommended!
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Guest User
Stay Date Aug 2023
Family
8.0/10
Very Good
Posted on Sep 30, 2023
We stayed for a week at the beginning of July, in a residence formula. The annex with the apartments is 50 meters from the main building, there is ample parking. Large and spacious apartments, I highly recommend choosing those facing the sea, which have a small supplement. Everything in order and well equipped, however the cleaning equipment was missing; in our case one was scheduled for mid-week, but we purchased a broom and brush to do it ourselves every day. I can't comment on the hotel rooms and kitchen, as I didn't use them. The swimming pool is very pleasant, even if a little small. The beaches: the private one is suggestive, which can be accessed directly from the garden, with the ladder to enter the water from the rocks. The Bora Bora beach, which has an agreement, is spectacular in terms of the sea, convenient parking, poor toilet/shower facilities, no foot washer. The sunbeds are not assigned but on rotation, there is an area reserved for hotel guests and from time to time you can place yourself wherever it happens. Entertainment: there was nothing for the kids, our son is 12 years old and was always with us, there were two entertainers who made the younger children play on the beach and in the pool. We always went out in the evening, the only time we stayed there once the baby dance was over there was nothing else; but it is only one evening, it is not exhaustive data. Ultimately a beautiful structure, with many points in its favor, which can improve in some details.
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Guest User
Stay Date Aug 2023
Other
10.0/10
Outstanding
Posted on Sep 25, 2023
Nothing is missing at the Parc des Princes! The structure is enchanting, the sandstone is beautiful with fossils of shells and fish... every corner is to be discovered: suggestive entrance, beautiful garden with fountains and comfortable sunbeds, swimming pool, private beach a stone's throw from your room, paradisiacal beach a few kilometers away with the convenience of reaching it by shuttle both in the morning and in the afternoon. Gym, wellness center... you don't have to think about anything, not even the beach towels because they provide them, you just have to let yourself be pampered... and then the food, truly excellent and plentiful. Wide choice every day between fish and meat first courses, excellent desserts! Thanks to all the tireless staff, always kind and helpful. A wonderful week, every day a surprise, from the welcome aperitif with oysters to the dessert buffet with still warm pasticciotti... from lunch on the beach to the barbecue in the square. Thanks also to the legendary Bubba and the sweet Lupita for keeping us company every evening with friendly entertainment and during the day on the beach. We would never leave again! The only suggestion we feel like giving, always with respect for the work of others, is to improve communication in reception/management with a more careful handover, given that at the time of payment, there was a misunderstanding that it made us leave the Park with a bit of a bad taste in our mouths. Thank you all and we will definitely spread the word so that our friends and relatives can try this experience!
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Guest User
Stay Date Aug 2023
Couples
4.0/10
Posted on Sep 19, 2023
We left full of energy, also based on the reviews we read. I would like to point out that our dissatisfaction is absolutely not linked to the park staff; In fact, every person we met left a positive mark on us. The fact is that unfortunately this place is stagnant and probably not very modernised. Basically it is a place with infinite potential, starting from the entrance, passing through the swimming pool up to the private beach. Unfortunately there are a few things to improve: - the rooms do not have any soundproofing. Every single morning the alarm was the constant coming and going of guests, slammed doors and cell phones with very high volume. We had a standard one that needed to be renovated a bit; in my case the shower leaked water, I had the toilet in front of the shower itself and very little space passed between the two elements. For this problem they immediately came to our aid by changing our room and replacing this standard one with a comfort one (which certainly had a more spacious and new bathroom, but still with broken cabinet doors). - the food was questionable: out of the 5 days we spent there we only ate well one evening. Their strong point at the moment is breakfast, but otherwise unfortunately for most of the courses we did not find good quality... certainly nothing to say about quantity. - practically non-existent animation, just two people who played a bit of music every now and then. In all of this, however, a very positive experience that I would gladly do again in the spa. I think Filia Regis is the gem of the park. It saddens me to write less than positive words, but I would really like to know about a management that aims for quality and not just quantity.
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Guest User
Stay Date Aug 2023
Other
10.0/10
Outstanding
Posted on Sep 19, 2023
A holiday that left a mark in our hearts, and which we plan to repeat... STRONG POINTS: Starting from the kindness and professionalism of the Receptionists (Sara first and foremost) and the Director (Mr. Fabio) to arrive at the legendary Bubba (a part PR, part entertainer, part DJ, part factotum) to understand that here the customer's needs and well-being come first. The result is guaranteed thanks to: 1) A one-of-a-kind SPA, impeccably managed by Mrs. Francesca (to whom a special thank you goes) 2) A restaurant room (pool view) where the whiteness of the tablecloths, the clean scent, the care of the rich and fresh buffet (for starters and side dishes) and of the express cuisine (for first and second courses), all under the careful control of the Metre, Mr. Ferdinando. 3) Varied and always up-to-date menus, with typical Salento and non-Salento dishes. 4) Large outdoor spaces, with dehors, tree-lined park, swimming pool with waterfall, very comfortable sun loungers and direct connection to the private beach. 6) Large parking lot right in front of the entrance. 7) Large, comfortable and clean apartments (we opted for the Appartahotel living room, 70 m from the main building). 8) Suggestive and refined setting (the structure is an old baronial house) 9) Possibility of consuming meals on the patio in front of the "Locanda" (exquisite grilled meat and fish) 10) Rich, refined and excellent buffet breakfast (the Express crepes are inimitable). 11) A large color TV + a well-stocked bookcase in the internal common area TO BE REVIEWED/IMPROVED 1) The "Bora-Bora" affiliated bathing establishment, both for the management of "umbrellas" and for the unseemly hygiene situation of the services. 2) The animation, almost absent. 3) The lifeguard Miri, really too insistent in proposing the boat excursion. 4) The absence of a kiosk on the private beach: even for just a glass of water, you have to go to the internal bar 5) The internal bar: it only works well with Dario. 6) The absence of a toilet in the common areas: there is only one in the restaurant room. Thanks so much to all the staff, see you next time.
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Guest User
Stay Date Aug 2023
Other
10.0/10
Outstanding
Posted on Sep 19, 2023
I was in this splendid resort in September, the service in the room was excellent and compliments to the waiter Matteo, the dishes they offer are good, but the gem of this magnificent place is the spa, with great attention to detail, the girls are very welcoming and above all well prepared, congratulations to Emanuela and Mara. Excellent quality/price
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Guest User
Stay Date Aug 2023
Other
10.0/10
Outstanding
Posted on Sep 15, 2023
We stayed at this property with some friends for a week. I had already been about five years ago. I confirm the good impression of the first time... friendly staff, clean rooms and top cuisine. The location facing the sea is priceless...
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Guest User
Stay Date Aug 2023
Couples
10.0/10
Outstanding
Posted on Sep 14, 2023
I stayed in this property for 10 nights. Deluxe room with sea view on the ground floor, perfect, hotel beach and excellent shuttle service to Bora Bora. Clean and always well-stocked restaurant, I thank the chef for the velvety soups ☺️. Animation present, friendly, but not intrusive.
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Guest User
Stay Date Aug 2023
Family
10.0/10
Outstanding
Posted on Sep 1, 2023
Central week of August. From the first moment we felt at ease. Staff worthy of a resort of this level. Spotless rooms and adequate spaces. We had room 307 with a side sea view. Highly recommended. Beach in front of the resort suitable for those who want to relax and take a dip in high water or snorkel. Lido Bora Bora does not offer exceptional bar service but just the essentials for getting something in a bottle. The beach however is fantastic. Crystal clear water, warm and with several shallows to enjoy the sea for many meters. Restaurants in the resort one better than the other. Try dinner in the square with grilled fish or meat or simply dinner in the square instead of the restaurant where we had lunch. Compliments to the chef because every time there was a buffet of vegetables, savory, fruit and desserts as well as the possibility of choosing between 3 first and 3 second courses that were always different. Wine and water for lunch and dinner. Non-intrusive but fun entertainment for those who want to participate. We will definitely be back. Don't consider the negative reviews. It is a resort that deserves in every respect.
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Guest User
Stay Date Jul 2023
Family
10.0/10
Outstanding
Posted on Aug 28, 2023
This place is amazing! My family and I stayed there over the New Year long weekend and I must say that you can't find such welcoming and beautiful places around. The structure mixes ancient and modern with a truly surprising harmony that you don't even notice the change because the structure is very well maintained. The real gem of this place is a room where the owner has expertly preserved all the objects from the past, which I recommend you see if you are a lover of antiques like me. Moving on to the room, I must say that we had two with a sea view on the private beach which, given the heat of those days, made us dream of summer. Inside, the rooms are immense and have equally large bathrooms with double sinks. There is truly endless space. We also took advantage of the New Year's Eve dinner and lunch and I must say that the food was perfect, good and above all typical of our Puglia. The waiters were so kind that without you asking them they were ready to offer you an encore of each course. What to say? Simply the perfect place for your relaxation