Reviews of WE Hotel Toya

Service was AAA+, the hotel had a very nice decoration. We took some very nice photo in the hotel. Room was super spacious and the view of the Lake was incredible. Did not get to enjoy the inhouse onsen as I had some tattoos. But still I had an onsen in the room. Breakfast was delicious.

Recommend hotel to include daily cleaning for villas. At least rubbish bin and bathrooms.

Great hotel and the dinner was very good. We also love the view of the room.

With such steep price tag we expected more from the hotel, but its Very disappointing. Meals are vey limited and kitchen close at 7pm, hence we have to prepare cup noodles. Public Onsen seems to be just heated tap water. Nothing great about this place.

Clean and luxurious stay at this modern hotel. Like other reviews mentioned, there are some features that may be less than ideal (faucet fixed too near to bottom of sink making it hard to use, shower door unable to close fully and the bath area is open concept). Location is about 20mins away from where the other hotels are and where fireworks can be viewed. Overall a very nice hotel with impeccable service and touches (lovely yukata plus in-room toiletries/ amenities) but be mindful those as well as the modern design are what you are paying a premium for.

Very poor service. Nobody help to move baggage. Nobody mans the recetion in night time. Only five staff operate the whole hotel. The water tap design is very poor. Cannot load water to the electric kettle direct. The fee is extremely expensive. Never experienced such an expensive but poor service hotel like this one.

Very decent hotel with great view👍🏻 location not so convenient as there is nothing surround, need to travel to Toya onsen area to grab lunch/dinner.

Excellent design and view, good food and service

A very quiet hotel. Very peaceful. Good for a retreat. Clean hotel and staff is very helpful.

Amazing. Good. Nice view. Much try. Driving necessary. Good.

very clean and tidy!!!! will recommend it to everyone else!!

very good, clean and comfort, will visit it again next time!

This hotel is a bit far from the city, so if you plan to watch fireworks from your hotel room, this might not be a place for you. The hotel lobby is pretty. There's an in-room onsen and a public one. Dinner and Breakfast are served as a course, mostly not Japanese style. The staff can speak English very well, and they are kind to help with the issue I had.

The hotel is overall clean and comfortable, with parking spaces. The location is quiet and the room has a private outdoor bath, which makes people feel completely relaxed and like on vacation. Free breakfast is available but not very tasty (can be improved). The location is average, and it takes about 20 minutes by car to go to nearby convenience stores or restaurants. There is a view of Lake Toya outside the window (as beautiful as a landscape painting), and I am generally satisfied.