Fieldways

It was very disappointed stay. The building was old but good looking  from outside, good location and quiet but the rest was bad experienced. The bed cover looks like it hasn’t been change ,it’s wrinkly and it’s getting chilly at night so we took the duvet under the chair there’s no cover and few marks or stained on it. There’s no headboard, no hanging wardrobes. No curtains on the other side windows. The TV has very bad reception,lagging all the time , cannot watch any news in the morning. Breakfast was ok but we have to call the in charge staff as there’s no water in the kettle or thermos we cannot get water around . Only marmalade that we can have for toast, he said the strawberry jam he dropped accidentally.  We cannot found any staff at night nor cannot call as we don’t have it on  hand and tired already,so we just get on what was there but I wouldn’t recommend to any of my family and friends.

It is good to have 3 beds available. The bathroom is big enough to accommodate both shower unit and bath tub. The water supply and the temperature are under good control. There are plenty of storage in the room. We appreciate the availability of breakfast.

This hotel maybe different in the summer but for this trip in November it’s a damp, cold,run down and looks unloved. The reception is unbelievably unmanned till 16.00 hrs to 19.00hours. There’s is cold water swimming pool and a dingy dark room gym which can NOT be used unless the reception is open, which means you can only use the facilities for 3hours. My room was cold, radiator didn’t work but had a heater on the side which worked. Carpet was very very dirty and heavily l stained. I did even feel comfortable walking in my socks. Water was cold. After two cold showers, I had to wait for reception to open at 16.00 to ask Richard to do something about it. By the way there are no other staff or soul to be seen on site. The place seemed abundant and very much on your own. With water fixed, I was able to have hot shower I booked three nights. I got my breakfast the first morning and I arranged with the “chef” for my breakfast the next morning at an arranged time. I came down to a dark kitchen, no light , no sign of life. Nothing in the dining area. So I left for work without food which I had paid for. I came back from work after 8.30pm so the reception was closed and no one was around which meant I couldn’t arrange for breakfast again. So I paid for three breakfast but only got one. No phones to reception in the room. No emergency numbers. I did wonder what happens if there was an emergency or fire? The grounds are very rundown and neglected I would not stay here again

Hotel is average for 1 night stay and value for money considering breakfast included in price and the location of the hotel from the high street. Lots of creaky noises in the room and hotel room like a maze with lots of entry /exit restrictions makes it an average stay inspite of the nice swimming pool and gym. Staff - very polite and helpful including the restaurant staff.

Unfortunately we had to get there early as the contact number on the website is no longer use. Half the building was cold the pool was not open as being renovated the gym also not open or the sauna . The room was so small should have been a single . The 2 staff we saw was lovely and very kind . The place didn’t look ready for any guests . We ended up going home .

There was one member of staff the entire stay that was often hard to locate. The kitchen was broken, the WIFI was broken, the access to the gym and pool was locked, all downstairs bathrooms were out of order, the en-suite for our room had mould everywhere in the shower, the check in and check out process was appalling and I wanted to dispute the payment of the room due to the standard provided but was unable to do so due to there being no staff so was charged full price automatically to the card I booked the room with. Would not stay again.

Easy 30 minute walk to the train station. Lovely old building with comfortable rooms. The reception isnt manned until the evenings, we needed to drop our bags early and the breakfast chef was so helpful

Very run down. Booked with breakfast included. Was told on arrival they have no food available for any meal time. Gym was filthy. Shower was mouldy. Reception unattended on arrival. Had to look for staff member. When I left at 8:30 the reception was all locked up. No staff around. No receipt for stay. Have emailed but had no response. Travels a lot with work and this is the worst place I have stayed.