I recently stayed at the SpringHill Suites in Troy, Ohio, and I have to give a huge shoutout to Edelyn at the front desk. From the moment we arrived, she made my check-in smooth, welcoming, and genuinely enjoyable. She was incredibly friendly, attentive to my needs, and went out of her way to ensure everything was perfect—answering questions about local spots, and even remembering my name on subsequent visits to the desk. Her positive energy and professionalism truly set the tone for a relaxing stay in this beautiful, modern hotel. The property is spotless and comfortable, but Edelyn's warm hospitality is what made it memorable. Highly recommend this hotel and especially Edelyn. I'll definitely be back. Also I want to mention Linda, working the breakfast area. She was absolutely wonderful—always smiling, keeping everything impeccably stocked and clean, and making sure every guest felt taken care of. Whether it was refilling the fresh coffee or chatting briefly, Linda's dedication and kindness stood out. Linda's personal touch made breakfast very appealing. Amazing staff all around!