Reviews of B&B Hotel Troyes Centre

We enjoyed our stay. The service, location and facilities were all good.

B&B hotel chains are common in countries around the world. They are well-known for their standard practices and enjoy a high degree of trust in the hotel market. This is also the hotel we often book during our travels. However, although this hotel in Torua is known as a B&B, it does not have the quality of a regular hotel and is more like a no-name store. We saw good information about this hotel on Ctrip.com and it had free parking, so we chose it. (Figure 1, front desk) After entering the store, we found that the female clerk who greeted us (unknown identity) had an extremely rude attitude (perhaps she looked down on us because she saw that we were from China). When we asked about the free parking issue, she said "NO". (Picture 2 is the manuscript of the clerk asking us to pay the parking fee) We took out Ctrip’s introduction about the free parking at Toruwa Hotel, (Picture 3) but she still said "NO" very firmly. Since we couldn't cancel the order, we had to swallow our anger, pay the parking fee, and spend the night in the hotel. For this reason, we solemnly reported this matter to Ctrip customer service.

No oven or microwave. Relentless reception lady to help us on this point. Fortunately the place was clean. Review your amenities.

Small bathroom. I do not recommend in the summer too hot in the rooms. The staff very good

Thank you for the welcome and the kindness of personal. We will come back!

Bien qu'il soit en travaux, l'accueil et la prestation reste excellente

Sauber und sehr zentral gelegen

Certaines chaines de la TV fonctionnaient très mal.

Muy bien todo

Très propre

From start to finish this hotel is awful !!! Very tired decor, very unwelcoming staff, no aircon not even a fan to keep cool, everything needs sprucing up from the carpets to the walls / windows. There is no way this hotel is worth the money they charge, try somewhere else, even a park bench would be far better, oh and by the way even though they still advertise parking it’s a lie they haven’t ! You have to pay in the public car park

Excellent location but there is no aircon and our room was over the very busy and noisy Ave 14 Juillet so little sleep was possible with the window open. The hotel is Not advertised as having air con but I assumed all BB hotels had it. Troyes is an amazingly beautiful town. Bathroom door unhygienic

Hôtel choisi pour une étape d’une nuit sur notre route, vu son prix à proximité du centre-ville de Troyes qui est réellement très beau. Le prix payé a été différent du prix annoncé sur le site de l’hôtel. Chambre calme et propre , mais l’hôtel à besoin d’un rafraîchissement.

Nous n'avons pas pu expérimenter cet hôtel puisque nous avons été viré !!! Ben oui la centrale de réservation à effectué une réservation pour une chambre TRIPLE alors qu'il n'y a plus que des DOUBLES et refus de nous accueillir avec mon mari et un enfant après 7 heures de route. Pas de geste commercial pour nous trouver 2 chambres au prix initial prévu (il y avait encore de la place) puisque c'est leur erreur et pas la nôtre! Et prix exorbitant proposé (ben oui...pourquoi ne pas profiter de la detresse humaine...) ! Nous avons donc été à la rue à TROYES a 22 heures le soir ! Sympa B and B !!! Et très humain visiblement !!!!