Best Hotels in Tuan Chau

"It was good hotel especially beding was so good. Very cozy. We can rent a bike that was useful . Hotel Nas swimming pool and private beach they eun electronic car they take us and return back, too. It was si nice. They gave me informations about booking limousine therefore I can easily move other places Breakfast was nice. But so many people crowded IIt was like a market. But food was nice. Totally It was good experience."

"Overall, I found this experience underwhelming. There were only a few activities, and two of the three were scheduled early in the morning (before 9 a.m.), which made them effectively unavailable for anyone who isn’t an early riser. The remaining activities were brief and not particularly engaging — it felt more like a dining cruise than a full excursion. From that perspective, the experience fell short of expectations. The service also left room for improvement. The wait staff didn’t seem properly trained — for example, they struggled with something as simple as pouring a beer. The food prioritized quantity over quality, and I was surprised to see that different tables were served different dishes without ever being given menus or options. It seemed that choices were made for us based solely on allergies or dietary restrictions. The cruise itself was stationary for much of the time, and the 50-minute tender ride each way made the journey feel unnecessarily long. When I tried to relax on the balcony, local vendors repeatedly approached the boat in small craft to sell items, which disrupted the atmosphere. All in all, the experience did not feel worth the price, and I wouldn’t recommend it to others."

"Upon reaching the dock, we were served politely by the staff. The room size was moderate and the bathtub in the bathroom was a plus. The lunch served was good, whereas dinner was fine dining, and the food was not really suitable for my kids. In the end, they added some french fries for the kids."

"We enjoyed our stay on board the boat. The staff were helpful and friendly. Thank you."

"is basically an artificial city that has been built, sort of like Disneyland with planned out streets, but I will also say with a facade. A lot of the buildings are not even finished, missing windows and doors and are just the structure. Other storefronts, when I was there, were locked up. Part of the explanation, it was off-season, but still, I saw storefronts and hotels that were fully equipped and they were locked. Staying at this hotel, the rooms were very nice with very new furnishings but the bed was, bluntly, quite hard. There was only one staff member but the stay was quiet and very pleasant. I will complement the hotel booking staff, they were very helpful and fixed a problem. Unfortunately, no restaurants were open and we had to take a taxi to a nearby restaurant with the weather cold and not pleasant, I ended up not staying my booked time and left to go back to Hanoi and the much more vibrant city with restaurants and people"

"Really good experience. We got upgraded to honeymoon suite which was amazing. We actually extended our stay but the second night had one of the suites which wasn’t as spacious or clean. But the excursions and the views were just out of this world. Highly recommend doing the 3D2N as you can go to one of the local villages on cat ba island and cycle around. The staff were friendly especially Jannie. She spoke the best English."

"Above anything else, we must mention how incredible Miss Julie was on the cruise. She was so helpful and friendly and was so kind to our daughter, she made all the difference on the cruise. We scored it higher because of the outstanding level of service she gave. All the cruise team, from the tender pilot to the waiting staff, cleaning team and cooks were all making their best effort. It was an inexperienced team on a new cruise, but the smiles and friendliness outweighed everything else. Overall the cruise was good, but the poor organisation and information let it down a bit. The first day everything was good. Alex the cruise manager met us at off the tender, gave an introduction and a schedule for the first day, kayaking, visits to a cave and a really nice dinner on deck. The music had are very good too. For the second day, the entire day was spent on a different boat so that the cruise ship could return to port and drop off those only staying for one night. The day was actually great fun, kayaking, visiting caves and a secluded beach. You miss out on all this if you only stay one night. When we returned to the ship in the afternoon a new large tour group boarded and from that point forward the other passengers were pretty much forgotten about. Alex was nowhere to be seen and nobody shared any information about the schedule from that point forward, which meant we didn’t know about the afternoon tea on deck nor the Vietnamese cooling lessons, although we did manage to catch the end of it. Then in the evening, the tour group started a big party, with lots of drinking and really bad Karaoke at full volume that carried on until nearly midnight, echoing round the whole ship. They were only enjoying themselves, but not great for young kids sleeping, especially since each day starts at 06:30 sharp. Even less great when you arrive at breakfast and check out time has been moved to 9 am instead of 11am. The other thing to note is that the ship itself is not new like many reviews have stated, but an old vessel that’s been refurbished with mixed results, with parts still not finished and its age still showing in places. (They were still welding deck parts whilst we were sailing.) I am sure that as the management team get more experienced and organised, things will run much more smoothly, but given that this is billed as a luxury cruise and matching price tag, it needs to improve to be good value."

"The service was very good. The response to the additional shuttle bus arranged from Hanoi to Halong Bay was very fast. The bus went to the wrong hotel first that day, but someone could follow up within ten minutes. I was very pleased with the cleanliness of the boat. The dining also surprised me. I recommend this cruise accommodation."

"Nice luxury cruise we stayed for one night. They provided indian vegeterian food (we requested it during time of booking), It was nice. View in Halong bay was mesmerizing, Kayaking was awesome experience for us. Price of drinks inside the cruises were reasonable and they serve buy one get one in happy hour. I will definitely come back again to stay here if I get this opportunity."

"I participated in this three-day, two-night trip alone with my two children. Before the trip, the online service staff informed me that it was suitable for children and assured me that I could enjoy the journey. The communication and transfers from Hanoi to the cruise ship were excellent! We arrived in Hanoi at 07:00, but were exhausted and rested in a cafe. Even though we changed our pick-up location on the same day, the luxurious shuttle bus still safely transported us to the pier. During the trip, I am very grateful to all the staff on the Le Journey Luxury Cruise, especially Mark, who took care of us for three days and two nights, and Owen, who took us to Viet Hai Village on the second day. They were thoughtful and provided us with a sense of adventure while ensuring our complete safety. I loved the Lan Ha Bay itinerary, including cycling through the fields, experiencing the amazing fish foot massage, kayaking freely in Lan Ha Bay to explore caves, and walking on the fine sand of the mysterious white beach. Thank you! The cruise room was spacious, comfortable, and fragrant! We could fully immerse ourselves in the beautiful scenery of Ha Long Bay and Lan Ha Bay. The sailing was comfortable, and I loved the cruise route selection, which allowed us to get closer to the beautiful scenery and escape the hustle and bustle. The food on the cruise was also excellent! Whether it was the buffet at lunch, the set menu at dinner, or the set menu at Viet Hai Village, everything was delightful and full of surprises! I highly recommend the Le Journey Luxury Cruise three-day, two-night itinerary for families with children. The activities, such as cycling in Viet Hai Village and the fish massage, made it an unforgettable adventure for the kids!"