Hotel Tucson City Center, Ascend Hotel Collection
0 nights
Rooms and Guests
1 room, 1 adult, 0 children
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Hotel Tucson City Center, Ascend Hotel Collection

Health Protected
475 N Granada Ave, Tucson, Arizona, 85701, United States
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Set in a prime location of Tucson (AZ), Hotel Tucson City Center puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Hotel Tucson City Center. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, telephone, satellite/cable TV, refrigerator. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Tucson City Center.Show More
We Price Match
hotel overview picture
3.6/5Cleanliness: 3.6
All 30 Reviews
Amenities
Golf CourseIndoor Swimming PoolOutdoor Swimming PoolFitness RoomParkingFreeRestaurantMeeting RoomLuggage Storage24-Hour Front DeskWi-Fi in Public Areas
All Amenities
Surroundings
Airport: Tucson International Airport
(18km)
Airport: Marana
(26.5km)
Train: Tucson Arizona Station
(1.5km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Standard King Room - Non-Smoking
7

Standard King Room - Non-Smoking

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Desk
Room Amenities
Check Availability
Double Two Queen Beds Non Smoking
1

Double Two Queen Beds Non Smoking

2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Refrigerator
Microwave Oven
Desk
Room Amenities
Check Availability

Guest Reviews(30)

3.6/5
Verified Reviews
  • Cleanliness3.6
  • Amenities3.6
  • Location3.6
  • Service3.6
Damien Martinez
January 18, 2023
I did not stay in the hotel I was home with my dad
Guest User
August 19, 2023
I believe this hotel is no longer in operation. I tried calling them at 520.622.3000 listed on their business cards and the number has been disconnected. Another victim of the New Depression caused by the results of COVID?? Tripadvisor should verify if they should still be listed.
Guest User
January 12, 2023
Can’t say enough great things about this property! The location is centrally located in the city and right off Interstate 10. While it is downtown we never had any security concerns and lighting in the parking lot is more than sufficient. The rooms are spacious, beds are comfortable, A/C works great and the TV has plenty of channels. It’s a large property with quite a few different room options to choose from. This is one of the nicest properties I’ve stayed in anywhere while traveling & I would highly recommend it!
Guest User
May 15, 2023
On the Internet this large establishment presents better than actual, largely because it has an impressive foyer. Elsewhere, in passageways and the lift, it is rather worn. Rooms are spacious and clean. Its location next to a U-Haul industrial site detracts from its setting which is close to the university area, some good restaurants and easy return back on to the I 10. A modestly good breakfast is offered in a large room offering views out to a nice pool area. The good tariff we got, and the pleasant staff, made our stay pretty good.
Guest User
April 30, 2023
Although the exterior is a bit ugly, the room and interior of the hotel is quite nice. Not far from downtown. Staff was courteous and efficient. Breakfast was great. The gym is a joke, but overall it’s a good hotel, and they even provided us with a crib for our 6 mo. old.
Guest User
April 6, 2023
Great experience! Tenna checked us in and was very friendly and answered all our questions. The hotel was located just a short walk to the Tucson Convention Center. We attended a concert there and we were happy with how close it was for the price. When we had trouble with the TV someone was up quickly and assisted us. Breakfast was included in the reservation, and it was very good. Eggs, bacon, bagels, coffee and orange juice. The room was clean and comfortable. Beds were in great shape and clean. Sheets and pillows were in good shape, and we slept well. The lobby was very retro and really beautiful. We felt safe and would definitely stay here again! Thank you for great stay!
Guest User
March 25, 2023
Booked 3 rooms; in town for my son’s wedding. Called for early checkin at noon, was told room would be ready at 4pm. Arrived at 4pm, room still not ready, had to wait until 4:45 to get in our rooms. Asked for a manager, was given a card and told to email and someone would reply. Room was very musky smelling, ac worked intermittently. Lamp on desk and lights by bed need to be fixed, they flicker and you cannot read or even work on computer with them. Entrance lobby is beautiful, but rooms need to be updated.
Guest User
March 4, 2023
This hotel is awful. I stayed here for 6 nights unfortunately. The rooms are dirty, the breakfast is inedible and the customer service is shocking. On arrival the desk staff lied and told me they’d sold my room as I was a ‘no-show’. My flight was delayed and they did not answer the phone at 11pm when I arrived late for my connection in Phoenix so this was not my fault. After leaving me waiting for 30 minutes crying in the lobby (as a lone female who’d just travelled 20 hours to get there to be told you had nowhere to stay) suddenly there was a room available for the full 6 nights - clearly they thought it would be funny to tease me and they had never sold my room. Teanna has zero customer service skills and I sincerely hope no-one else has to deal with this cowboy establishment.
Guest User
February 22, 2023
Upon arrival we witnessed a guest request a new room due to the one assigned to him was dirty. The consultant at the front desk then assigned a new room to him. She then waited on us and I asked for the room to be cleaned daily, she replied that COVID prevented them from doing so. My reply was to say that COVID was over with and I would like my room cleaned. She became quite irate and would not talk to me and said our reservation was not prepaid, even after we provided a confirmation number ! Again, the first guest returned and said the second room was dirty also. After further discussions she decided not to accept our information and asked us to leave. NOT going here again, suggest you take your own cleaning supplies, as one of her comments was that we did pay for the room to be cleaned. WOW !!

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: 06:00–11:30

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this hotel.

Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds are not included in the total price. For details, please contact the hotel.

Breakfast
TypeFull English/Irish
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Cleanliness
  • 3.6/5
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Number of Rooms: 267
Set in a prime location of Tucson (AZ), Hotel Tucson City Center puts everything the city has to offer just outside your doorstep. Offering a variety of facilities and services, the property provides all you need for a good night's sleep. Service-minded staff will welcome and guide you at Hotel Tucson City Center. Guestrooms are designed to provide an optimal level of comfort with welcoming decor and some offering convenient amenities like air conditioning, heating, telephone, satellite/cable TV, refrigerator. The property offers various recreational opportunities. A welcoming atmosphere and excellent service are what you can expect during your stay at Hotel Tucson City Center.

Services & Amenities

Outdoor Swimming Pool
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at Hotel Tucson City Center, Ascend Hotel Collection?

Prices at Hotel Tucson City Center, Ascend Hotel Collection are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Hotel Tucson City Center, Ascend Hotel Collection?

The closest airport is Tucson International Airport. It is 17.98km from the hotel and approximately a 20minutes journey by taxi.

What are the check-in and check-out times at Hotel Tucson City Center, Ascend Hotel Collection?

The check-in time is after 15:00 and the check-out time is before 11:30.

Does Hotel Tucson City Center, Ascend Hotel Collection provide airport transfer services?

No, the Hotel Tucson City Center, Ascend Hotel Collection doesn't provide airport transfer services.

What amenities and services does Hotel Tucson City Center, Ascend Hotel Collection have?

Hotel Tucson City Center, Ascend Hotel Collection has the following amenities and services: Pets allowed (additional fee), Indoor Swimming Pool, Outdoor Swimming Pool.

Does Hotel Tucson City Center, Ascend Hotel Collection have a swimming pool?

Yes, Hotel Tucson City Center, Ascend Hotel Collection has a pool. Pool type: Indoor Swimming Pool, Outdoor Swimming Pool.

Does Hotel Tucson City Center, Ascend Hotel Collection have fitness amenities?

Yes, Hotel Tucson City Center, Ascend Hotel Collection has fitness amenities.

Does Hotel Tucson City Center, Ascend Hotel Collection provide Wi-Fi?

Please view the amenity list on the hotel page.

Does Hotel Tucson City Center, Ascend Hotel Collection have non-smoking rooms?

Please view the hotel listing for details.

Does Hotel Tucson City Center, Ascend Hotel Collection provide breakfast?

Yes, Hotel Tucson City Center, Ascend Hotel Collection provides breakfast.

About This Property

Nearest AirportTucson International Airport
Distance to Airport17.98KM
Nearest Train StationTucson Arizona Station
Distance to Train Station1.49KM
Hotel Star Rating3