The staff, from the moment we arrived until the moment we left were fantastic, friendly and went out of their way to be helpful. The hotel in general and room were really clean and this extended to how the property itself looked. Comfortable bed with linen replaced daily, shampoo & body wash provided but bring your own toothbrush and razor. The location is in central Tuk Tuk along a waterfront lined with accommodation options and a few places to eat, so right in the middle of what little there is to do in that area. Breakfast was either buffet-style or pre-ordered a la carte, both very good in terms of variety and quantity. The rooms facing the lake have either a great view or some view, depending upon whether-or-not the room you end up with has one of those artificial Sumatranese high pitches in front of it; if you want an unobstructed view, best to contact the place directly and ask. Now, if your room doesn't face the lake, you get to look at a hillside. Tea and coffee making facilities are provided in a communal area on each floor. There was nothing we didn't like about Zoes but there are 4 floors of accommodation (the ground floor is restaurant and pool access), starting at level 2, with reception on the 3rd floor, putting it on the same level as the "main", and only road that runs past the back of all the hotels in that area; there is no elevator and the stairs one must use are quite steep and covered in high gloss tiles, so be very careful, especially if your walking is compromised. This has nothing to do with Zoes, but because the road around the island was, when we were there, partly washed-out in 2 or 3 places, the only way through is on motorbike, should you be in a car you can get so far and will have to turn around and go back the way you came.
