Toba Village Inn

This hotel is really cool! We truly appreciate the staff member named Bayu. He was incredibly helpful and worked very hard to make our stay more comfortable. Mas Bayu assisted us a lot during our time there, even though there was a Sumatra-wide blackout during our stay. Despite that, the staff remained professional, and we felt prioritized. The breakfast was also delicious and varied, with traditional Indonesian wet cakes (kue basah), dadar gulung, wajik, chocolate sprinkles, Coco Crunch, and green bean porridge. It was all tasty and comprehensive for a 3-star hotel. There are two swimming pools, and I really liked that the adult pool was quite deep and separate from the kids' pool, making it better for proper swimming. There's also a gazebo at the back with a direct view of Lake Toba – the view is stunning! During check-in, they were very kind and allowed us to request a room change to the ground floor because my mom uses a wheelchair. There are many halal restaurants around the hotel and also a mini-market. Overall, Toba Village Inn is great! We really enjoyed our 3-night stay there. Thank you! Highly recommended!!

The room is a bit old.

The Toba Village Inn is conveniently located, and boat access is easy, which is a plus. However, the property is severely lacking in maintenance. Trash floats in the pool, and the bottoms of the pools are not very clean. The rooms are dated, with damaged and poor-quality furniture. The bathrooms are disastrous: foul odor, clogged sinks, and frequent water outages. Fortunately, the bedding is comfortable, which makes for a decent night's sleep. Breakfast is average; there is a selection, but the quality leaves something to be desired. There is no restaurant for lunch and dinner, which is a major drawback. The staff is not particularly friendly, and requests are not reliably accommodated. In short, despite its good location, the Toba Village Inn needs serious improvements in terms of maintenance and service to live up to expectations and its price for this region.