Family-friendly Hotels in Tulum

My wife and I enjoyed a wonderful 2 weeks here for our honeymoon. We stayed in villa 2 , room was big , great super king-size bed. The pool and views of the sea are amazing. Food wasn't great which is why I rated 4 stars. Everything else was amazing, the staff couldn't do enough for you, big mention to Francisco, Noemi, Jorge , and Freddy who catered to our every need, we can't thank them enough for their speedy service and attentiveness. Also a shout out to the entertainment staff Gio and Tati. To all the staff thank you so much for making our honeymoon so special. Love from Ireland to you all.

We are leaving in the morning and wanted to report on our 10 night trip to GBP Tulum. First off, the staff is amazing. Rosalia and Jorge at The Truck particularly made our trip with their attention and personality. We hope to see them again one day. Jesus and Fredy specifically stood out at the buffet. This resort is perfect for kids of all ages. The water park area is superb and very well monitored. The kids club, though we did not partake in, looked very fun. The room, though updated recently, is showing a bit of wear but was always well cleaned by the staff. Mini bar restocked daily. A tip and a note for what you prefer goes a long way. We stayed in a two room suite which was amazing for a family of four. The food was very good and we specifically liked the Thali Indian restaurant. The Tequila Mexican would be our second choice. Dinner buffet was always full of quality choices. We enjoyed the nightly music by the pool. We did not get to experience the shows though as our kids sleep before they start. There was next to no sea**** on the beach during our time. It was beautiful but rocky in sections. Bring water shoes. My only complaints would be as follows: 1) The area by the kids water park at Tulum has a very slippery section by the transition from the larger kids area pool and the Vama fun area. You will see it marked with caution tape but they expanded the tape while we were there. I would recommend some etching of the concrete as it’s noticeably much more slick than the other pieces of concrete. 2) Play more local music during the day! We would have loved some Mexican, Latin, Spanish or Reggaeton music through the speakers but very rarely heard any. The playlist was a bit of a disappointment with bad pop music. We resorted to playing our own music. Please showcase local music! Hoping our next visit is not too far off. Thanks again to all staff.

The most cost-effective hotel in the Tulum Beach area, with a beautiful cliff sea view, welcome drink, and you can book a sea view for dinner, the view is beautiful… The hotel can't go directly to the sea, so the price is relatively beautiful, and it's not far away if you want to go to the sea. There is a white sand beach next door after a five-minute walk. The room is big, and hot tea is delivered every day. The service is very good, especially the price is half of that of many hotels in the beach area next door. It's perfect!

To experience life in the primitive era, the only electricity used in the room is a fan, and lighting candles at night. Although there is a little inconvenience, it is quite fun to experience it, but it should be uncomfortable to stay a few more nights. To bring children, it is suitable to bring older children, too young children are not safe enough in the environment. One and a half to two hours from Cancun Airport, there is valet parking at the door.

A+++ Family Vacation (2 Adults, 3 Kids – 4, 5 and 7). You should not hesitate to book this super lux spot for your next vacation. We chose Conrad Tulum because it was on the CN Traveler best places to go. It did not disappoint. No way for the resort to be any more lux/beautiful or service to be better. Pictures are real and in some cases don’t do the place enough justice. Place is brand new. Further, the “kids club” was critical to our vacation. Shamara, Sehem, Ivette and Ruth all jointly run the kids club. It is a mix of indoor and outdoor activities from 945am-5pm (lunch with parents at Noon). Making pinatas, painting, reading, traditional Mexican art/crafts alongside pool (there is a specific pool about 2.5 feet-3 feet deep which is great for young children), beach, watersport, treasure hunts around the resort, etc. This is a very curated program for kids, exceptional in every aspect and also customizable based on what the kids may want to do. My kids are begging to return. Thank you to the staff at the kids club! Some other outstanding parts of the resort include morning wellness activities on the beach (Rafael is wellness coach speak to him on arrival for schedule/info) and the breakfast restaurant which has countless stations servicing traditional Mexican food cooked to order in front of you by chefs as well as a plethora of recognizable American breakfast items. It is a showstopper. Rivals the best breakfasts at the worlds finest hotels. Other restaurants on site (pan Asian, Japanese, Mexican, etc) are all superb. Guacamole, coconuts, champagne, wines all delivered poolside, beachside, etc. All the fine service you would expect. Some suggestions for the future as the hotel is brand new. Fix (or get a new) ATM that dispenses Mexican Peso so Americans can tip your exceptional staff in pesos without paying a silly exchange rate at the front desk. For the watersports company on the beach they need high end equipment to match the character of the hotel. For example, snorkel equipment must be the “dry” snorkels and they should have goggle defogger on site and used prior to each swim – price should be raised to accommodate this. Oscar is the local snorkel guide and he is REALLY GOOD. There is a massive set of coral reefs with tons of fish (some as big as sharks) outside the hotel but accessible only with the best equipment. (bring your own better yet!). Childrens food at the hotel/poolside could improve so that the kids have healthy and LOCAL choices (fruit/veg as sides, fun kid local fruit drink, less of the burger/chicken stuff that is on every menu in the USA). Guacamole ice cream cones (made from tortilla chips, delivered as fun snacks for free every day which the kids loved) were amazing and that should be on the menu! Finally, there are some comments about sea****. They have huge crews that come clean it up every morning (done by about 9/10am). Its not a nuisance. Probably by the time you wake its all gone and you never know its there. It

The all-encompassing deciding factor is the number of restaurants, but here, in addition to various restaurants in Mexico, Italy, sushi, France, teppanyaki, buffet style, there are ice creams and smoothies, cafes, etc. I like it every day! !! There are a few souvenir shops, they are very good! The good thing is the evening event, where the souvenir stall opens from the square on the spot. It is nice to see something other than the souvenir shop without going out. Most importantly, the tequila store and the artists attracted on the spot are great! The resort also holds many activities every day. I am looking forward to participating in cooking classes, sports, etc.!

When you stay at Hilton Tulum Riviera Maya All-Inclusive Resort in Tulum, you'll be on the beach, within a 15-minute drive of Akumal Beach and Xel-Há Park. This luxury property is 14.5 mi (23.3 km) from Tulum Mayan Ruins and 18.4 mi (29.6 km) from Playa Paraiso.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 8 outdoor swimming pools, a waterslide, and a 24-hour fitness center. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Noriku, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Visit one of the 3 bars/lounges, 3 beach bars, and 3 poolside bars for a refreshing drink. A complimentary full breakfast is served daily from 7:00 AM to 11:30 AM.Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This property has 7 meeting rooms available for events. Free valet parking is available onsite.Make yourself at home in one of the 735 individually decorated guestrooms, featuring free minibar items and Smart televisions. Rooms have private furnished balconies or patios. Digital television is provided for your entertainment. Private bathrooms have hair dryers and children's robes.

I stayed at this hotel for 12 days at the beginning of September, on vacation with my family. The first sensation was the slow service and little assistance on arrival, we felt lost, which is not very normal in this type of hotel. The staff are friendly, but in general there is a lack of knowledge about the services and facilities of the hotel, they often did not know how to answer questions about the location of certain places or services provided by the hotel. Rooms are spacious but dated, all decor dated, furniture worn and scruffy. The assistance doesn't work any better, I asked 6 times to be repaired the light on the balcony and until I left it didn't work. Restoration gives a clear feeling of disorganization, the identification plates, most of the time do not correspond to the food, other times non-existent, endless queue for eggs to the point that I gave up, lack of vegetarian options and the existing ones of poor quality… in my opinion so mediocre that we almost always went to Tulum to eat (this one was much better in terms of organization). The best thing about this hotel is the beach, which is a calm bay, perfect for children and relaxing, despite the fact that this year there was a huge plague of sargassum. Very beautiful coral with some fish just after the signal buoys, but they don't let you go there…(once again they don't explain why but after I discovered that the main reason is due to the fact that it is a protected area) In short, I rested and had a good vacation but this hotel is not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered. not Luxury experience, need urgent room refurbishment and better organization of restoration. Too expensive for the quality offered.

As a family of 4, with two young children we had a great time. Food: Buffet food was great and a lot of diversity. The à la carte restaurants you should definitely try the Mediterranean, the Gourmet and Mikado. Room: Very clean and the room service was always done and never missed anything. Pool: pool is clean, with a lots of entertainment and activities. There are things to do all day, volleyball, games, aqua fit classes, cooking classes, bingo, ping pong, etc. The entertainment team is great and make sure you have fun. Kids club: Amazing! Thank you to the whole team for watching after my kids. They loved it so much that they were eager to go next day. They rehe****d during the day and participated in all kind of shows at night. The kids club team had all kinds of activities going all day and they use Whats Up to text you if your child need anything, including pictures of what they were doing. Great WIFI throughout the whole resort. Don’t miss the magic show at the Coba theatre if you have kids.