Guest User
November 30, 2021
When we arrived, the person at the front desk said that they no longer work with *********** so he had no record of my reservation, then he proceeded to write my information on a blank piece of paper and I was not given a receipt. The facilities were not clean, the linens and furniture were stained, the only roll of toilet paper given was wet, the water did not run, there was no mosquito net even though it was part of the listing and the air conditioner did not work, it was so loud from the bar across the street but also the generator sound shook the entire structure. WiFi does not work in the rooms. The lighting was almost nonexistent so you couldn’t see at night. The whole place looked like it was furnished with furniture that was found on the side of the road. None of the furniture through out the building was the same. Overall this place was poorly run, badly managed, and not maintained. We stayed for a few hours, however, we could not bare to sleep here do to the lack of cleanliness, no running water, and loud noises. The staff refused to refund our money and when we asked to speak to the manager we were told that we didn’t have authorization to speak to them. The only redeeming quality of this hotel is the location on the beach road, however it is not at all worth it in my opinion.