Kore Tulum Retreat and Spa Resort - Adults Only
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Rooms and Guests
1 room, 1 adult, 0 children
All Properties in Tulum
Kore Tulum Retreat and Spa Resort - Adults Only
Carr Tulum Boca Paila Km 3.85, Tulum, Quintana Roo, 77780, Mexico
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Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.Show More
We Price Match
3.8/5Good·Location: 3.8
All 104 Reviews
Amenities
Golf CourseSunbathing AreaIndoor Swimming PoolOutdoor Swimming PoolSnorkelingHot SpringSaunaSpaMassage RoomFitness Room
All Amenities
Surroundings
Airport: Tulum International Airport
(44.6 km)
Landmarks: Paradise Beach
(1.7 km)
Landmarks: Parque Nacional Tulum
(2.7 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
9
Garden Suite with Jacuzzi
1 King bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
8
Room, Hot Tub, Garden View
1 King bed or 2 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bath
Minibar
TV
Check Availability
Master Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Check Availability
Guest Reviews(104)
3.8/5
Good
Verified Reviews- Cleanliness3.7
- Amenities3.7
- Location3.8
- Service3.8
Dand
January 16, 2024
I started out in my younger days staying at 3 star hotels working myself up to 5 star hotels these days. On this recent weekend trip i held back on my post xmas spending and got a great deal at Kore so I took a chance on it despite all the negative reviews. I think the 1 out 5 star ratings are ridiculously unfair. Rooms were big, clean, and comfy. Location was decent and had great views of the sea. I only had breakfast as I like to get out and explore, so I couldn't tell you much about the quality of food. The waiters were good, as soon as I sat down, my coffee was poured. After they recognized I tip, I never had to wait in line to get my omelets...lol. best part was the service from the front desk concierge (the Mexican soap opera looking guy) Victor. Dude was always so nice and helpful. Upon checkout, I had a late flight out, he knew that I love bike riding, so he let me keep my bracelet to have access until my shuttle arrived. I did not experience most of the issues on these reviews. English speaking staff was a challenge, but i found that was an issue everwhere I was in Tulum. Overall, if you were to go by the strict AAA guidelines, this hotel would probably recieve a 3-3.5 rating and closer to a 4 by the generous booking sites. This was no Hyatt, but a good value. Dont let those 1 star ratings discourage you.
My rating does not include the quality of food...
Hayley Mix
December 12, 2023
Let’s see/ the place looked beautiful online but it was DEAD.
Service is slow and non chalant and they care way more about trying to upgrade you than accommodate you.
I did enjoy the free bicycle but it ended at 6 pm.
It’s a $40 USD cab ride each way to go catch dinner on the hotel zone with others.
The room at a hot tub that only ran cold and takes 40 min to fill.
The tv remote would not switch to English
The ac stopped working at 3 am
They only left 2 bottles of water for whole stay in Mexico where you can’t tap.
The room fan didn’t work
The water pressure was super low.
The water turned off from 4-7 am as in no plumbing !
Oh and I paid for a $75 USD dinner and then proceeded to get extreme food poisoning from it. The phone to call the front desk was not answered till 7 am.
They told me it was probably from a mosquito” and that they could only extend my checkout 1 hour without charging me another $100. I was so sick I couldn’t leave the room. No one came to help w bags. When i did leave at 1 pm the lady was like “you’re my very last checkout” as if it was my fault I got food poisoning at their resort.
The taxi to get to hard rock riviera maya was $108 USD… all around … not a good stay even if the property looks pretty.
Songxiangruirui
October 26, 2023
I have stayed in so many all-inclusive hotels, and this one is one of the most rubbish. There is only one restaurant and no beach.
Very very bad attitude! We were assigned a house without hot water, and communication with the front desk was fruitless. We had to ask Ctrip to help communicate. It took 3 hours to change us to another one...
Really invincible garbage, the Chinese people avoid lightning!
Original TextTranslation provided by Google
Daniel
January 24, 2024
We pay extras money for the room have bathtub…you can’t even use it. Water is dripping in to the tub and not even hot…end up we have to use champagne bucket to carry water from the shower to fill up the tub. How terrible is that.
Shower water even keep same temperature…minute cold next minute is hot burn.
On hotel website said that few restaurants open on this property…is only one open and the food is so bad. Very dry and low quality. I always have mimosas with my breakfast when on vacation and they said no service wine till 11am. On grapes fruit tray have “maggots” I did call the manager to show him…I forgot to bring my phone to take pictures and post it here.
I travel a lot I don’t complain unless very bad and terrible.
The owner need to fix the water problem.
Restaurant need to do better.
All the staff is need and friendly.
The room is clean.
Olivia
January 14, 2024
The property has nice landscaping, pretty buildings, is quiet, and with a good ocean view. The main issue is water and amenities. The water pressure is low, sometimes comes out brown, almost always the wrong temperature. It made for uncomfortable showers and no jacuzzi in the room or spa as advertised because of the dysfinctional water. The amenities were inconsistent ... Things like did we get water in our rooms, shampoo, syrup for pancakes... For some reason these little things just were not consistently available. And the food was just average, pretty bland, but adequate portions.
Farheen
December 28, 2023
The property was very clean and well maintained. I appreciated the tropical forest feel of the grounds.
ZENAIDA
November 7, 2023
Management was not accommodating. A member of our group lost the resort bracelet in the pool and she was charged 100.00. She only got her money back because her roof was leaking badly and she had to switch rooms. 5 out of the 10 bracelets came off and we reported the issue but they still felt it was our fault. She was following a protocol and that was the only word that came out of her mouth.
Alfredo
November 1, 2023
There is no beach. You either walk 20 min to a public beach or pay for a resort to let you in their private beach.
noelvin
January 9, 2024
Worst hotel I have ever stayed, the staff was very rude and unkind
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children cannot stay at this hotel.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleA la carte
| Age | Fee |
|---|---|
Adult | Contact hotel |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Property Description
- Opened: 2008
- Renovated: 2019
- Number of Rooms: 94
Located in Tulum (Zona Hotelera), Kore Tulum Retreat and Spa Resort - Adults Only is a 3-minute walk from Tulum National Park and 14 minutes by foot from Las Palmas Public Beach. This luxury resort is 1.3 mi (2 km) from Playa Paraiso and 3.8 mi (6.2 km) from Tulum Mayan Ruins.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Nirvana Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 spa tubs, a sauna, and a fitness center. This Mediterranean resort also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy international cuisine at Nirvana Restaurant, one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
Make yourself at home in one of the 94 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
Services & Amenities
Most popular business facilities
Golf Course
Sunbathing Area
Indoor Swimming Pool
Outdoor Swimming Pool
Snorkeling
Hot Spring
Sauna
SpaAdditional charge
Massage Room
Fitness Room
Parking
Library
Billiards Room
Restaurant
Meeting RoomAdditional charge
KTV
Currency Exchange
Luggage Storage
24-Hour Front Desk
Wi-Fi in Public AreasAdditional charge
Outdoor Swimming Pool
Hot Spring
Spa
Fitness Room
Billiards Room
Restaurant
Restaurant
Restaurant
No additional info available
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