Mi Querido Tulum Eco-Chic Condo by HA

We booked Casa Marivan in Bacalar with this property manager. The house is reasonably good but it doesnt sleep 14. Bathrooms (only 3) are very small and dont work for that many people. The ktichen is old, dirty, not effecient and lacks equipment. Towells are a disgrace. The cleaning service is bad and the house is never clean. The guy that helps in everything lacks basic training and people skills. The pictures in the page are inaccurate. The house has no connection to electric power and uses a generator that has to be turned off 3 times a day (leaving the house without power and water). They offer a "Chef Service" which is far from what you would expect for the price. Food is not good. There were no wine glasses nor any other glasses for drinks (only plastic glasses of different colors, sizes and styles -one of each). In summary, the service at the house is bad, and it requires significant investment in houshold supplies.