Iik Tulum Luxury Condo by Spot Rentals

If you staying here please dont book the private pool. Was terrible, the pump doesnt work and the water was gross. We liked the place overall but the pool in our level was full of mosquitos and bugs, they dont have proper systems for pools here. The room was good enough, the shower door wasnt working properly and the remote did not have batteries that worked. the street to get there is terrible one of the worse I have seen ever, with rain, the mud is bad. Better pay a bit more and stay in a better place.

The place itself was really nice. the security at front of the building were extremely nice and helpful. we used this location as a home base for our trip to the yucatan peninsula. after a two day trip south we had returned to find that the water was shutoff, after speaking with the security upfront they informed me that the water was shutoff due to the owner not paying his water bill for the room. we both tried contacting the owner with no answer at first. the owner did end up contacting me via text about 15mins later saying he was working on getting the water turned back on. it took about a hour and it was turned back on. The wifi also did not work and when I asked the owner about it he said send me what is available. I took a screen shot of what was available and sent it. the owner never responded.

The IIK Tulum is budget friendly but I don’t think it’s somewhere I’d stay again. Because it’s more of an a bnb style rental, there isn’t really a main concierge that can assist when needed. Unfortunately the wifi never supported my needs. I was able to get the tv to connect to Netflix but anytime I tried anything on my phone it wouldn’t work. I ended up buying a plan through an eSIM company. The road outside the hotel is very dusty and leaves a film on everything unfortunately. I also found the common areas to be uncomfortable and not places I’d hang out in. They had limited and uncomfortable loungers and the pools were not well maintained. The pool on my balcony was a waste of space and water. Definitely not something useable. The balcony was small and not private. There were many “little” things with the room that added up to a big thing such as the mattress was really hard (good if that’s your thing) a wonky coffee maker, insufficient bedding, no dish rag for dishes etc.

Location is good Had no coffee or tea as advertised. No tv in our room as well.

Good value but needs improvement Location is good and rooms are in good condition and very modern. Room cleanliness needs improvement and number of towels need to match number of guests. On the safety side, when renting the two connecting units there needs to be a way to lock the outside hallway door in order to avoid having to lock the two individual unit doors. We traveled with small children and decided not to use the small unit as it would have required us to lock them in the unit for the night without a way for them to get out and come to us if needed (unsafe). Thankfully there was a sofa bed in the larger unit for the 3 of them to sleep in next to our bedroom.

Pros- close to everything. Walking distance to downtown. Room and property were clean. 2 pools and a sauna. The downstairs pool is set up like a Cenote. Super cute. Cons- I was so disappointed about the plunge pool in our room. It was dirty and we couldn’t figure out how to turn it on. This is mostly the reason I got this specific room. No housekeeping during our 5 day stay. Also, the balcony railing was not stable. This is def a safety hazard. Need to know- make sure you know your room number and access code before you arrive. Front desk can’t help with that all. Area loses power/water intermittently. Not the hotels fault but just be aware of it.