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5 star

Secrets Tulum Resort and Beach Club
3.8/511 Reviews

Secrets Tulum Resort and Beach Club

Tulum|1.68km from Pacha Cave Diving
With a stay at Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive in Tulum (Zama), you'll be a 2-minute drive from Tulum National Park and 10 minutes from Tulum Mayan Ruins. This luxury property is 3 mi (4.8 km) from Tulum Beach and 11.9 mi (19.1 km) from Xel-Há Park.Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 10 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access and concierge services. The complimentary beach shuttle makes getting to the surf and sand a breeze.This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Mediterranean cuisine at Olio, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Tulum? This property has 5000 square feet (465 square meters) of space consisting of a conference center and 2 meeting rooms. Free valet parking is available onsite.Make yourself at home in one of the 301 individually decorated guestrooms, featuring minibars and espresso makers. Rooms have private furnished balconies or patios. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers with rainfall showerheads and complimentary toiletries.

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Breakfast

Elements Tulum Boutique Hotel
4.4/5111 Reviews

Elements Tulum Boutique Hotel

Tulum|0.16km from Pacha Cave Diving
This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.

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Explore Guest Reviews of Hotels in Tulum

Searching for hotels near Pacha Cave Diving? Compare room rates and reviews to find your ideal stay.
LiveTulum
4.3/547 Reviews
Warm and beautiful Mexican-style hotel, the balcony is the swimming pool, next to the restaurant. Breakfast includes scrambled eggs, salami and ham, fruit, various breads, coffee, tea, milk and juice. Although there are not many types, they can all be eaten comfortably. The location is good to find, just entered the second intersection of Tulun left hand and went in, there is parking space, ten minutes to Tulun site, X park half an hour to forty minutes, airport two hours, 7 word hotel area less than three hours . It is convenient to eat around, there is a big supermarket, and there is a local life atmosphere, which is not experienced in the 7-character area.
Elements Tulum Boutique Hotel
4.4/5111 Reviews
This has to be the worst experience I have had the displeasure of experiencing. Please read carefully before yoh decide to book this hotel. Upon checking in (1/11/23) you are asked to leave a deposit for incidentals. We booked 2 rooms so 2 deposits. At first when you enter, the room is clean and welcoming but it simply doesn't function. The remote control had the room number taped to it, the back of the remote that covers the battery kept falling off and there was evidence that a piece of tape was used to hold the back in place. Inside the room there was no furniture to place your folded clothes. Only hangers. We woke up the next morning wanting to iron our blouses to hang them only to realize that there was no iron or ironing board in any of the rooms, as a matter of fact we were told that we would have to go downstairs and request an iron and board at the front desk. There were no phones, radios, clocks anything that resembled some form of functionality. So to get the iron we had to walk downstairs since no phones to call to request one. Next to the hotel was a private home and on the property were 2 dogs who would constantly bark. Directly across from the hotel is a construction site so you had to contend with that noise as well. The worst part of our short stay (3nights) is upon checking out at 4am, you are told that someone would check your room before releasing the hold on your card. A man at the front desk went through the dirty towels and came downstairs and said there was a stain on the towel. A stain on towels that were not white or 'hotel worthy' to begin with. He had a picture of what he calls a stain and said they would charge us $17US for the stain on the towel. We were flabbergasted. Aren't towels suppose to get dirty. We told the gentleman that that is something that will come out after the towels are washed. He still charged us $17US for the stain. We will never stay at this hotel again and I implore you please avoid this hotel. This is not a boutique hotel but a cheap motel lacking basic amenities and then rips guests off after searching your dirty linens. My job affords me the luxury of travel and in all the 20yrs of stays in numerous hotels, boutique and all out resorts this is definitely the first time we heard such nonsense. No furniture was damaged, items broken but instead they charged us for a dirty brownish color towel. Definitely poor taste. Also avoid the breakfast nothing to spend $10US on but definitely visit Aldo's at the corner for some ice cream. A VERY DISAPPOINTING STAY.
Hotel Blanco Tulum
3.7/562 Reviews
I stayed in Hotel Blanco Tulum for my bithday and I had an amazing time!! Hotel was clean, the room had AC and was right the way I wanted it. The staff was really nice and accomodating. They made a very nice surprise for me on my day and they added a very personal touch. The bartender, Lucas, made very good drinks ant the pool was very relaxing. As a solo woman traveler I felt safe and it's a very important aspect of my trip. I struggled a little with communicating with the staff since I am not fluent in spanish.
Pacha Tulum
4.2/551 Reviews
The hotel is located in Shidong District, with convenient transportation. There is a big supermarket opposite, a restaurant next door, and the Ruins Park is less than 5 minutes away by car. Although it is located on the side of the road, because the room is equipped with soundproof glass, it is not noisy after closing the doors and windows. The internal environment is very fresh, the room and the bedding are very clean, the free breakfast is made to order, fresh and delicious, the room has free bottled water, a variety of tea bags and coffee, the front desk has hot and cold water dispensers, and the service attitude is also very good. Stayed happily for two nights and it was worth it.
Mestizo Gallery
4.2/554 Reviews
We opted for a large room with a king bed, and were lucky to get a room on the second floor. Very comfortable room, bed, everything. Good lighting, black out curtains, artwork, etc. The icing on the cake was the fabulous breakfast we got each day. A lot of places are kind of miserly about breakfast - not Mestizo Gallery. They serve both juice and a generous fruit plate, an entree of chilaquiles, eggs, pancakes or waffles - every one of them absolutely delicious - served with excellent coffee. WE also ate dinner here twice, and loved the food. It's not enough to prepare food well, you have to start with good ingredients, and the chef/cook here does.
Villas Geminis Boutique Condohotel
4.2/523 Reviews
American breakfast, extra bed, suitable for family, good location, parking lot. . Very enthusiastic, and it’s nice to have it later A local restaurant. Go see the main street

Frequently Asked Questions

Tulum Travel Guide

On Trip.com, it's easy to search for hotels in Tulum. There are many discounted hotels on Trip.com. You can stay 3-5 days at hotels in Tulum without running out of things to do. Tulum is a city with tons of tourist attractions. You'll never want to leave!

There is no civilian airport in this city. You can visit a nearby city first, and then head to Tulum using other means of transportation. Although there aren't any airports or train stations, visitors can come to the city via bus or other means of transportation.

Trip.com offers discounts of up to 20% on 295 boutique hotels in Tulum. Tulum has high quality and low-priced hotels. You can spend one night at a nice hotel for only 107 USD. There are 24 five-star hotels in Tulum at an average price of 264 USD per night. There are 49 four-star hotels in Tulum at an average price of 143 USD per night. There are 44 three-star hotels in Tulum at an average price of 69 USD per night. There are 5 two-star hotels in Tulum at an average price of 78 USD per night. There are not many well-known chain hotels in Tulum, but staying at a unique local hotel will make you feel at home. Habitas Tulum is one of the most popular hotels in Tulum. Many tourists also stay at Villas Geminis Boutique Condohotel.

There are quite a few famous attractions in downtown Tulum, such as Ecoculture Excursions. You can choose attractions in Tulum that are perfect for a weekend getaway, such as Punta Laguna Nature Reserve, Sian Ka'an Biosphere Reserve. You can also visit top-rated attractions like Drink House Tulum, Bar Iguana, Evolve Fitness Center.

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