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Squire Resort at The Grand Canyon, BW Signature Collection Guest Reviews
4.3/5
Very Good
134 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(134)
Positive reviews(32)
Reviews with photos/video(3)
Awesome stay(11)
Convenient location(8)
Awesome rooms(7)
Clean and tidy(5)
Friendly owner(5)
Great location(4)
Negative reviews(2)
Guest User
Accessible Two Queen Room
Checked in Aug 2024
Travel with friends
2 Reviews
5.0/5
Outstanding
Posted on Aug 30, 2024
Beautiful resort, great amenities, smooth check in, nice rooms
Hoi Chi Jackson
Oversized Two Queen Room
Checked in Jan 2024
Family
16 Reviews
5.0/5
Outstanding
Posted on Jan 10, 2024
The location is good. The room is clean. The staffs are very nice and helpful.
Chlo
Two Queen Room
Checked in Feb 2023
Family
5 Reviews
4.5/5
Great
Posted on Mar 1, 2023
Nice to visit.
Guest User
Two Queen Room
Checked in Mar 2023
Travel with friends
4 Reviews
5.0/5
Outstanding
Posted on Mar 29, 2023
The hotel was lovely clean comfortable great amenities for families two dining venues we loved it
Guest User
Two Queen Room
Checked in Oct 2023
Family
11 Reviews
3.0/5
Posted on Dec 3, 2023
Everything is okay, and the location is good
HY
Two Queen Room
Checked in Mar 2024
Travel with friends
24 Reviews
5.0/5
Outstanding
Posted on Mar 27, 2024
Very nice and tidy
Guest User
Two Queen Room
Checked in May 2022
Travel with friends
13 Reviews
3.7/5
Posted on May 16, 2022
A bit Old, but super convenient. Very closed to everything and Grand Canyon
Laoditu
Two Queen Room
Checked in Mar 2024
Family
18 Reviews
5.0/5
Outstanding
Posted on Apr 4, 2024
I stayed for one night. It felt right next to the Grand Canyon. The bathtub was huge and the bubble bath was very comfortable. The room rate did not include breakfast, and I don't know if breakfast was provided.
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Guest User
Two Queen Room
Checked in Aug 2024
Travel with friends
25 Reviews
4.7/5
Amazing
Posted on Sep 2, 2024
I originally booked a hotel in the scenic area, but it was cancelled the night before check-in. Ctrip contacted me in time and changed the room for free. Although it was outside the scenic area, it was not far away, and it was more convenient to eat. The hotel was good, the room was large and clean.
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Anonymous User
Oversized Two Queen Room
Checked in Aug 2024
Couples
6 Reviews
3.5/5
Posted on Aug 18, 2024
The environment is very good. It is close to the scenic spot. The hotel is a bit old, but the front desk and restaurant staff have good service. No one came to clean the house after staying for two nights, so I give a bad review.
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jerry5978
Oversized Two Queen Room
Checked in Jul 2024
Family
10 Reviews
4.7/5
Amazing
Posted on Aug 11, 2024
The environment is good, and it's not far to drive to the Grand Canyon. The friendliness of the waiters is acceptable, but there is room for improvement.
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Guest User
Oversized Two Queen Room
Checked in Jul 2024
Family
4 Reviews
5.0/5
Outstanding
Posted on Jul 14, 2024
This resort hotel has a great environment. There is a swimming pool and fitness center outdoors.
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Anonymous User
Oversized Two Queen Room
Checked in May 2024
Family
11 Reviews
2.0/5
Posted on May 26, 2024
It's a very old hotel, with old furniture and carpets, and very old-fashioned light switches. You have to climb into a big bathtub to take a shower. However, if you want to stay closer to the Grand Canyon, this is one of the hotels closest to the gate. There are not many choices for temporary reservations. Between the two hotels with a price of ¥2880 and ¥2400 per night, I chose this one with a higher rating.
Arrived around 3:15 pm, and was told that I had to check in after 4 pm, without any concessions; at 6 am, I was suddenly awakened by the old alarm clock in the room, and at 7 pm, I was frightened by the loud sound of the toilet flushing several times upstairs. It was the first time I experienced such poor sound insulation in the room.
In the morning, I called the front desk to explain the situation and asked for a delay in checking out. I was actually told that I had to pay 30 dollars per hour. I was so angry that I raised my voice eight degrees to ask about the alarm clock. Only then did I ask my superiors to waive 30 dollars. There was no apology for other things.
I suggest that friends who go to the Grand Canyon should first book early, and don't pay such a high fee for such low service like us. Second, if you have the conditions and budget, try to book a newer hotel.
It's a very unpleasant experience. I can't help but vent.
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Guest User
Two Queen Room
Checked in Apr 2024
Other
3 Reviews
3.8/5
Good
Posted on May 1, 2024
When I checked in, I was not satisfied with the room. After I explained the reason to the front desk over the phone, I was immediately given a room change and a breakfast voucher.
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Lily
Oversized Two Queen Room
Checked in Mar 2024
Family
27 Reviews
5.0/5
Outstanding
Posted on Mar 7, 2024
The hotel facilities are very complete! Environmental sanitation is great in all aspects!