Napalai Hotel

Reviews of Napalai Hotel

Napalai Hotel

572, Pracharaksa Road, Amphoe, Ban Lueam, Udon Thani Province, 41000, ThailandSee Hotel Details
Napalai Hotel
Napalai HotelNapalai HotelNapalai Hotel
Choose dates to check available rooms
We Price Match
1 night

Guest Reviews

7.8/10
Good
28 Reviews
Verified reviews
Location8.1
Amenities7.3
Service8.1
Cleanliness7.7
Filter by:
Sort by:
All reviews(28)
Positive reviews(16)
Reviews with photos/video(6)
Negative reviews(6)
Ang Lew Chuan
Deluxe Double Room
Stay Date Oct 2024
Business travelers
2 Reviews
5.0/10
Posted on Nov 20, 2024
gym not working during my stay. Room have mosquitoes and no ev charging facilities. Its great disappointments!
DR Helios YP Lim
Deluxe Twin Room(North)
Stay Date Oct 2024
Business travelers
16 Reviews
5.0/10
Posted on Nov 17, 2024
Trip.com must have an option to allow the hotel to inform the guests that certain amenities are under repair, if i know the gym is not available i wouldnt have spent so much staying in this hotel, and this hotel should consider provide ev charging to their guests.
URAI
Design Superior
Stay Date Mar 2025
Solo travelers
12 Reviews
10.0/10
Outstanding
Posted on Apr 22, 2025
Staff friendly all services very good will be back soon
Response from Property: Dear Valued Guest,Thank you for your time in reviewing us on Trip.com. We truly appreciate your kind support and we are delighted that you had a very good time staying with us. You are always welcome here at Napalai and we will look forward to serving you again in the near future. Have a pleasant trip in Udonthani and bon voyage :)
Guest User
Classic Room
Stay Date Oct 2023
Couples
9 Reviews
5.0/10
Posted on Nov 21, 2023
Room have a wet smell, hot water not working, no bidet. Counter service not bad
Response from Property: Thank you for using our hotel services. We sincerely hope that you will continue to receive our services.
Guest User
Superior Twin Room
Stay Date Jun 2024
Family
2 Reviews
10.0/10
Outstanding
Posted on Jul 18, 2024
The best sevvice hotel
Response from Property: Thank you for using our hotel service. We sincerely hope that you will continue to receive our service. We sincerely hope that you will continue to receive our service.
Guest User
Deluxe Double Room
Stay Date Nov 2022
Travel with friends
2 Reviews
8.0/10
Very Good
Posted on Dec 4, 2022
Hotel's view is very good, but the facility is a bit old with some items damage and did not repair. Also, it is not many choices for the breakfast. Considering the price, it is acceptable.
Response from Property: Thank you for using our hotel service. We sincerely hope that you will continue to receive our service. The hotel is happy to improve our service to provide an impressive service for our customers.
Goil
Design Superior
Stay Date Oct 2024
Couples
4 Reviews
3.5/10
Posted on Dec 1, 2024
It would be great if breakfast was provided. Other hotels offer it for a cheaper price.
Show OriginalGoogle Translated
fahsairich
Design Deluxe
Stay Date Oct 2024
Travel with friends
17 Reviews
10.0/10
Outstanding
Posted on Feb 1, 2025
Very good, close to tourist attractions.
Show OriginalGoogle Translated
Response from Property: ขอบคุณที่ใช้บริการกับทางโรงแรม หวังเป็นอย่างยิ่งว่าจะได้รับการบริการตลอดไปนะคะหวังว่าจะได้รับการบริการอีกนะคะ
Guest User
Design Superior
Stay Date Dec 2024
Business travelers
1 Reviews
10.0/10
Outstanding
Posted on Jan 31, 2025
The air conditioning was so cool that it was freezing cold. I slept well. The breakfast was varied. The lunch for the seminar participants was delicious.
Show OriginalGoogle Translated
อาริยา คําโสมศรี
Design Deluxe
Stay Date Feb 2025
Family
1 Reviews
7.5/10
Posted on Mar 23, 2025
Good, but the extra bed has a musty smell, making the room smelly too.
Show OriginalGoogle Translated
Response from Property: Dear Valued Customer,Thank you for your constructive feedback. Your comfortableness and happiness is our main priority here. We will look through this reported problem immediately. We appreciate every opinion of yours. And we will look forward to serving you again in order to give you the better experience at Napalai. Thank you for your trust and support.Best Regards,Guest Relations
루트이안
Deluxe Double Room
Stay Date Feb 2025
Family
13 Reviews
7.0/10
Posted on Mar 30, 2025
Good value hotel.. shower is broken. cleaning is very slow.
Show OriginalGoogle Translated
Response from Property: Dear Valued Guest,Thank you for staying with us and for a helpful constructive feedback. Your opinion always matters here. We'll do our best to consistantly improve both our service and amenities at Napalai. We hope you had a pleasant trip in Udonthani.Warm Regards,Guest Relations
Guest User
Design Superior
Stay Date Jan 2025
Solo travelers
17 Reviews
10.0/10
Outstanding
Posted on Feb 16, 2025
Clean, well lit, nicely decorated and with a variety of TV channels.
Show OriginalGoogle Translated
Response from Property: Dear Valued Guest,Thank you for your time in reviewing us on Trip.com. We truly appreciate your kind support and we are delighted that you had a very good time staying with us. You are always welcome here at Napalai and we will look forward to serving you again in the near future.
ค.คน สร้างภาพ
Deluxe Double Room
Stay Date Jul 2024
Couples
2 Reviews
10.0/10
Outstanding
Posted on Aug 31, 2024
It is a hotel that can accommodate all levels. The lobby is spacious and the atmosphere is 5 stars. There is a swimming pool, fitness center, football field, meeting room, and warm-looking rooms. Most importantly, it is close to the airport, convenient and comfortable.
Show OriginalGoogle Translated
Response from Property: ขอบคุณที่ใช้บริการกับทางโรงแรม หวังเป็นอย่างยิ่งว่าจะได้รับการบริการตลอดไปนะคะหวังว่าจะเป็นวันพักผ่อนของลูกค้าที่มีความสุขนะคะ
TK
Superior Double Room
Stay Date Mar 2025
Couples
2 Reviews
10.0/10
Outstanding
Posted on Apr 23, 2025
Good view, room as advertised, beautiful.
Show OriginalGoogle Translated
Response from Property: Dear valued guest, Napalai would like to thank you for taking the time to share your stay experience and for trusting us to take care of you on this trip. We are very pleased to be a part of your wonderful memories and we hope to have the opportunity to welcome you again in the future. Napalai thank you.
태국돈키호테
Deluxe Twin Room(North)
Stay Date Jan 2024
Family
4 Reviews
9.5/10
Amazing
Posted on Feb 3, 2024
It is located right next to Udon Thani Rhythm Club. The condition is excellent for the price, and the location is also very convenient. UD Town is located about 10 minutes away by car. You can reach the Rhythm Club, which is frequented by locals and tourists, in just 1 minute on foot. The staff were friendly and the room condition was satisfactory.
Show OriginalGoogle Translated
Response from Property: ทางโรงแรมมีที่จอดรถที่กว้างขวางและใกล้กับสนามบินด้วยคะ และหวังเป็นอย่างยิ่งนะคะว่าจะเป็นวันพักผ่อนของลูกค้าอย่างมีความสุขนะคะ