Quality Inn & Suites

I booked the “secret location deal” thru Priceline and went two nights with my 7yr old son for the May Long weekend. I did not really know Kingston but the location was pretty good because it is near the Kings Crossing Shopping complex, 2 Dollorama stores, Bulk Barn, the Landmark Cinema and about 15 restaurants (Tims, McDonalds, Mr Sub, Montanas, Starbucks, Swiss Chalet, Harveys, Wendys, DQ, etc). Its about 10mins to downtown by car. The Hotel itself was ok. The good: it was clean and the beds were super comfortable. The staff was very nice and helpful (thanks Jamie!!). We came early (before 3pm) and while waiting for our room we were able to use the pool. The pool is inside, heated and very clean. They provide towels. The not so good: if you are into details you will find that somethings need maintenance (patches on walls that should be painted, toilet paper holder wobbly, stains on wall above shower, windows are not frequenty cleaned and rusty balcony rails, etc..). Overall everything was functional and was appropriate for a 3 star hotel. We paid about 400$ total for 2 nights thru priceline which is still alot of money but nothing is cheap these days. The staff, location and comfy beds made it worth our stay.

I have to say, this is one of the most awful hotels I have EVER stayed in. I am not fussy. I am not spoiled. My needs are not complicated. I'm not one to write reviews generally, but I feel I need to give folks who might consider this place in the future some real life info. It was so awful that I sat in the room for 15 minutes ruminating about whether to stay. Didn't have to do with safety. It had a good lock on the door as you would expect. It had to do with awful upkeep, tobacco reek, and the feeling of a jail cell. BTW, the picture here looks nothing like this broken down place. it's either heavily photoshopped or not the same place whatsoever. I was staying overnight and headed to a sort of meditation retreat the next day. I had paid the upfront non-refundable fee to save ~$20 or so, something I never do. I don't know why I did this time. So I got a $218 "deal." It is high season for leaf watching and the Catskills are stunning this time of year with tree leaves every color of the rainbow, so there weren't many rooms available in the area, and prices were high. That's life and supply and demand, no big deal I went into the very small lobby with a nice enough man behind the counter. An 8 1/2 x 11 sheet from a printer was taped to the wall with packaging tape that said "Owner's Name, LLC; Licensed by Quality Inn and Suites. A franchise I guess. There was a stairway to the second floor which was roped off. God knows why. There was an ATM machine with a sheet of paper taped to the screen: Out of Order. I was given my key and told my room was at entrance #5. Where is that?, I asked. Drive all the way down to the end of the building. I did, to a very sketchy, lonely back parking lot with a single other car back there. I keyed myself into the building and into the very end of a long, straight hallway literally about the length of a football field, which REEKED of tobacco. No elevators anywhere in sight. I had to lug my heavy suitcase up a narrow set of stairs that looked like service stairs for the cleaning staff. I opened my "suite" to further tobacco reek. With an ashtray on the dresser. First of all, I didn't know there were still smoking rooms. Second of all, a person should not be stuck into one unless you ask for it. The bed felt supportive enough. There was a sad little tv about the size of a computer monitor. Here is the best (saddest) part: There was a pitch black entry into the extra space that makes it a suite. I fumbles for a light in the pitch black and lit it up. It was a room with not a single thing on the walls, with two lamps, a sofa, and what had been a recline and the footrest part was missing entirely. Just a big hole where the footrest would have folded down. And there were NO WINDOWS and the walls were cinder block painted baby blue. It literally looked like a prison cell. I sat down on the bed and thought for 5-10 minutes and finally said "I can't do this to myself. The next two days are important to me and I won't go

In the first room we were assigned, the toilet bowl was broken. In the second room, the front door didn't lock from the inside. When I returned to the room later in the day, the room key no longer worked. When I complained to the front desk, I was told "This is a very old hotel." Well, this 'very old hotel' charged me $300/night. I will never stay here again, and I recommend no one else does as well!