Guest User
January 31, 2023
HORRIBLE STAY! Do not stay here! I would give 0 stars if I could!! We checked out after an hour, and I’m not even sure I even got a refund yet. My husband booked my room and accidentally forgot to change the booking to my name, and the hotel gave us a hard time to change it. Eventually I contacted the website I used to book it and they changed it without any troubles, but the hotel claimed they did not have access to email to see any updates on the reservation, and claimed they could only receive fax! We waited over an hour & the front desk attendant said we would have to cancel and rebook. They charged us over $30 more than that I originally paid to rebook. Finally got our room, and it was DISGUSTING! Please look at the photos. We found 2 bugs within 5 minutes, the towels had nasty stains on them, bedding had holes & stains. Absolutely no WiFi! We even requested to switch rooms but even the new room had no WiFi and the shower head was missing. The front desk was very rude and said he couldn’t help us. We ended up leaving after an hour of stress and stayed at another accommodation nearby that gave us no problems. Please don’t make the same mistake and stay here!!!