Inside Urumqi Aviation Production and Operation Base, 1165 Wuchang Side Road, Xinshi District, Urumqi, Xinjiang, ChinaView Hotel Details
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Jiahang Hotel Guest Reviews
4.3/5
234 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.4
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All reviews(234)
Positive reviews(204)
Reviews with photos/video(56)
Offers pick-up/drop-offs(27)
Classy environment(26)
Close to airport(26)
Easy to get around(25)
Delicious breakfast(20)
Friendly front desk staff(13)
Large rooms(9)
Would stay again(8)
Negative reviews(30)
Guest User
2-bed Room
Checked in Sep 2024
Business travelers
4 Reviews
4.0/5
Very Good
Posted on Sep 10, 2024
Neat and clean. Helpful people are working here. Quite far from the city center, but convenient.
Response from Property: hello thank you very much for your precious time to give us hotel reviews. your satisfaction is our pursuit we will actively improve your suggestions . welcome to visit again i wish you a happy life!!!!!
Guest User
Business Queen Room
Checked in Jul 2024
Travel with friends
4 Reviews
3.2/5
Posted on Jul 23, 2024
Though not too far from airport but taking a taxi there is a bit of a problem. Only a small convenient store and eatery. But they do arrange transfer back to airport.
Response from Property: Dear guest: Hello! Thank you for your visit, and we sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise, and we are more motivated to move forward. We hope to have more opportunities to serve you!
German
Business Queen Room
Checked in Mar 2024
Solo travelers
10 Reviews
1.5/5
Posted on Mar 9, 2024
The rooms are poorly cleaned! It's not the first time I've stayed, and the laundry still doesn't work. According to the staff, the equipment is broken. They've been fixing it for a month and a half. For me, they just save on everything they can.
Response from Property: Dear guest: Thank you for your candid review. We are deeply sorry that your recent stay experience did not meet your expectations. We appreciate your review and we'll share this information with our team to make improvements to our service. We sincerely hope to have the opportunity to welcome you to our hotel again in the future so that we can provide you with better service
Guest User
Queen Room
Checked in Jan 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Jan 27, 2024
Very impressed by the staff and room! Much better than other big names near the Diwopu airport.
Response from Property: Thousands of words into a word, thank you for choosing our hotel in the vast hotel, and thank you for recognizing our hotel in the Yunyun hotel, which is the biggest encouragement for us, your satisfaction will give us unlimited motivation! Jia Hang Hotel is committed to creating a hotel that you want to stay at home, beyond the conventional warmth, safety and comfort, to achieve more levels of requirements, the most suitable for you with taste. We will greet you with the most enthusiastic and full state, so that you feel comfortable and warm during the stay, and look forward to meeting you next time
Apple Ling
2-bed Room
Checked in May 2024
Travel with friends
6 Reviews
4.5/5
Great
Posted on May 15, 2024
this hotel is suitable for people transit . is near airport .
Response from Property: Dear guests: Hello! Your satisfaction is our greatest motivation, your encouragement is the source of our energy, and your favor is our vitality. Thousands of words are summed up in one sentence: Thank you for your support to the hotel.
Roman Glinin
Business Queen Room
Checked in Dec 2023
Couples
8 Reviews
5.0/5
Outstanding
Posted on Dec 30, 2023
Great location, helpful staff.
Clean and cozy rooms with the amenities inside.
Response from Property: Thousands of words can be condensed into one sentence. Thank you for choosing Jiahang Hotel among the many hotels. Thank you for recognizing Jiahang Hotel in Yunyun Hotel. This is the greatest encouragement to us. Your satisfaction will give us unlimited motivation!Jiahang Hotel is committed to creating a hotel where you want to stay without leaving home. It goes beyond the conventional warmth, safety and comfort to meet more levels of requirements and is most suitable for you who have taste.We will welcome you with the most enthusiasm and fullness to make you feel comfortable and warm during your stay. We look forward to meeting you next time~.~
Guest User
Business Queen Room
Checked in Jan 2024
Solo travelers
11 Reviews
4.7/5
Amazing
Posted on Feb 21, 2024
free shuttle service to the airport which was great!
Response from Property: It is the greatest satisfaction for us that Xiaojia can bring you extremely satisfying and surprising check-in experience. On the road, we will not forget our original intention, forge ahead and strive to bring you a more perfect check-in experience. , thank you for your satisfaction and likes, and look forward to your next stay
Anonymous User
Queen Room
Checked in Apr 2024
Business travelers
4 Reviews
4.5/5
Great
Posted on Apr 7, 2024
Cleanly in rooms and good service
Sami Ullah
2-bed Room
Checked in Dec 2023
Family
1 Reviews
5.0/5
Outstanding
Posted on Dec 9, 2023
Execellent Swrvices
Response from Property: Thousands of words can be condensed into one sentence. Thank you for choosing Jiahang Hotel among the many hotels. Thank you for recognizing Jiahang Hotel in Yunyun Hotel. This is the greatest encouragement to us. Your satisfaction will give us unlimited motivation!Jiahang Hotel is committed to creating a hotel where you want to stay without leaving home. It goes beyond the conventional warmth, safety and comfort to meet more levels of requirements and is most suitable for you who have taste.We will welcome you with the most enthusiasm and fullness to make you feel comfortable and warm during your stay. We look forward to meeting you next time~.~
MUHAMMAD
Business Single Room
Checked in Oct 2023
Solo travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 27, 2023
Feel like home .
kan1234
Business Standard Room
Checked in Nov 2024
Solo travelers
160 Reviews
4.5/5
Great
Posted on Nov 6, 2024
The room is very good, the facilities are very new. The hygiene is very good, and the service is first-class. You can't hear the sound of planes taking off and landing. I am very satisfied and stayed a few more days. I will stay here again next time I go back to Urumqi.
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Response from Property: Wow, I saw that Xiaojia gave Xiaojia a five-point praise despite her busy schedule. Xiaojia is very happy. Xiaojia's breakfast is a Chinese/Western buffet, which is not only very diverse but also very delicious. Xiaojia believes that guests are neighbors. Xiaojia treats every guest who stays in Xiaojia's home as a family member. Every room in our home is carefully cleaned by the guest room lady. Xiaojia is looking forward to meeting Xiaojia next time~
Guest User
Business Queen Room
Checked in Nov 2024
Business travelers
1 Reviews
1.8/5
Posted on Nov 2, 2024
The hotel driver was not punctual and had a very bad attitude when sending me to the airport. He threatened to hit me if I said a few more words. I really had to catch my flight, so I didn't argue with him. According to the front desk's requirements, I left the hotel at every hour and half hour. I booked to go to the airport at 3:30 pm. I arrived at the front desk at 3:20, and then the driver left at 3:15. I called the driver, and his attitude was very bad, asking him why he had called me at 3:15 (because he didn't tell me that he had to leave at 3.15, and I thought he reminded me to leave on time at 3:30). I went downstairs 10 minutes earlier than the hotel's requirements at 3:20 and left on the hour, but he blamed me for not leaving according to his time requirements. I complained to the hotel front desk, and the front desk just perfunctorily told me to take a taxi to the airport by myself. It can be seen how chaotic the hotel management is.
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Guest User
Business Queen Room
Checked in Sep 2024
Travel with friends
3 Reviews
1.0/5
Posted on Sep 26, 2024
The front desk has a very bad attitude and the service is very bad. You have to pay to see their faces. They don't return the customer's ID card after using it. Fortunately, I found it lost before boarding. I went to the front desk to ask about it. The attitude was very bad. They said indifferently that I didn't know whose ID card it was. They didn't take the customer seriously at all. It really discredited Xinjiang people. You didn't know whose ID card it was when you registered? You bought a room with a breakfast coupon, but they didn't give you a meal coupon. When I asked, they asked if you didn't give it to me. Later, I found out that I forgot to give it to you, so they smiled and gave you two. They are like an old man. Don't stay here! You pay money to suffer! !
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Slam-David
Business Standard Room
Checked in Aug 2024
Family
23 Reviews
4.0/5
Very Good
Posted on Aug 18, 2024
This is a hotel for flight attendants. The rooms are OK, but the front desk service is really not good. If you are just passing through, you can consider it. It is close to the airport, but the shuttle bus is too small. When there are many people, it is better to take a taxi.
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Fangfangbuhuilao
Queen Room
Checked in Aug 2024
Solo travelers
12 Reviews
2.5/5
Posted on Aug 27, 2024
The hotel smells of hot and sour noodles.
Let me tell you about my check-in experience. When I arrived, I told the front desk that I had booked a room and now I would check-in. Then the front desk looked at me in a daze. I thought for a long time about what the Chinese word for check-in was, and then I told them They said that I had booked a room and now I was checking in. This so-called hotel near the airport could not even understand the basic word check-in. Then, they asked me to wait for about 5 minutes. The room was good. Just call me. After 15 minutes, I didn’t take the initiative to ask and they didn’t take the initiative to call.
Airport pick-up and drop-off: The so-called airport pick-up and drop-off, he told the front desk that there was no time to make an appointment, because the crew had to go to and from the airport, and the front desk did not actively provide it. It could be at my time, so I said that would be fine. It is worth mentioning that I called the front desk and called at least 10 times before someone picked up the phone and listened. If this hotel is not open to receive guests, please close the Ctrip service.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at Jiahang Hotel and leaving your valuable comments. These comments are very important to us. We will work hard and continuously improve our service awareness and service standards. We hope to have the opportunity to continue to serve you and sincerely look forward to your next visit!