This was my return to Urumqi after a day, and since my previous stay here was decent, I decided to book this place again. However, upon check-in, they told me that the room type I wanted was unavailable and only more expensive rooms were left. Fine, I reluctantly booked two rooms, only to find out they were the exact same room type as the one I stayed in the night before, but at a difference of several hundred yuan... A bit speechless, honestly... The cleanliness was also terrible... When I wiped the table, it was covered in dust. It seems the table hadn't been wiped at all. There were also urine stains in the toilet. For a price over a thousand, the hygiene is a serious concern... Also, when I opened the door, I noticed the curtains in the room had fallen down. Luckily, I called the front desk, and a technician came quickly to fix it. The technician saw me wiping the table and asked why it was so dirty, telling me to call the front desk to report the issue...
Overall, the service attitude was great, and the staff were very good and friendly. But compared to my first stay, the cleanliness on this second stay was absolutely disgusting. Just my luck, I guess...
Not worth the price.
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