Reviews of DoubleTree by Hilton Utica

Hotel was very clean the suite was very beautiful and the food was awesome definitely will stay again

The staff are incredibly unfriendly. They said they don't know where the fitness center is. They didn't even give us cookies~ Don't include breakfast; they're just going to charge you for it anyway^^ The menu is cold bagel + scrambled eggs + potatoes, but when I asked them to warm up the bagel, they said the toaster was broken~ I booked with breakfast included, but they charged me $60…

Everything else was fine, except there was no proper breakfast; there were only two types of bread, and nothing else.

A relatively good hotel in the town, the room is spacious and bright, the view is good, the parking is convenient and free. After 10 pm, you can only enter the lobby door by swiping a card, but I tried several times and it couldn't be opened. Finally, I asked my family to come down and open it from the inside before I could enter. In addition, the breakfast that was originally included was gone at 9 pm, I don't know why!