Smile Hotel Utsunomiya Higashiguchi

Reviews of Smile Hotel Utsunomiya Higashiguchi

Smile Hotel Utsunomiya Higashiguchi

3 Chome-2-2 Higashishukugo, Utsunomiya City, Tochigi Prefecture, 321-0953, JapanSee Hotel Details
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya HigashiguchiSmile Hotel Utsunomiya HigashiguchiSmile Hotel Utsunomiya Higashiguchi
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1 night

Guest Reviews

7.8/10
Good
98 Reviews
Verified reviews
Location7.6
Amenities7.4
Service8.2
Cleanliness7.8
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All reviews(98)
Positive reviews(22)
Reviews with photos/video(8)
Negative reviews(2)
Guest User
Run Of House
Stay Date Aug 2024
Solo traveler
9 Reviews
8.0/10
Very Good
Posted on Sep 20, 2024
All the staff were polite. It would have been nice if the amenities included skin care products. The breakfast menu included the standard items and was just right for a light meal.
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HY Rachel
Twin Room Smoking
Stay Date Jun 2024
Family
19 Reviews
8.5/10
Very Good
Posted on Jul 19, 2024
The hotel room is big, but the bathroom is super thin! The room smells like smoke every time I open the door! Other facilities are available for self-service in the lobby, which is convenient. The environment near the hotel is quiet, and the distance to the station is about 20 minutes. The hotel has an optional breakfast of 900 yen at your own expense, which is offset by the meal.
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6/11
cana.tabi
Triple Room Smoking
Stay Date Jun 2024
Traveling with friends
1 Reviews
6.0/10
Posted on Jul 31, 2024
We stayed with three people, and we were glad that the folding bed was a proper bed! It was a good value hotel. We accidentally chose a smoking room, so the hallway smelled a bit, but the room didn't smell strange at all, which was good. *The photo shows an Anua pack, but it's not an amenity.
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あんず358
Run Of House
Stay Date Mar 2023
Couple
9 Reviews
7.5/10
Posted on Apr 23, 2023
It would be nice if there were amenities for women. I'm happy to have a member card that gives me points back. One of the pleasures is that there is a delicious Chinese restaurant near the hotel. There are also pubs, so I'd like to explore a lot of things.
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HSU
Single Room Smoking
Stay Date Aug 2023
Solo traveler
1 Reviews
8.5/10
Very Good
Posted on Sep 27, 2023
It is only a short distance from Utsunomiya Station, which is quite convenient. There is also a light rail within a 5-minute walk. The room is quite satisfactory. After all, I can't expect too much the size of a Japanese hotel room.
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Guest User
Triple Room Non-Smoking
Stay Date Jul 2023
Family
1 Reviews
6.0/10
Posted on Aug 18, 2023
I wish I had known in advance that there was a fee for parking. The breakfast was delicious. The staff were kind. The room was clean.
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Guest User
Triple Room Smoking
Stay Date Apr 2023
Traveling with friends
1 Reviews
9.0/10
Great
Posted on May 27, 2023
The bed was just the right firmness and was extremely comfortable to sleep on. The room was clean and the staff were very friendly. I would like to stay again. Thank you very much.
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HITOSHI
Single Room Non-Smoking
Stay Date Nov 2024
Business traveler
42 Reviews
9.5/10
Amazing
Posted on Dec 26, 2024
仕事で利用しました。宇都宮駅から徒歩で10分ほどです。 コンパクトな部屋ですが清潔で1泊には十分だと思いました。何より朝食が美味しくて一日の活力に繋がりました。機会があればまた利用させていただきます。
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Anonymous User
Run Of House
Stay Date Jan 2025
Solo traveler
2 Reviews
6.5/10
Posted on Feb 17, 2025
ベッドが少し硬めでした。
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ipad kanri
Single Room Non-Smoking
Stay Date Jan 2025
Business traveler
4 Reviews
4.5/10
Posted on Feb 23, 2025
狭い。暗い。と疲れの溜まるホテルでした。 ロビーはリニューアルをしたのか明るい感じですが、宿泊する階は薄暗く、部屋自体も古さは隠せていません。 2日間利用しましたが、口コミをきちんと見ておけばと後悔しました。 次回は気を付けます。
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Guest User
Triple Room Non-Smoking
Stay Date Mar 2025
Family
1 Reviews
8.5/10
Very Good
Posted on May 9, 2025
離車站一段距離 搭輕軌1.5站距離 房間如照片感覺一致 每件房門都是厚重鐵門 電梯比較窄也老舊一點 遇到的接待人員英文只會一點點但服務親切
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渡邉貴之
Twin Room Smoking
Stay Date Mar 2025
Traveling with friends
84 Reviews
7.0/10
Posted on Apr 27, 2025
フロントの方々は、とても優しくて良かったです。駅から歩くのは少し遠いのと近くにコンビニがないので買い物してからチェックインした方がいいかと
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Guest User
Twin Room Non-Smoking
Stay Date May 2025
Traveling with friends
18 Reviews
10/10
Outstanding
Posted on Jul 7, 2025
駅から近くて便利 清潔でした 繁華街へのアクセスもよく 線路近くだか音も気にならず 快適に過ごせました
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Response from Property: 数ある施設の中、スマイルホテル宇都宮東口をご利用いただき誠にありがとうございました。ご満足いただけたご様子に大変うれしく思います。今後も一層のサービスと快適さの向上に励んでまいりますので、引き続き当館ご愛顧の程よろしくお願いいたします。またのご来館をスタッフ一同心よりお待ちしております。スマイルホテル宇都宮東口 フロント
Qing
Single Room Smoking
Stay Date Oct 2024
Solo traveler
1 Reviews
6.0/10
Posted on Nov 5, 2024
宇都宮駅よりLRTで2駅目の公園東駅より徒歩2分で 立地は良い LRTは頻繁に来るので待ち時間も少なくて良い 部屋はシングルが.9㎡ とかなり狭い アメニティの中に女性用のクレンジングや ソープなどあると良かった。 フリーで頂ける珈琲がフロント前にあるが 瓶から自分で適量を入れるという家庭的な 使用方法に違和感。 スティックコーヒーにして頂きたい
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Guest User
Single Room Non-Smoking
Stay Date Mar 2025
Family
2 Reviews
3.5/10
Posted on Apr 6, 2025
部屋の中で一時的な面会できないから、とても不便でした。4泊のうち2泊キャンセルしました。
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