3 Chome-2-2 Higashishukugo, Utsunomiya City, Tochigi Prefecture, 321-0953, JapanSee Hotel Details
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1 night
Guest Reviews
7.8/10
Good
98 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.6
Amenities7.4
Service8.2
Cleanliness7.8
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All reviews(98)
Positive reviews(22)
Reviews with photos/video(8)
Negative reviews(2)
Guest User
Run Of House
Stay Date Aug 2024
Solo traveler
9 Reviews
8.0/10
Very Good
Posted on Sep 20, 2024
All the staff were polite.
It would have been nice if the amenities included skin care products.
The breakfast menu included the standard items and was just right for a light meal.
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HY Rachel
Twin Room Smoking
Stay Date Jun 2024
Family
19 Reviews
8.5/10
Very Good
Posted on Jul 19, 2024
The hotel room is big, but the bathroom is super thin! The room smells like smoke every time I open the door! Other facilities are available for self-service in the lobby, which is convenient. The environment near the hotel is quiet, and the distance to the station is about 20 minutes. The hotel has an optional breakfast of 900 yen at your own expense, which is offset by the meal.
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6/11
cana.tabi
Triple Room Smoking
Stay Date Jun 2024
Traveling with friends
1 Reviews
6.0/10
Posted on Jul 31, 2024
We stayed with three people, and we were glad that the folding bed was a proper bed!
It was a good value hotel.
We accidentally chose a smoking room, so the hallway smelled a bit, but the room didn't smell strange at all, which was good.
*The photo shows an Anua pack, but it's not an amenity.
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あんず358
Run Of House
Stay Date Mar 2023
Couple
9 Reviews
7.5/10
Posted on Apr 23, 2023
It would be nice if there were amenities for women.
I'm happy to have a member card that gives me points back.
One of the pleasures is that there is a delicious Chinese restaurant near the hotel.
There are also pubs, so I'd like to explore a lot of things.
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HSU
Single Room Smoking
Stay Date Aug 2023
Solo traveler
1 Reviews
8.5/10
Very Good
Posted on Sep 27, 2023
It is only a short distance from Utsunomiya Station, which is quite convenient. There is also a light rail within a 5-minute walk. The room is quite satisfactory. After all, I can't expect too much the size of a Japanese hotel room.
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Guest User
Triple Room Non-Smoking
Stay Date Jul 2023
Family
1 Reviews
6.0/10
Posted on Aug 18, 2023
I wish I had known in advance that there was a fee for parking.
The breakfast was delicious.
The staff were kind.
The room was clean.
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Guest User
Triple Room Smoking
Stay Date Apr 2023
Traveling with friends
1 Reviews
9.0/10
Great
Posted on May 27, 2023
The bed was just the right firmness and was extremely comfortable to sleep on.
The room was clean and the staff were very friendly.
I would like to stay again.
Thank you very much.
Response from Property: 数ある施設の中、スマイルホテル宇都宮東口をご利用いただき誠にありがとうございました。ご満足いただけたご様子に大変うれしく思います。今後も一層のサービスと快適さの向上に励んでまいりますので、引き続き当館ご愛顧の程よろしくお願いいたします。またのご来館をスタッフ一同心よりお待ちしております。スマイルホテル宇都宮東口 フロント