Premier Inn Uttoxeter

Deserved 5 except for the price increase that was hiked because of the local races, and the restaurant waiting area which was shabby and unwelcoming to say the least. However the food was good and the service from the staff was excellent. Beware the hole in the road as you come in.

We stayed 3 nights whilst visiting Alton towers at the end of March 24. We have previously stayed at other Premier inn's before and had a great experience, but this stay wasn't just as enjoyable. Pros: - Room larger than some other hotels for similar money. We used the sofa bed for our son and still had plenty of floorspace for open our two suitcases. - Bath in our room so option to shower or bath. - Convenient location to Alton towers- 15mins. - Some staff very friendly. - Very clean throughout. - Good size TV with good choice of free view channels available. - Free car park outside. Cons: -Carpark not very well kept- broken fence, overgrown bushes/hedging encroaching on parking area. Parking spaces are pink stone, but stone has been dislodged etc. over the years causing areas of large puddles where you step out of your car. Perhaps the car park is not the hotels responsibility. - Hotel is split across two separate (completely unconnected) buildings! This meant we were sleeping in one building but had to cross, albeit a small, carpark (approx. 45 metres on google maps) to the other building to get the prepaid breakfast. In a sense this shouldn't be as big a deal as it felt. It felt like you were staying in the overflow accommodation and not the hotel proper. Given the rain and cold temperatures, it meant you had to fully gear up for the weather to just go for breakfast. If I had been aware of this fact alone, I would probably have chosen a different hotel. - Whilst most staff were pleasant, a couple of the ladies serving breakfast were bordering on rude, scolding grown adults for not using the tongs even though the tongs weren't able to grasp the food item. In fact I witnessed the same lady who had scolded someone for not using the tongs to lift a pan au chocolate struggle herself when refilling the tray. She resorted to using her fingers after having just previously reprimanded customers for doing the same. - The breakfast is not as good value as it may appear. We stayed at a Holiday Inn on the days prior to this hotel. The Holiday Inn was marginally cheaper and breakfast included. This Premier Inn breakfast only had a few additional options compare to the Holiday Inn: black pudding is the only thing that comes to mind. The Holiday Inn had a porridge option and orange juice, Premier inn had no porridge and it was a tropical juice option which wasn't that nice. - The TV in the room was good, but the volume limited to 15. I appreciate this is to avoid noise disturbance to other guests, but the volume was soo low that if even the bathroom extractor fan was on, the TV was inaudible. We had to turn on subtitles to help follow the storyline for the film we were watching.

We were travelling home from the continent, ruunning a bit over time and decided to look for abudget hotel with a restaurant attached. By sheer luck we came on Premier Inn at Uttoxeter. It met our needs perfectly and provided us with a warmer welcome and better amenbities than several more expensive hotels we had been staying in on our trip

Hotel an average Premier Inn. Onsite restaurant terrible be prepared to drive to eat something decent! Breakfast slow and basic but ok, dinner appalling if you stay Mon/Tues local pubs etc do not serve food, be prepared to drive somewhere for something decent to eat or there are fast food restaurants nearby.

The room and everything else was great, better than some premier inns I have been in but we were very dissatisfied with one of the children’s beds we requested. We were staying with our 2 children and while one of the beds was fine, the other was appalling. It was like laying in a rock. My daughter who had to sleep on it as she was the smallest and lightest was very upset. Other than that it was a lovely room.

Friendly staff, good location for Alton Towers, and lovely breakfast. We were disturbed in the night several times due to noise and the bathroom wasn’t cleaned very well. However the beds were comfortable.

Hotel was just what we wanted the only negative was the cleanliness of the toilet seat. That said it would not stop us staying again as all staff were very polite and friendly, the price was good and the location was perfect for us 👍

Stayed in the Hotel for 1 night and when I paid at the reception they told me the transaction hadn't worked even though I could see the payment on my Bank App. They charged me 3 times for the room confirmed by my bank. Contacted them but they denied the charges as they could only see 1 night on their system. Now referred to the bank and dispute case raised. I have paid for the same room 3 times in one night.

Since I used to live in Derbyshire I used to travel past here quite frequently for work. I really didn't think much of it so when I was visiting down here for my birthday this was the most central Premier Inn to where I was going. I was quietly surprised when I arrived, plenty of parking spaces, super friendly & helpful staff. The room was extremely comfortable with all necessary amenities. The bar / breakfast area was kept clean at all times which was great to see. I will certainly be staying at this particular Premier Inn again. Thanks to all the staff for being so helpful & friendly at all times. It really does make a difference.