Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.5
Amenities8.1
Service8.6
Cleanliness8.5
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All reviews(60)
Positive reviews(14)
Friendly host(5)
Negative reviews(1)
Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Jul 2025
Solo traveler
1 Reviews
8.5/10
Very good
Posted on Aug 23, 2025
Hotel receptionist was very nice. Very good location near the downtown. Very quiet.
Response from Property: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our central location and the quiet atmosphere of our hotel. Your compliments towards our receptionist are truly appreciated and will be shared with the team.We look forward to welcoming you again soon at the Best Western Hôtel Atrium Valence.Kind regards,The Front Desk
Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Sep 2025
Solo traveler
1 Reviews
10/10
Outstanding
Posted on Oct 31, 2025
Nice Service and clean rooms!
Response from Property: Dear Guest, We thank you very much for your excellent feedback after staying in our hotel. It's a pleasure to read that you liked your stay with us, especially the comfort of the room you occupied.We would be happy to welcome you again very soon. Best regards,Oirdati / Front desk
Cesar
1 King Bed, Non-Smoking, Twin On Request, Shower Only
Stay Date Nov 2024
Couple
2 Reviews
10/10
Outstanding
Posted on Feb 11, 2025
Bel hotel
Dion Yeo
Duplex Family Room
Stay Date Jun 2023
Business traveler
8 Reviews
10/10
Outstanding
Posted on Jul 21, 2023
Excellent !
Guest User
1 King Bed, Non-Smoking, Twin On Request, Shower Only
Stay Date Sep 2025
Couple
30 Reviews
6.5/10
Posted on Oct 8, 2025
The front desk service was excellent, even calling to check if I'd left anything in the room. I'd read everyone's reviews in advance, and thank you for sharing your own pitfalls... Parking is free, so if you're driving, please park right outside the hotel entrance, activate your hazard lights, check in first, and then move your car to the parking lot. The parking lot's voice-activated lights are short-lived (only about a minute. I asked the front desk, and they said they'd also reported this issue, ***). Be quick, or you'll be in total darkness (we checked in after sunset, so daytime is better). The stairs from the parking lot to the first-floor reception desk are like those ascending to the top of a church (there's really no elevator). If you're carrying luggage, I believe the moment you push open the door to the first floor, it'll feel more like reaching the summit (tired to heaven...).
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Response from Property: Dear Guest, Thank you very much for your detailed review and for sharing your experience. We are delighted to hear that our front desk service met your expectations and that we were able to promptly contact you regarding any items you may have left behind.We appreciate your comments regarding the parking and the stairs. Your advice will be very helpful for future guests to better plan their arrival, especially in the evening.We look forward to welcoming you again at the Best Western Atrium Hotel and sincerely thank you for your thorough feedback.Best regards,Oirdati / Réception
NadiiaK
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Jul 2025
Solo traveler
17 Reviews
10/10
Outstanding
Posted on Aug 9, 2025
Everything was perfect. Exceeded my expectations. Very friendly staff. Spacious and comfortable rooms. Good breakfast. I was passing through for one night and was surprised by the quality of my stay.
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Response from Property: Dear Guest, Thank you so much for your wonderful comment. We are delighted that your stay exceeded your expectations and that you appreciated the kindness of our staff, the comfortable rooms, and the quality of our breakfast. It will be a pleasure to welcome you back to the Best Western Hôtel Atrium Valence, even for a longer stay. Kind regards, The Reception
Laowangtou333
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Apr 2025
Business traveler
43 Reviews
10/10
Outstanding
Posted on Jun 14, 2025
The room is small but very comfortable. It is one of the few hotels in Valence.
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FALLÉ
1 King Bed, Non-Smoking, Twin On Request, Shower Only
Stay Date Dec 2024
Couple
12 Reviews
8.0/10
Very good
Posted on Jan 6, 2025
Hotel a bit dated.
The reception wasn't very professional.
The key didn't work.
No king-size bed, as specified in the reservation, but two beds pushed together.
Doesn't deserve a 4-star rating, but a 3-star rating in my opinion.
Otherwise, very decent, fairly clean.
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Guest User
1 Queen Bed, Non-Smoking, Superior Room, Mezzanine, Sofabed
Stay Date Jul 2024
Family
26 Reviews
5.5/10
Posted on Oct 7, 2024
The room is two stories high and fairly large, but the facilities are a bit dated. The entrance to the hotel parking lot is like hell, thankfully there are no scratches, but the stairs from the parking lot to the lobby are like a cellar, adding to the medieval feel. It's okay for a one-night stay, but don't expect much. It's a hotel like this, and I didn't even remember to take a photo.
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Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Dec 2024
Couple
1 Reviews
10/10
Outstanding
Posted on Jan 8, 2025
Very good service coffee should be improved
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Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Apr 2024
Couple
1 Reviews
8.5/10
Very good
Posted on May 28, 2024
The room is not sufficiently lit: 2 lampshades. Impossible to read a book in good conditions. The partitions do not block sound. Better not to have noisy neighbors
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Guest User
Standard Room
Stay Date Oct 2023
Business traveler
20 Reviews
10/10
Outstanding
Posted on Nov 24, 2023
The room is really great, but the internet speed is very poor, which affects my work.
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Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Sep 2025
Couple
2 Reviews
9.0/10
Great
Posted on Nov 1, 2025
Personnel accueillant
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Response from Property: Cher Client, Un grand merci pour votre excellent retour après votre séjour dans notre hôtel. Nous sommes ravis de savoir que celui-ci a su répondre à vos attentes, et que vous avez apprécié l'accueil de notre personnel de réception. Nous serons heureux de vous accueillir de nouveau prochainement. Bien cordialement, Oirdati / Réception
Guest User
1 Queen Bed, Non-Smoking, Standard Room, Shower Only, Courtesy Tray
Stay Date Aug 2025
Business traveler
5 Reviews
10/10
Outstanding
Posted on Sep 23, 2025
超級不錯!
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Response from Property: Dear Guest, Thank you so much for your excellent rating after staying in our hotel. It is a pleasure to see that everything went well and we would be happy to welcome you again soon. Best regards, Oirdati / Reception