Thermae 2000 Reviews

Great hotel, nice service, clean and comfortable room, great spring water. Really enjoyed my stay at Valkenburg.

The room was nice and comfortable

GOOD STAY and good spa

Our stay at Thermae2000 was nothing short of magical. From the moment we arrived, we were greeted with warm smiles and a sense of tranquility that instantly put us at ease. The lush surroundings and peaceful atmosphere set the stage for a truly rejuvenating experience. Each day was filled with a variety of wellness activities. We indulged in relaxing spa treatments, soaked in the healing waters of the thermal baths, and explored the beautiful grounds of Thermae2000. But the highlight of our stay was definitely the saunas and jacuzzi, where we spent hours unwinding and letting go of all our stress and worries. Thanks Thermae2000 for such an amazing time ❤️💋

Already for years we regularly visit Thermae 2000. They have 2 special pouring session, Banja and Steam. All sauna masters have their own way, but Elvy is doing both in a very pleasant way. We prefer the traditional way of bringing the heat to your body instead of making it a show. Looking forward to our next visit. Greetje and André

After years of visiting this wellness, I made a booking for the hotel for Jan 1st to 2nd to start the year in full relax mode. It was a disappointment at best. First impressions are everlasting impressions in any business. Especially in the hospitality business. When anyone walks through the doors of a hotel, those first 2 minutes determines the entire perspective on their stay. My initial experience walking into this place unfortunately set a nasty outlook. We showed up an hour earlier then our booking foreseed, and thus, basically got told to "take a hike". Allow me to elaborate… During the booking, I was asked to put an “estimated time of arrival”, however, as an internationally travelling guest, it is obviously impossible to input an exact time of arrival. Little did we know that this was going to be such an issue. We got told that, because I had input 12:00 in the system as my ESTIMATED arrival time, we were not allowed to check in or access the spa. We were even told that the wellness spa was closed, and would only open at 12:00 since it was Jan 1st (Regardless if we paid 2 full days of access). I couldn't help but wonder, if this is the case, why even offer 2 days of access for those specific days? It’s basically selling something that will never be delivered… in my business that’s called theft. Now, when I asked what could be done to accommodate us, they told us basically to take a hike.... Yep, "Ga wandelen" is what she said, to be exact. As pissed off as I was, I couldn't help but notice loads of people inside, some getting stuff out of rooms, going to drop stuff in their cars, and going to the wellness.... yet, for us, nothing could be done to accommodate us! Nothing at all..... so, 340 € for a one-night stay just can't seem to offer any flexibility in this hotel. Not even access to sit at a restaurant, nothing, nada, ziltch! So we went for amazing jetlagged hike across the village and came back an hour later! By the time we returned, there was a huge line up at the check-in desk. We waited in line. The gentleman at the check-in apologized and offered us a complimentary bottle of wine in remediation for the inconveniences caused earlier. He also told us that we could enter the first room that had been cleaned, which was immediately available. He escorted us to our room and offered some information about the hotel facilities. I got the impression that this young staff member understood what happened, and really wanted to make our stay enjoyable - (our complimentary to him, good hospitality!!) The hotel was modern and well kept, some renovations and upgrades had been made. Our room was clean and accommodating, good size and well furnished. Coffee in the room was great! The bathroom had a full-size bath and was very functional. However, very little soap was available. Thankfully, previous experiences dictate me to bring my own. We started our experience at the wellness spa – I will review the spa separately.

Very disappointing wellness day at Thermae 2000. Way too busy so you can hardly use the facilities and facilities such as the Turkish steam bath are out of order. Although a bathrobe is mandatory, people walk around without a bathrobe, with their own food and drinks and smoking is practiced in many places. No one is addressed by the staff. The costs of a day of Wellness at Thermae2000 are disproportionate to the quality and facilities.Certainly not with 9 euros parking costs. My complaint about said matters is treated as if this is normal.

I was extremely satisfied by my stay at Thermae 2000. Located on a mountain in Valkenburg, the panoramic views and the natural beauty of the surroundings give a great sense of serenity. The hotel is very comfortable. Each room, fully equipped and well maintained, has a little terrasse with a peaceful view on the forest. Built as a pyramid, it is the only hotel I know that has a little funicular instead of a lift to go from one floor to another. The staff in general, and especially in the hotel and the various restaurants, are always smiling, polite and seem to care and be happy to work in this place. They will make you feel welcome and comfortable, and attend to your every request with a smile. The spa facilities are very extensive, super clean and well maintained, and you can choose from a variety of options to suit your mood and needs. There are pools inside and outside and a very large choice of saunas, steam baths and water treatments as well as lots of space outside to relax and cool down. Throughout the day, free group activities are proposed. The spa treatments are very professional and enjoyable. The therapists are skilled and pleasant. All the rooms are clean, well maintained and provide the perfect atmosphere to relax and feel pampered. I tried the gastronomic restaurant for dinner (« Pure”) and it was perfect. The Indian lady Executive Chef has a very inventive, superbly presented, sophisticated and tasty cuisine. It is a bit expensive but worth every penny. The dishes are creative, fresh and flavourful, and the service is impeccable and reasonably quick – although the restaurant was full on that night. (It is advisable to book in advance) Overall experience: Perfect for a special occasion. I believe, it is one of the best spa resorts in the Netherlands and among the best in Europe. I personally truly unwinded and enjoyed every minute of my stay.

We had the most amazing stay and went home feeling totally relaxed from our hectic schedules, everyone was super accommodating. Julia Q gave me a facial massage which was out of this world, great housekeeping, Ingrid (waitress) was adorable and had a lovely aura about her, also a waiter (with glasses, I can't recall his name) was incredibly accommodating. The food at Pure was out of this world! Wow! The facilities are fantastic. The no phone policy is amazing and nice to sit on the terrace. I've already booked another stay in June for my Mum's birthday. I will definitely be recommending this place and look forward to coming back.

We were pleasantly surprised. Had a great weekend and enjoyed the baths, saunas, steam baths and good food. Everything looked neatly taken care of. All very clean. Friendly people . The hotel room was really nice and big. Enjoy breakfast in your bathrobe. Really relaxed. Breakfast was extensive and delicious. The system with the wristbands is nice. You don't have to wait for your bill in the restaurants, so you can quickly get back into the water.

Well-maintained hotel. We were here for the touring version of the Amstel Gold Race. The hotel is very well located for that. Rooms, hotel and breakfast are well cared for and maintained. Staff is friendly and helpful. It was possible for us to use the changing room and lockers after returning (even after check-out). That is an extra plus for us.

Had a wonderful stay. We received an upgrade for the room. This room had a wonderful infrared chair. Furthermore, it was clean and tidy. The breakfast was generous. We also enjoyed the infusions in the panoramic sauna and the singing bowls session. Lunch was fine. Dinner was simple and nothing really special. Staff were extremely friendly and hospitable. It's great that no phones are allowed anywhere and there are very few clocks, so you can enjoy it to the fullest, and you have no idea of ​​the time at all.

My partner and I really enjoyed our stay. The spa is very large, very clean and you don't go around in circles. The hotel is also excellent and the room was perfect. I highly recommend this establishment.

Offer a summer offer, where you get an amount until the last minute. When you want to pay, the amount suddenly increases twice! Completely deceptive. And protect themselves with a 'starting from' price, but it remains the same until you reach your online payment environment, then the price suddenly changes. so if you don't pay attention, you've lost your money. (same principle as going to the supermarket with the self-scan, seeing that you have to pay 50 euros and once during the checkout 100 is debited) they have lost me as a customer with this.