Reviews of Sercotel Valladolid

We had good expectations of this hotel but unfortunetly the situation started with Trip.com not giving them the information that we were traveling with a child so there was no bed prepared, the other staff entered the room to place the things for the dogs that were not prepared while my husband was on the bathroom without waiting for him to open the door. The bed for our son was done after a few requests and by the nice lady from the reception. We entered and we saw a dusty and dirty room, starting from the tub with hairs ending in the shower smelling moldy, I had to clean it myself because after a 10h drive the only thing we wanted to do was shower and sleep. Only good things that are good is the staff from the reception that tried their best and the staff from the restaurante, the breakfast was also good.

Very welcoming staff, bedroom was clean and sofa bed was prepared for my son to sleep in. Good location with easy access by car and parking was available.

Everything was great, very good service and the hotel was in very good condition, clean and tidy.

The price-quality ratio is very good. We'll come back if we return to Valladolid. They gave us connecting rooms, so it's a good idea to travel with children.

An excellent hotel with a great breakfast. On-site vehicle parking and friendly staff

Terrible!!! My reservation says bed plus sofa bed, and nothing long and long at reception to leave us 3 people in a single bed... The room cards were blocked!!! In short, everything is terrible.

Top quality price

Nothing to point out

Muy amables con el servicio, habitaciones limpias y de acuerdo a la foto

En general, muy buen Hotel. Buena ubicación para pasear por los alrededores y un buen desayuno. Otro punto importante es que acepten mascotas.

Muy bien hotel,y buena atencion

Buena relacion calidad precio, todo correcto