The Cumberland Hotel by Neu Collective

The layout of the Deluxe suits is very satisfactory. The entrance is a tea room on the upper level, which is connected to the large terrace, and there is a bed and a separate sofa suite downstairs. There is a cloakroom and a large dressing table in front of the bathroom. The bathroom is also very spacious, and the large bathtub and sink are very convenient! The above are bonus items, let’s talk about speechless questions! On the second night of check-in, after turning on the air conditioner for 20 minutes, the room turned into a barbecue room! ! ! The kitchen fume is too heavy to stay on! In Malta in August, if you don’t turn on the air conditioner, you will die of heat. If you open the door to ventilate, you will be disturbed by the bells of the church next door and the crowd downstairs! I called the front desk to complain. At first, I only gave the fragrance. Then maybe the manager himself felt that he couldn't sleep. He gave a very small underground room without windows for one night, and then promised to deal with it the next day. Well, as a result, the next day, it was still the same, and there was another bad smell on the washed hair! Broken heart. The manager on duty did the same, and gave another small room to sleep in... His attitude was very sincere, but he couldn't stop spending thousands of dollars, sleeping in a room of several hundred yuan for most of the time, and his body was full of stinky stomachs. ! A good holiday has turned into a big night to escape the fumes! When I checked out, I asked for a refund of the price difference. The manager asked me to send an email to explain, but the email was ignored! ! I didn't want to write complaints, but I was very angry if I didn't reply to the complaint! !