Reviews of Quality Inn & Suites Downtown Vancouver
Quality Inn & Suites Downtown Vancouver
1221 Granville St, Vancouver, British Columbia, V6Z 1M6, CanadaSee Hotel Details
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1 night
Guest Reviews
8.6/10
Very Good
44 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities8.2
Service8.7
Cleanliness9.0
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All reviews(44)
Positive reviews(38)
Reviews with photos/video(6)
Friendly staff(11)
Great location(10)
Clean and tidy(8)
Negative reviews(6)
InvisibleStriker
Run Of House
Stay Date Apr 2025
Other
13 Reviews
10.0/10
Outstanding
Posted on May 25, 2025
A convenient place for going to anywhere in Vancouver!!!!!
Guest User
Queen Suite With Sofa Bed-Non-Smoking
Stay Date May 2025
Couples
2 Reviews
7.0/10
Posted on Jun 9, 2025
The room we were in backed onto the nightclub located beside the hotel. Friday night I was able to sleep with earplugs and block most of the bass out but Saturday night was louder both the music and dj. Sadly the bed was extremely uncomfortable, I had a spring in my hip and it was concave in the center. Our daughters tried to stay overnight on the pull out sofa and the mattress on it was next level awful!! The restaurant Morriseys next door has an amazing new chef and their fish & chips was amazing!! You get a 25% discount at the restaurant with your stay at the hotel. Overall the hotel was mostly clean, and the staff were friendly and polite.
Guest User
Run Of House
Stay Date Apr 2025
Family
8 Reviews
9.0/10
Great
Posted on May 27, 2025
* The fragrance used in the lobby and hallway is not very pleasant.
* We like the self-served coffee machine at the lobby.
* We had difficulty searching for the carpark lot next to the hotel but we managed to get it sorted out using the internet call option in Trip.com apps plus the help by the hotel front desk stuff.
Guest User
Two Double Room
Stay Date Sep 2024
Family
1 Reviews
7.5/10
Posted on Nov 12, 2024
The front desk clerk was able to upgrade our room with a sofa (suite) since we are 3 adults and 1 kid, the published room here in the app was “Double Queen Size Bed” only to find out that its not a double (2 beds in total) but its only 1 bed and a double size only.
Response from Property: Dear Guest,Please accept our sincere apologies for we couldn't free upgrade you.However, we are always providing free upgrades if we have availability.Looking forward to accommodate you better next time.Regards,JL
Guest User
Run Of House
Stay Date Mar 2025
Family
1 Reviews
3.5/10
Posted on Apr 10, 2025
The hotel itself is good, but the smell in the hallways was unpleasant. Also, they did not mention during booking that parking would cost extra — this was only brought up upon arrival, which was disappointing.
Zahoor
Run Of House
Stay Date Dec 2024
Solo travelers
20 Reviews
10.0/10
Outstanding
Posted on Jan 20, 2025
Great location, helpful staff.
Guest User
Two Double Room
Stay Date May 2025
Couples
1 Reviews
9.0/10
Great
Posted on Jun 13, 2025
It was good…but a bit noisy and there were a few homeless people.
Guest User
Two Double Room
Stay Date Dec 2024
Business travelers
1 Reviews
9.0/10
Great
Posted on Jan 27, 2025
Great service and they clean the room everyday and very helpful staff. Great location and parking availability is amazing
Guest User
Run Of House
Stay Date Dec 2024
Travel with friends
1 Reviews
6.0/10
Posted on Jan 20, 2025
**Disclaimer**
This hotel should have a disclaimer- DO NOT BOOK here if you’re not a person who wants to stay up till 4AM at night.
Please do not underestimate how loud the music will be from the night club.
(General staff are very kind (they’re put into an awkward situation by the owners and night club ) and facilities are clean)
Guest User
Two Double Room
Stay Date Nov 2024
Family
2 Reviews
6.0/10
Posted on Feb 4, 2025
We booked two double rooms for our trip in Vancouver. The location is good but the rooms have an awful smell because of the old carpets. They are obviously not maintained very well. The lobby and the hallway are clean. Guests must bring extra sleepers for bathroom use.
Anonymous User
King Room
Stay Date May 2024
Solo travelers
4 Reviews
4.5/10
Posted on Jun 15, 2024
Only fixed shower head is provided with low water pressure, no sound proof and I found a big ant in the bed.
Following items are not provided: body liquid soap, toothpaste, toothbrush, slippers, movable shower head, universal/usb electric ports
Response from Property: Dear Guest, Thank you for sharing your thoughts. We're genuinely sorry to hear that your stay did not meet your expectations. We feel bad that this was not mentioned to our staff, especially because we provide most of the items mentioned upon request. Please know that your feedback is invaluable and will be used to address these issues with our team. Thank you for bringing this to our attention. We hope you will give us another chance to provide a better stay in the future. MC
Guest User
Queen Room
Stay Date Aug 2024
Travel with friends
3 Reviews
5.5/10
Posted on Sep 24, 2024
The room was very small. It has an old smell. Bathroom has no exhaust. The carpet looks old and dirty. I should have stayed in a better, newer hotels for the money I paid for my stay in this hotel.
Response from Property: Hello,Thank you for taking the time to complete valuable review for us.We have an old building, but we strive to maintain high standards of cleanliness and always following the company standards.We hope for an opportunity to properly host you in the future.Regards,JL
trivino
Two Double Room
Stay Date Nov 2024
Family
7 Reviews
9.0/10
Great
Posted on Dec 31, 2024
Good location. Everything else are all walkable.
Highly recommended