Reviews of LARNG YAY  Riverview Resort Hotel

Response from Property: 看來客人的評價整體非常正面，尤其是對房間空間、通風涼爽度以及接送服務非常認可！針對客人提出的增加冰箱和晾衣架的建議，在回覆時我們要表現出高度的重視，這不僅能讓這位客人感到被尊重，也能讓其他潛在客人看到酒店是在不斷進步的。以下是為你準備的回覆草稿：酒店回覆建議尊敬的賓客：非常感謝您在我們酒店度過了三晚的美好時光，並分享瞭如此細緻的入住體驗！得知您對寬敞涼爽的房間以及我們的免費接送服務感到滿意，全隊上下都感到非常鼓舞。為了解決地理位置稍偏的問題，我們一直致力於提供準時、便捷的城市及火車站接送，確保您的出行無憂。同時，非常感謝您提出的寶貴建議：關於冰箱與晾衣架： 您的建議非常中肯！我們已經將其記錄在案，並提交給管理層討論。在接下來的設施升級計劃中，我們會優先考慮增設這些設備，以提升大家長住的便利性。能夠為您服務是我們的榮幸。如果您下次再回到這裏，歡迎提前聯繫我們，期待為您展示我們的進步！祝您生活愉快，旅途平安！

Response from Property: Providing excellent environment and service is our duty. We are delighted that the scenery here brought you joy, and we look forward to seeing you again. We will certainly stay true to our original aspirations!

Response from Property: Thank you for choosing to stay at our hotel. We wish you good luck on your next trip 🥰🥰

Response from Property: Dear customer, your review truly touched me! Seeing you back every time is like seeing an old friend. I'm so glad you still love the subtle fragrance in the room; it's a comfort we specially prepared for you. The sunshine of Vang Vieng and the beautiful scenery of the Nam Song River remain, and we will continue to cherish this garden and pool, perfecting every detail. I'm flattered and humbled, but making you feel comfortable is my greatest achievement. Remember to let me know next time you're coming back; we're looking forward to seeing you home!

Response from Property: Thank for choosing stay our hotel and left us feedback, hope you like our Vang Vieng city and will have the chance to come back again 🥰🥰

Response from Property: "Thank you so much for your recognition! It's our honor to provide you with a little 'warmth of home' in a foreign land. The Lao lad who speaks four languages ​​will surely be even more motivated after hearing your praise! Buying medicine late at night is what we should do; helping each other is the most important thing when you're abroad. We wish you all the best on your journey ahead, and Langyue Hotel will always be your home in Vang Vieng!"

Response from Property: 看到您的“哇哇哇”，我們整個團隊都被您的快樂感染了！非常感謝您對朗悦酒店服務的認可。萬榮的火車站離市區有些距離，我們的接送服務就是為了讓大家落地就能感受到輕鬆。聽到您説還會再來，這就是對我們最大的鼓勵！我們會一直保持這份熱忱，在萬榮為您守好這個“家”，期待您的歸期！

Response from Property: "Thank you so much for your kind review! We were delighted to provide you with pick-up and drop-off services and currency exchange, making your trip to Vang Vieng even smoother. Watching the hot air balloons from your room is truly a highlight of our hotel, and we're so glad you enjoyed the view. We look forward to seeing you again in Dali or Vang Vieng. Have a wonderful trip!"

Response from Property: “Dear Guest, thank you so much for choosing Langyue Vang Vieng Hotel and sharing your experience! We are honored to see your satisfaction with our room cleanliness, pool maintenance, and villa environment. To make your stay in Vang Vieng even more enjoyable, we have arranged complimentary shuttle service between the airport/train station and town center, which we are delighted to provide. We will continue to uphold this commitment and safeguard this peaceful and beautiful place. We look forward to your next visit to Vang Vieng and wish you a pleasant journey!”

Response from Property: Thank you for choosing to stay at our hotel. We wish you good luck on your next trip 🥰🥰

Response from Property: 感謝您選擇入住我們酒店並留下寶貴的反饋。未能給您的萬榮之行留下美好回憶，我們感到非常遺憾和抱歉。1.關於地理位置： 酒店距離鎮中心約1公里（步行約10-15分鐘），在南松河畔，我們初衷是希望為客人提供一個遠離喧囂、靜謐的休息環境。如果您之再次光臨，酒店有專門的車接送服務，您到城區，我們都非常樂意為您效勞，2.關於衞生問題： 您提到的房間煙味、我們酒店房間禁止吸煙，可能是前天旅行團有人在房間裏抽煙，非常抱歉讓您有了‘被迫吸二手煙’的糟糕體驗。萬榮的自然空氣本應是我們的招牌，卻因為我們的疏忽讓您聞到了煙味，我們感到非常慚愧。如果我們當時知曉，一定會立刻為您更換房間並進行空氣處理。 我們已對保潔團隊進行了專項培訓，確保在通風和異味檢查上不再掉以輕心。3.冷水中斷問題：因為那天您入住的時間很不巧是我們進行給排水系統保養。我們會在保養階段加強和客人的溝通。4.關於飲用水問題：餐廳就在大廳一牆之隔，大廳裏配有飲水機，而且餐廳配有，果汁，咖啡，肉湯等多種為您選擇，如果您需要包裝飲用水，可以叫服務生給您拿水，衹要您一句話，我們立馬執行。5.關於早餐： 您入住的那天，中國人入住率高，我們會根據國際來分配早餐的規格，我們酒店每間房約4美金標準，在平台上已經標出，若您有特殊要求，可以在第二天用餐之前可以和前台溝通，我們已將您的意見反饋給廚師團隊，正在積極調整菜單，增加更符合大眾口味的餐食選擇。萬榮的山水很美，沒能讓您在酒店也感受到同樣的美好，我們深感自責。誠摯希望您能給我們一個改進的機會，若您計劃再次到訪，攜程上預訂之後，請直接聯繫我們，我們將為您申請特別優惠並安排更理想的房間。祝您旅途愉快，生活順心。

Response from Property: Dear Guest, thank you so much for choosing Langyue Hotel and sharing such a detailed review! We are honored to see your satisfaction with the hotel's environment, cleanliness, and our Chinese-speaking service. In a foreign land, we are always committed to eliminating language barriers and providing you with a home-like, barrier-free communication environment. The driver service and Chinese breakfast you mentioned are also features we have focused on developing. We hope that every Chinese compatriot visiting Laos not only enjoys stunning scenery but also finds peace of mind, delicious food, and convenient transportation. Your affirmation is the greatest encouragement to our drivers and chefs! The beauty of Laos extends far beyond this; we look forward to your next visit and will provide you with an even better travel experience. Wishing you a pleasant stay and all the best!

Response from Property: Thank you so much russian girl love you, We have a few guests from the website most of the guests come from tour companies who provide services and assistance from tour guides. therefore we great take care of our guest at all time, Thank for choosing stay our hotel hope you like our Vangvieng city and will have the chance to come back agian Good luck on your trip.

Response from Property: Thank you very much Indonesian girl love you. When you stay at our hotel, it is a very happy time for us. The customer is friendly, polite and lovely. The guest said thank you almost all the time. I admit that it is a very happy time for me. It is a great respect and honor for us. Thank you for choosing to stay at our hotel. Hope you like our city of Vang Vieng and will have a chance to come back again. Good luck on your trip thanks.