I stayed in this hotel for three nights with my parents which was the biggest mistake to select this hotel. a. Room - We booked Tiple Deluxe room through *********** and the room was not provided as promised. The room is triple bed but not deluxe. Do not get deceived by the pictures posted by the hotel ***agement on any travel websites. They took the payment prior to checkin, and unfortunately we could not move out as we made the full payment. Also, the room was not cleaned and the Duvet and Beds where full of stains which we complained multiple times and got changed only the next day. b. Trip Assistance - Please NEVER EVER chose this option as they influence you to take the package. We paid rs9200 for 2 days trip but there was lot of pressure from the hotel ***agement to finish it in 1.5 day (before 1PM) and the Trip Advisor (Mr. Amit) is very tricky with his words, so please be conscious in dealing with him. Also, the payment for trip is not worthy we realised everything is very close by and they portrayed initally it is very far from the hotel. The ***gement also pressures to have the North Indian Meal in their hotel, which is very much unacceptable and they chosing our preferences of our meals. I would suggest SOUTH INDIANS DO NOT PREFER THIS HOTEL. c. Hotel/ Restaurant - The dinner and breakfast is buffet. And the service provider asks you with multiple questions if you take more items, and the taste is very average and not freshly cooked. Personally, I felt the hotel ***agement treats south Indians differently compared to the locals. PLEASE DO NOT PREFER THIS HOTEL IF YOU WANT A PEACEFUL AND PLEASANT STAY IN KASI/ VARANASI. The ***agement is full of deceiving and terrible behaviour