Ramada Plaza by Wyndham JHV Varanasi

We had to get taxi to get to central Ghat, but nice and quiet place.

My recent stay at Ramada Plaza by Wyndham JHV Varanasi was quite disappointing, especially considering the brand standards one expects. The reception and housekeeping services were not up to standard. On multiple occasions we requested room cleaning, but the response was very poor. When the room was finally cleaned, the housekeeping staff member appeared unkempt and had a strong unpleasant odor, which made the experience uncomfortable. After cleaning, he repeatedly asked for tips, which felt inappropriate for a hotel of this category. Basic room amenities were also not maintained. Face towels were provided only on the first day, and for the next three days they were never replaced despite requests. Items such as tea bags, milk sachets, soap, and shampoo were not replenished once they were finished. Eventually, we had to buy bathing soap from a nearby supermarket, which should never be necessary when staying in an international hotel brand. Additionally, the restaurant food prices were quite high compared to the quality and standard of the food served, which was disappointing. Overall, the stay did not meet the expectations associated with the Ramada brand, and I hope the management takes these issues seriously and improves their service standards.

The Ramada is well positioned in Varanasi, the services and amenities is pretty good, the buffet for breakfast, lunch and dinner is good. Wi-fi signal on the rooms should be improved. Recommended.

We visited from Fiji 🇫🇯. It's a great place, spacious room and very clean. It's almost 5-6km from the Ganga Ghaat so you have to take an auto to reach the temples or the river area. Don't take Uber as roads are mostly closed for big cars during peak hours. Bikes and auto are good. Hotel is next to JHV mall if you prefer some quick shopping within 100m walking distance from hotel

false advertisement from this hotel about being a five star or even a four star facility. I checked in with my two elderly parents 88 years old, who noticed that every time the flush was used there was water digging from behind the toilet. At 2 AM I rushed to my mother, was about to slip on the floor due to water accumulating on the floor. I mopped the floor personally and initiated a request for repair with the front desk. A gentleman showed up at 3 AM and said he’s taken care of it . Water accumulated by 5 AM. After repeat calls to the management we were given a new room by 11 AM next morning when we walked into the new room be found the shower faucet laying on the floor. The facilities are terrible. And the management even more so. Other than mumbling, I am sorry the management had nothing to offer or say. This hotel does not deserve to charge the amount of money that they are and get away with this poor quality service. The management kept lying and hiding behind each other as to who the real accountable person is.