Guest User
July 23, 2023
Convenient location close to main square & ferries port. Broken shower head and water temperature flactuating up and down, making shower uncomfortable. Owner knew both of the above weeks ahead, but did not fix. Not very clean bathroom. Needs upgrading. No mirror in the rooms. No curtain on the lake view bedroom window. Sun enters early in the morning and in summer the window becomes very hot. Sun goes directly on the bed and it is not comfortable. Loud noice from cars is coming from the street window, which is a very old window and therefore not soundproof. Very expensive 2 bedroom flat for what it offers. Luggage storage was at a fee. In other prime/central locations in Como city and Bellagio, which are more luxurious and popular destinations, we paid less money for each night during the same week at 4* hotels, had brand new rooms & bathrooms, a lot of facilities, 24hr reception, bicycles & luxury toiletries & daily water bottles for free, breakfast and other in-room services vs Varennahouse flat.Must mention that Varenna house has only 1 bathroom in each flat. In their ads they mention a luxury 2 vedroom flat with 2 bathrooms, but only 1 bathroomexists.