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Explore Guest Reviews of Hotels in Vaughan

Holiday Inn Express & Suites Vaughan-Southwest
4.2/5104 Reviews
I am a IGH reward member and this is by far the worst hotel experience I have ever had. When we arrived late to hotel with 2 young children waiting to go straight to bed, we go up to our room to find that we only had 1 bed for 4 PEOPLE! Our reservation was booked for 2 beds and they did not even bother to tell us at the front desk when we checked in. Also, we had 0 towels in our room, not even wash clothes, so when we called to ask for more we were given 2 floor mat towels....for 4 of us. There were no no towels in the pool area either. At 1230 AM the people in the room right next to us decided to have a very LOUD party, we called security several times but they were not doing much about it until we begged them to knock louder and do something. I told all of my concerns to the girl at the front desk when I was checking out and she did not seem shocked at any of this. So I dont know if this is just a regular thing for them or what. She told me I can call the manager on Monday.
Avid Hotel Toronto - Vaughan Southwest
4.4/5103 Reviews
I chose this hotel since the price was very competitive for the area, especially compared to hotels in Toronto. It is a new hotel and check-in and check-out were both very good. Breakfast was pretty good with a variety of options to choose from. The bed was comfortable and the room contained everything I needed. The hotel is located immediately adjacent to Highway 7 which is a busy highway. I learned upon checkout that rooms with a King sized bed face the highway and rooms with 2 Queen beds are at the back of the building and have less road noise. The hotel is ordering some white noise machines to see if they will reduce the road noise in the rooms facing the highway. I was really impressed by the commitment to improve their service to people staying at the hotel. I will definitely be back if I am staying in the area and will request a room at the back of the hotel.
Novotel Toronto Vaughan Centre
4.2/5108 Reviews
This hotel is a joke. We booked 3 rooms for a family wedding , and one of the room was supposed to be for 3 nights and the other 2 were for 2 nights. On the 3rd day, we received a call asking us why our luggage were still in the room that we booked the additional night for. We rush back and spent more than hour explaining the situation. We even showed them our room reservation. They told us we checked out of all our rooms and we need to pay about $60 more of our initial rates if we want to stay ab additional night. We asked about not wanting the room and check out since at this point I was too pissed off to even want to stay there but they said since we have our luggage in our room , we need to pay $60 to recover the luggage. We explained to them that we never checked out of the room , and we were at lunch so we couldn't have check out of the room. After careful looking at the hotel bill, I noticed one of the room number was incorrect. So what happened was when we check in, one of the room wasn't ready, so when we came back to pick up the 3rd room, they give us someone else room and they give our room to someone else. The person have a name similar to me, so they didn't check ID and gave our room which was for 3 nights to them and when we came to get our 3rd room we gotten his room which was paid from 2 nights. This is also a security issue, anyone could easily gotten access to our room since they don't thoroughly check id. Even after they realized this, they wanted us to pay $30 more even though it was their mistake. The Manager Ali? told us it's only $30, what does $30 mean to you?? They messed up and still want us to pay additional for their mistakes. I guess he eventually he gave in and give us our room at our rate. This ruin our whole day in Toronto.
Homewood Suites by Hilton Toronto Vaughan
4.1/599 Reviews
Very nice, very quiet, can be extra bed, soundproofing is also very good, hot water is very fast, breakfast is good, lunch is ordered in the restaurant. There is a lively atmosphere next to it, suitable for business travelers. Bus and subway are very convenient, right next to the hotel, the hotel has its own parking lot
Aloft Vaughan Mills
4.1/5107 Reviews
This is a perfect affordable comfortable hotel. We couldn’t have been more pleased with our choice. We travelled with two adult children and their families. We checked in first and mentioned that family members would be joining us. The service rep took the time to put all of us on the same floor. I had signed up for text notification of when our room would be ready for check in and at 3:01 pm I got a text. One minute after check in starts! The staff were all knowledgeable and friendly. Check in was quick. The common areas are comfortable without feeling stuffy. Yet they still feel cool! Our second night the family hung out and ordered pizza brought into the common lounge area and we had drinks from the bar and played pool. From grandkids to grandparents, everyone seemed comfortable in the space. The lobby coffee was great, as was the coffee in the room. We didn’t have breakfast but it’s available. The store/breakfast bar is convenient and feels like a marketplace vs a corner store. We didn’t use the gym but the grandkids did go swimming. The pool chairs were comfortable to watch them. The pool was really warm and they could have played forever The rooms were clean and the bed and bedding were nice and cool crisp and comfy. The bathroom had lots of storage and enough counter space. There was a mini fridge too and ironing board. I can’t think of anything else we could have needed. The hotel is conveniently located…. Walk across the parking lot to the huge mall and food choices there. Or convenient quick drive to lots of restaurants. We went to Canadas Wonderland from here and it was just a couple of minutes drive. I couldn’t have been more pleased that we picked this hotel for our mini family vacation
Element Vaughan Southwest
4.4/5104 Reviews
I stayed one night at the Element Vaughan SW and was quite impressed: Checking In/Out: Checking in only took a couple of minutes at most and the story was the same for checking out too. Staff was very friendly as well. The Room: I booked an Executive Suite (Room 522) and it was quite spacious and very clean when I got in. This suite had many things that other rooms do not (decent sized kitchen, a toaster, full size fridge, a second TV, sofa bed to name a few). Surrounding Area: Lots of food options within walking distance so you dont need to pay all those delivery fees associated with food delivery apps. McDonalds, Subway, Quesada, The Keg, Swiss Chalet, etc, etc are all a stones throw away. As well, the LCBO and Walmart are a short 2-3 minute drive away. The surrounding area is very safe. Breakfast: The breakfast rules for most hotels have changed post COVID. At Element you pick what you want and the staff put it in a bag for you and you eat in your room. Breakfast had a diverse selection, which was good. Overall, this was a good place to stay and I wouldnt mind a return trip.

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