Playacálida

Paola was an absolute dream she was so incredibly lovely! Had some problems at check in and she was so helpful and understanding. Great property and food.

Will definately come back again Excellent customer service Good food Good quality hotel beds. Children loved playing football by the beach There is a tennis cot, golf , swimming pools ( closed due to season) Spa facility with free gym access, however you pay for indoor swimming, jacuzzi and sauna (€40 per two adults ) A shop nearby for snacks if u need any otherwise plenty at the hotel . Reception staff - special mention to Eva who provided us with excellent service from the day we arrived Will definitely come nack

Although my daughter who lives in the area has had some good experiences over the years, and recommended many friends and family who have stayed, the good experience has been spoilt by a staff member being verbally aggressive to my 14 year old granddaughter and her friend. They were distraught. This has upset my family and we have decided to cancel our reservation.

I've given a 4 purely because of location - the hotel is a 5 for me it's stunning. I booked before reading the previous reviews and I was a bit alarmed when I did! There was no need to worry though as I found the staff and the predominantly Spanish guests to be really friendly towards a solo English older female tourist. The room (and I only had the standard room) was immaculate with balcony, views over the hillside dotted with villas and a side view of the beach. It had 2 very large king-size beds, a bath, a walk in shower, large wardrobe and a fridge with complimentary bottles of water. There are several pools - one that is tastefully designed like a river (with slides, jacuzzis etc) an indoor pool and a large fresh water infinity pool overlooking the sea. There is also a gym and a spa (which you pay extra for). There are several restaurants and bars and the food I found to be really good - it's all made freshly (omelettes, eggs, meat and fish cooked in front of you and plenty of fresh local produce) and there's lots of variety - you won't get the typical English "fry up" and "chips with everything! but there's plenty to suit all tastes. Also nice touches to cater for those with allergies etc. There's tapas, snacks and cakes and meals served at different venues throughout the day so you won't go hungry! If you tend to stay in resort you will find lots to keep you occupied (all ages), there's also a kids club and a theatre hosting shows every evening. I like to tour around and see places, but without a car it is hard work here. There is local bus service into Almunecar and you can get busses to other places from there, but it's not easy to tie them in with the local bus service. Also I'm quite fit, but the hotel might not suit those less mobile that want to get out and about as everything outside (including the beach) is either up or down a steep hill. There are no local tour companies offering trips to other places. If you like touring around this hotel isn't ideal but if you want an all encompassing resort holiday it is lovely (and friendly). I would like to give special mentions to Pablo (at the infinity pool bar) who helped me to decipher the busses (where I could and couldn't get to) and also to Gloria and Anna who work so hard but always have a smile for everyone. Top tip: learn a few words of Spanish as a please and thank you go a long way here.

I wish I had delved deeper into the reviews before booking this hotel. The hotel itself is beautiful with the infinity pool and hot tubs but apart from that I don’t have many positive things to say. The first day we went to the pool my son had a small ball, he was told no balls allowed, this is the main reason a child stays entertained on holiday a basic ball. The rules are also dont jump in and don’t swim under water? So basically kids - no fun aloud. The lazy river pool and water slides are in the middle of the hotel amongst trees and bushes so these pools are constantly freezing in the shade. The buffet area is dirty i picked up various cutlery that had stale food stuck to it and for some bizarre reason not everything has a sign above it to tell you what it is very risky for someone who has any food allergies, the staff can’t keep on top of keeping the buffet topped up you have a chef trying to make fried eggs in one pan, omelettes in another then warming up some pancakes. I wouldn’t touch the meat it’s all pink. The all inclusive is different rules depend on which part of the hotel you go to, the infinity pool bar includes everything, if you go to the indoor cafe you have to pay for the same thing even though we booked all inclusive. In the indoor cafe I asked if my son could have a straw for his drink and she said no straws are for cocktails only - how pathetic. The beach nearby isn’t a beach it’s all stones no sand but there are some nice places to eat, we had to go out and pay to eat as we couldn’t face the buffet 3 times a day. I visited in April so dread to think what state the hotel is in when it comes to summer.

It was fabulous The swimming pool is amazing. The rooms were clean and the beds were so comfortable. We had a garden which we loved. We will be back for our 3rd visit The spa is a must the girls are super friendly and it's one of the best spa I have ever been

Everything was perfect Definitely 5 stars facility Big room eith nice view Comfortable bed Nice food and drinks Lot of activities ..................................................................... Definitely we will come back Top top top top

Very underrated I think, what a beautiful place and well maintained kept within it's authenticity. Food and drinks were lovely. Me and my partner both agreed it was well worth the upgrade for sea views from room which I will upload a photo off, we paid 13 euro a night and honestly the views were amazing.. I ve seen posts saying you have to pay for WiFi in rooms but we did not. Honestly would come back again might even bring the kids this time