The one thing positive was the cleaning lady. She was amazing and the room was very well clean. Anything was done to hell. I was a Gold VIP customer and the hotel, even though they had rooms available to upgrade, they did not. I only booked the hotel because they advertised VIP access, which in reality, according to their front desk, “they don’t offer it.” I felt a bit betrayed.
That was strike one. Next, they didn’t have any even a lobby, bar or coffee machine on the room. Even for a drink you had to pay $10 Euros. I don’t recommend this hotel at all. They promise what they don’t offer. And you can do a lot better for your money in Venice. Do yourself a favor, book a real hotel, because this felt like a room front a house. Nice in pictures, not but a hotel at all!