Reviews of NH Venezia Santa Lucia

Location near Railway Station is excellent. But amenities inside room are a bit old. Shower area without door makes water leak out of it, causing slippery and wet floor. Wall between room is thin such that I can hear other room people talking. One good thing is on the breakfast which provides a variety of food.. that said, the scramble egg is a bit hard.

The hotel is located extremely near to Venice Centrale station and the ferry stops. There a lot of breakfast around so no need to get the hotel breakfast. It is wise to book hotel next to the train station as the Venice pavement is uneven. Quite hard for you to drag your luggage or even take the river boat when is fully crowded.

The room felt quite small for the price, and the amenities were underwhelming. However, the two large, fully openable windows were a nice touch. There was no complimentary drinking water, which I believe is essential, and the TV wasn’t working. I didn’t reach out to the staff since I didn’t have the time. That said, the hotel is in a fantastic location and maintains a clean environment despite being in an older building. I’ve stayed at NH Collection hotels, including their 5-star properties, and they always seem to fall just short of being great. There’s definitely room for improvement. Lastly, I witnessed a customer requesting wine glasses from reception, only to be denied because the wine was purchased elsewhere—I found this to be poor service.

Hotel was just okay. It had a smell, but overall the staff was friendly and bed was comfortable.

Central location. Our rooms were upgraded. Delicious breakfast. One drawback is small lift.

Hotel was just next to the railway station which is very convenient for travelers who have heavy luggages. There is no need to climb the bridge with the luggages also. But there is no slipper or kettle in the room. The room can hear noises from the pavement and restaurants next to the hotel

It’s ok however it is old furniture

Clean and well-equipped hotel, wonderful location. Great staff

Nice hotel with good location

Really convenient location if you need to hop on and off a train. Friendly staff and nice continental breakfast.

Not the NH Collection 4 stars category. Room heater is so warm that you have to open the window. Most hotels are centrally controlled, but to hav the room registered 27oC is ridiculous. The staff say nothing can be done, except to turn it off. Room desperately need renovation. Compared to NH Milan Touring, NH Venice is 1 star.

It is a very nice hotel, it is near the train station and the canal. We really enjoyed our stay there.

Great location, friendly check in staff. Room upgraded. Amazing

Right smack beside Venice main train starion and overlook the beautiful Venice canal. Excellent service. The room cones with a chandelier..