Pensione Guerrato

I recently enjoyed my second stay at Pensione Guerrato and it was just as wonderful as I remembered. The charm and warmth of this place are truly unmatched. Nestled in an ideal location, next to the Rialto Mercato, it offers easy access to Venice's must-see landmarks and delightful eateries. The rooms are cozy and brimming with historical character, perfectly complementing the ancient beauty of Venice itself. Cleanliness and comfort are clearly priorities here, and both of my stays have left nothing to be desired in those regards. What really makes Pensione Guerrato stand out, though, is the staff. They are incredibly hospitable and go out of their way to make sure your stay is enjoyable. Pensione Guerrato is a perfect blend of Venetian charm and welcoming atmosphere. I’m already looking forward to my next visit!

We just got back from a lovely European family vacation with our 2 college aged children. We stayed at the Pensione Guerrato for 3 nights in their quad room on the 3rd floor. (No elevators - but we didn’t mind and it added to the charm). The room was clean and reasonably priced. Every staff member we met was extremely helpful and kind. Our flight back home was canceled the evening before we left and we had initially set up a water taxi through the hotel for an early morning pick up. Once we got our travel arrangements worked out (long story but our family were on different itineraries and the airlines had us all on different flights on different days- a complete mess - ugh), we asked the night reception person at the hotel if we could change our water taxi time. Luckily the owner Roberto, who had made the original taxi reservation for us just happened to call while I was trying to figure it out and helped us change the time. Roberto was wonderful!! He made the change for us that night (it was after 11pm) and even walked us down to the dock the next morning to make sure we were in the right spot!! WONDERFUL above and beyond CUSTOMER SERVICE!! Others are correct. There is a cafe/bar nearby that stays open very late and unfortunately it was loud. Certainly not the hotels fault but unfortunate. Hopefully they can work something out to control the late night noise in the future. I HIGHLY recommend this hotel. It is near the Rialto Bridge and the fish market. Very easy to walk everywhere but a-little off the beaten touristy path! A GEM!

You are staying in a very historic and old hotel. The rooms and bathrooms are very nice by European standards but what stands out for me is the service and friendliness of the staff. At check in the owner gave us a map and made several recommendations for dinner. The areas to stay away from etc. The hotel is down a very narrow street that you would swear was an ally so keep an eye out for their sign as the place is not that easy to find first try. One night late someone was trying to break into the place. While they did not make it in and we never felt unsafe either day or night I feel I should mention this. The other couples we were with had a room facing the street and they heard a fair amount of noise so if you go ask for another room.

I recently stayed at this location. There are numerous stairs to reach the lobby. Then you have to climb another set of stairs with your luggage. The front desk staff was very rude at all times. The breakfast was the worst. I really can’t say anything great about this location. I went with a tour group and this was the hotel selected.

The one star rating does not do this hotel justice at all. It is in a great location just beside the food markets and so close to the Rialto bridge. The owners are welcoming and helpful, giving good restaurant recommendations and tourist information. We had a family room on the top floor with plenty of space and a decent bathroom. Breakfast was typical of Italian hotels and more than satisfactory. Would definitely stay there again and would recommend it to anyone visiting beautiful Venice.

DISASTROUS, Owner took our money and gave us a room on the third floor Liked · Breakfast, very good. Shower room, very good. Close to water bus station. Disliked · WARNING…NO LIFT AND SOME ROOMS ARE ON THE 3rd FLOOR, UP 60 STEPS. Reception on First floor, we were offered a room on the 3rd floor, no lift, no assistance with luggage and my wife has mobility problems. Refused the room and asked for a refund, NO CHANCE!! “You booked a no refund room” the owner said, the lady on reception found us a room on the same, 3rd floor for one night only. After breakfast, had a discussion with the owner who didn’t want to know. We walked out and went to another hotel, (costing €340)

I can see why Rick Steves locks this place down for his tours! It is perfectly located for all sites, beautifully maintained, and run by some of the best hosts imaginable! They are amazingly communicative and very patient with frazzled tourists like this one! I was lost trying to find the waterbus terminal and was greeted with calm and thoughtful help. We stayed in the Apartment Fraia and it is fantastic. Every amenity, comfortable, and spacious! If I can, I will book this apartment every time I am in Venice!

Another fantastic stay in this historic, family-run hotel in a perfect location in Venice. They are so nice. From this vantage point, you have the whole island at your finger tips. We will keep coming back.