Ave de l'Etang 73, Vernier, Canton of Geneva, 1219, SwitzerlandView Hotel Details
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B&B Hotel Geneva Airport Guest Reviews
4.5/5
Great
280 Reviews
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Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.7
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All reviews(280)
Positive reviews(270)
Reviews with photos/video(69)
Close to airport(53)
Convenient location(47)
Easy to get around(43)
Offers pick-up/drop-offs(26)
Delicious breakfast(20)
Friendly front desk staff(11)
Well decorated(7)
Comfortable bed(4)
Negative reviews(10)
Denise
One-Bedroom Double Or Twin Room
Checked in Nov 2024
Solo travelers
1 Reviews
3.2/5
Posted on Nov 19, 2024
Pros: clean, value for money (I paid 85 Euro a nite with BF and taxes), almost sound-proof rooms, close to the airport and about 15 mins on trams to Geneva city centre. Nice breakfast - cereal/ cheese of course/ cold cuts and fried eggs. Free bus No.28 from the airport which has a stop near the hotel (u need to show you have a confirmed room booking).
Cons- no electric kettle/ no cups in room , so I need to bring a bottle to get hot water from the ground floor cafe. This is ok to me, overall nice stay.
Response from Property: Dear Denise Many thanks for your stay and the time to fill in this surveyWe were glad to read that you generally appreciated your stay among us.We took a good note of your comments and handed them over to the managers concernedRegards
Guest User
One-Bedroom Double Or Twin Room
Checked in Oct 2024
Family
61 Reviews
3.2/5
Posted on Dec 7, 2024
We liked most of the hotel. The pricing was reasonable and it was in a nice and quiet area in Geneva. We found the beds to be comfy and felt the shower was excellent with a couple of different settings to get some good pressure. We had two twin beds and the room had enough furnishings in it to enjoy but it is just a place to sleep. The room ran a bit warm for us in late October but having the window open helped.
They have a very good breakfast with a good variety of items like Swiss cheese, bacon, cured meats, breads and some good pastries. Coffee, tea and juice is also included and they have a few dispensers in the dining area. Hot water is available here in case you want to make a hot drink and bring it back to your room.
When we visited this hotel there was an internet outage in Vernier so there was no wifi available at the hotel for the duration of our stay and our cellular was blocked. The parking garage was also doing some painting so it was tricky to figure out the parking situation and getting into the parkade because there was no signage. We had issues with the front desk because the staff did not inform us of these known issues while we were checking in and we found it somewhat frustrating but when we inquired about these issues at the front desk the staff that I spoke to was rude, argumentative and condescending while the one lady insisted that they told us during check in but we were simply providing feedback that they did not. We had booked a twin room and a double room for our family but the rooms were mixed around and we didn't figure it out until the next morning and just thought it was what it was.
My wife and I could not help but notice that the staff in the breakfast area only asked people of colour for their breakfast card. Each time we went up to grab something they were asking someone of colour for their card to prove they were ok to dine in the breakfast area and it happened so frequently that it did not seem to be a coincidence. Staff could improve by asking everyone or simply having a front desk before the dining area where people could check in so they do not have to weirdly single people out.
I believe the hotel was charging a 25 CHF fee per day for parking because it is a third party that operates the parkade. They did advise us that we could choose to pay this fee or pay at the machine in the parkade. When we asked about the costs of the parkade the front desk staff nor the parking operator could advise us what the overnight fees would be but someone later shared that we could check the machine when we go to check out and we found a payment schedule and only had to pay 15 CHF overnight. I have attached the payment schedule to this review.
There is not much near this hotel but we felt it was a convenient overnight stay as we drove around Switzerland. We enjoyed some aspects of the hotel but there are definitely some opportunities to improve.
6/11
Response from Property: Dear Guest. As you also wrote the same review to a different platform I have already answered this on Tripadvisor. Regards
thelostwhisper_
Standard Double Room
Checked in Nov 2024
Couples
1 Reviews
4.5/5
Great
Posted on Nov 6, 2024
All the staff there are very friendly and respectful. We were allowed to check in early even though that is not their policy which was very kind of them. Initially when we arrived at the hotel we were planning on leaving our luggage there and go out, and later come back to check in however, they were nice to let us check in around 12pm.
They offer breakfast options as well at a price, however, it was better working out for us not to eat at the hotel.
Overall it is a very lovely and cozy hotel and I would book with them again even if we are not allowed to check in early!
Response from Property: Dear thelostwhisper_Thanks for the great comment. Be ensured that your nice comment towards ths team have been forwarded
Guest User
Standard Double Room
Checked in Oct 2024
Solo travelers
31 Reviews
5.0/5
Outstanding
Posted on Oct 2, 2024
The room is clean. Service is great! Although I just stayed over a night. It’s near tram station and easy access to the city.
Response from Property: Dear GuestThankq for this great review
Vivian
Triple Room
Checked in Jul 2024
Family
14 Reviews
5.0/5
Outstanding
Posted on Jul 17, 2024
The room is very good and just the right size. It is clean and hygienic, and the service staff is very enthusiastic. It is very close to the airport and convenient to travel. Recommended!
Response from Property: Dear VivianThanks for the excellent review and mark
Umang Dhiren
Standard Double Room
Checked in May 2024
Business travelers
17 Reviews
5.0/5
Outstanding
Posted on Jun 1, 2024
Excellent hotel, near to airport and tram station. Have complimentary airport shuttle service. Nice breakfast and very clean.
Response from Property: Dear Umang Dhiren. Thanks for the great feedback
Tashi Dolma
Standard Double Room
Checked in Nov 2024
Solo travelers
23 Reviews
5.0/5
Outstanding
Posted on Nov 24, 2024
I never expected this hotel good enough because in France B&B hotel are not good as we payed
Response from Property: Tashi Dolma. Thanks for your stay and this great comment.
Guest User
Standard Twin Room
Checked in May 2024
Couples
1 Reviews
4.0/5
Very Good
Posted on May 6, 2024
Better if shuttle bus timetable was informed before arrival. Otherwise quite good.
Response from Property: Dear Guest UserThanks for your stay and feedback. rest assured that it has been transferred to the manager concerned
Guest User
Standard Double Room
Checked in Oct 2024
Business travelers
1 Reviews
5.0/5
Outstanding
Posted on Oct 7, 2024
Although I did not use it for business this is well placed for the Airport (and there’s a free shuttle there and back), the city centre and CERN. Stayed in much more ‘fancy’ places and it’s not been half as clean or half as helpful staff. Will definitely use this chain again and if in Geneva that hotel.
Response from Property: Dear guest. Thanks for the great review
Elaine Joachim
Superior Double Room
Checked in Oct 2024
Couples
1 Reviews
4.5/5
Great
Posted on Oct 7, 2024
We stayed at Geneva Airport Hotel the last night of our Germany-Switzerland trip. We were so grateful for a clean hotel and a comfortable bed. It was especially helpful to have shuttle service to the airport!
Response from Property: Dear Elaine Joachim. Thanks for the great review
skjoub
Standard Twin Room
Checked in Mar 2024
Family
1 Reviews
4.2/5
Very Good
Posted on Apr 5, 2024
Great location just a 5 min bus/tram ride from Geneva airport. Staff are friendly and rooms are clean with luxurious tall ceilings. No free breakfast, but there is a free shuttle to and from the airport! Free shuttle timings attached below, but check with the hotel for updates!
闯荡autumn
Standard Twin Room
Checked in Sep 2024
Solo travelers
3 Reviews
3.7/5
Posted on Sep 29, 2024
The service attitude is good. But I can't imagine there is no tea, caffe, thernal kettle ad tissue in your room. U have to collect the water in their restaurant. It is not very convenient for a tourist.
Response from Property: Dear Guest. Thanks for your review and comment
Guest User
Standard Twin Room
Checked in Mar 2024
Couples
2 Reviews
3.0/5
Posted on Jun 9, 2024
No Water boiler in the room which is things that should improve, location is far from the city centre and difficult to find. But concern about the reasonable prices, convenience transportation and great hygiene, it's a pretty good experience.
Response from Property: Dear Guest,Many thanks for your stay and the time to fill in this surveyWe were glad to read that you generally appreciated your stay among us.We took a good note of your comments and handed them over to the managers concernedRegards
kellandj
Standard Double Room
Checked in Mar 2024
Solo travelers
26 Reviews
5.0/5
Outstanding
Posted on Mar 12, 2024
Good little hotel
Usual bugbear
I still expect linen to be changed daily, bugger the planet.
If you do not discount, change the sheets. I do not use the same sheets 3 days running at home. Greenwash
TravellingGirl
Triple Room
Checked in Aug 2024
Travel with friends
2 Reviews
4.5/5
Great
Posted on Oct 17, 2024
Clean, spacious hotel room. Rooftop was lovely with great views. Location was convenient next to tram stops and not far from the airport.
Response from Property: Dear TravellingGirl. Thanks for this great review