Best Western Plus Hotel de Capuleti

Excellent! The bed was very soft, the room was well soundproofed, and the house was cleaned daily; they even helped me organize my belongings. The front desk staff and service personnel were also very welcoming and helpful. The breakfast was plentiful. A very comfortable stay ❤️

The first impression was good. But in reality: 1. The room was extremely cramped, almost too small; 2. The Wi-Fi didn't work (they couldn't help us on the first night and came to fix it in the morning. When we returned, it worked for the first 15 minutes, then it disconnected again. We didn't bother bothering anyone because it was evening again, they wouldn't have been able to help us, and we were leaving the next morning); 3. The day before checkout, we arranged at reception to have a taxi called for us in the morning; we had to show up at reception 10 minutes early. In reality, they didn't call us a taxi. Because we were running, they said we could walk to the taxi station, but it was a 16-minute walk, and the train station was 20. We had to RUN to the train station with our suitcases. It was terrible, and we were very disappointed.

The hotel is pretty good! The waiters are very enthusiastic! I stayed for three days. One day, the hotel waiter forgot to clean the room. The hotel offered to waive the breakfast fee for the next day. As a result, when I checked out, I found that the breakfast fee for three days was waived!

It is a 15-20 minute walk from the train station, quiet, with few restaurants around, a small grocery store downstairs, not far from the city center, a 10-minute walk away, and most restaurants are within the city walls. The hotel breakfast is very rich.

The location is good. The room is nice. The facilities are complete and it is convenient to get around. We parked outside and there was no charge.

Hygiene: clean and tidy, Service: Thoughtful and enthusiastic Environment: Overall it is relatively new