Nasau Resort & Villas

Beautiful host friendly and welcoming environment. Guttered it was a short stay next time will be booking with Nasau Resort 🙂

No, don't put yourself through it Wow, what a come down from a fabulous week in Fiji! Where to start…. Whilst its setting in the mountains is lovely and the pool looked good, you are in the middle of nowhere with only resort facilities, one bar (beer was cold) one restaurant (beer was hot and food worse than poor with many dishes unavailable). We booked 4 rooms with 2 of those rooms having beds with sheets already slept in. All rooms had beds and pillows which should have been replaced 30 years ago. All bathrooms were not very clean and shower drainage was poor - so wear thongs with very thick soles….clogs would probs be more appropriate. Service was slow and disorganised, bar was good, 24 hour reception was manned by a sleepy rude woman which just topped off our delightful stay. I’ve stayed in hostels cleaner and more welcoming than this at 1/20th of the price. I probably wouldn’t be so harsh in my review had the price been more reflective of the property condition. Never again. (Puppies were friendly, pregs cat is a scratcher)

Stayed here with my family for 2 nights. I have stayed in so many hotels in Fiji but this was one of the worst experience I had. It looks very beautiful from outside, the lobby was quite specious with a lot of sitting space. Check in process was fast as we have arrived around 4pm by then most of the guests must have checked in as the checkin starts at 2pm. We were escorted by the potter to our room. Unfortunately there were no elevators, I had to take my 2 kids (10yo & 3yo) to the room which was on level 3. Along with us was my mum who is a heart patient :( On our way to the room we noticed the passages looked very dirty and it seemed like it hasn't been cleaned for so many days. Bird poop were almost everywhere. We got into our room, the room smelled really bad, as if someone had just used the toilet and left.. argh! The bathrooms and handbasin seemed to be not washed or cleaned for years. The bed sheets were all stained and we asked the reception to have this changed. They changed one only. We had asked them to chang pillow case but they didn't change that. We didn't have any towels in our room. When we called to enquire we were told that it is still in the laundry. We waited for almost 1.5hrs and called again that we needed the towels urgently as we were running late for a function. The brought us towels which were all stained and looked really dirty as if it was never washed. Breakfast was ok. They had bread, cereals, porridge, fruits etc. But I think it was not worth the money we had paid. Pool was very nice and well maintained. Next day we kept asking the housekeeping guys to clean our room but they didn't till I called reception and asked them to send the housekeeping to clean my room which was after 3pm. I had to ask them to change sheets, towels, sweep n mop the room. The staff listened to what was requested so I had no issues with any staff. I feel they are not trained well and they waste they day yarning away. I had asked them to get us a few plates for our lunch, but no luck, I waited for almost 20mins and went by myself to get the plates. We also requested to give a room at the ground floor but they couldn't accommodate due to full house, so not flexible if you wanna change room. Well that was my stay at Nasau and if you are looking at booking this place then better do research first before you book as you might be wasting your $$ here.

room cleaning is terrible every where bird poop, bathroom hand shower was broken, nice place with excellent views. extremely disappointing cleaning of the hotel.

Not accessible at all. Multiple flights of stairs and no elevator. This probably isn't a problem for most but for bad backs and feet, it was not accommodation I would book again. The beds are low to the ground and while comfy, you're only given a sheet and the air-conditioning is hard to navigate, so we were freezing and wearing our jackets. We also weren't able to use some of our amenities because they were so dirty, we honesty wondered if they cleaned them. Also there was a hole and crack in the shower which freaked me out and is probably a hazard. The free breakfast includes toast (white and wholemeal), porridge, beans, two types of cereal and fruit. You can order off the menu but not great for people with dietary restrictions. The view is lovely, but the staff are quite rude. One of them specifically tried to invite themselves into my brothers room and made him very uncomfortable. Won't stay again.

Once we reach to our room the room was not really bed got no sheets the there was blood spots and bathroom was so dirty no towels even we called and asked for towels still no one bring it.

As we drove up, the facility was impressive. It’s beautiful from the road and those photos are accurate. The lobby is large and has a lot of seating areas. It is very comfortable with the cross breeze. Unfortunately, it’s downhill from here. This hotel is quite a distance from Nadi town. Not a problem for our group, but could be for some. Here are the rest of my experiences and observations: No elevator: After checking in, the first thing we noticed is that there is no elevator, and I was staying on the third floor. Wi-Fi not reliable: We tried to utilize the Wi-Fi and were able to connect initially, but we were unable to connect at all after that. No hot water: We stayed two nights and was not able to get hot water for showers either day. Two cold showers. Bummer. Air Con problems: The air con in the room was on the fritz, it got so loud on the first night that I had to turn it off. It was also dripping water and left a puddle in the middle of the floor that grew to over 2 ft in diameter. Weirdly large shower doors: the sliding shower doors were too wide for the shower so when you opened the doors to get it, you have to slide in sideways. My bathroom sink was very slow to drain. Also, the bath towels had some stains and were marked “Nasau Resort” in Sharpie marker on the bottom corner which seemed really tacky. The restaurant: they have a large menu, but we’re out of at least half of the menu items including all beef. I had the pizza and it was awful. The next day I had chicken nuggets-which was better, but it was served with cold fries. The wait was very long, up to an hour and a half from ordering to being served. Some in our group ordered fish, but it looked and tasted remarkably like chicken. There’s no Wi-Fi in the restaurant. Breakfast buffet: coffee machine was down the second day which was a bummer. Two hot options (porridge and mushrooms), along with toast and juice. Water: we were advised that the tap water was not safe to drink. Water and juices were available at the breakfast buffet, but I’m not sure if the water used was safe, so I avoided it. Service staff (bar tender, waitress, and housekeeper): friendly and helpful. As I was leaving my room with my luggage, the housekeeper quickly jumped in to help carry luggage down the stairs. Store: clean and well stocked with good snacks that seemed reasonably priced. We heard rumors that the place had recently sold and the new owners were working to improve things. I hope that is true.

After seeing the distance, I decided not to stay at this hotel. The rating is not comparable to the good hotel with easy access to/from the airport. No store around. No breakfast included. Road to/from hotel is well under developed. Not recommended.

Absolutey filthy and terrible accommodations in Nadi. Stay somewhere else. Unclean room, bugs, mildew and mold in bathroom. Terrible.