2852 Douglas St, Victoria, British Columbia, V8T 4M5, CanadaSee Hotel Details
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1 night
Guest Reviews
8.1/10
Very good
111 Reviews
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.4
Amenities7.7
Service7.9
Cleanliness8.4
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All reviews(111)
Positive reviews(11)
Great service(5)
Clean pool(3)
Great swimming pool(3)
Guest User
Standard Suite, 1 King Bed with Sofa Bed, Kitchenette
Stay Date Mar 2026
Traveling with friends
1 Reviews
7.5/10
Posted on Apr 7, 2026
The room should be bigger for king suites and the sofa bed mattress was really small
Guest User
Standard Room, 2 Double Beds
Stay Date Dec 2025
Family
8 Reviews
10/10
Outstanding
Posted on Jan 19, 2026
The front desk staff was incredibly helpful and attentive. They even thoughtfully provided us with two small forks when we needed them. Both the check-in and check-out processes were very fast and efficient. Highly recommended!
Guest User
Standard Queen Room
Stay Date Nov 2025
Couple
1 Reviews
6.5/10
Posted on Dec 28, 2025
We stayed as a couple at Sandman Hotel Victoria for four nights over the Christmas holidays. The hotel looks fresh and modern, as if recently renovated, and was very affordable for Victoria given the season. Amenities include a swimming pool, hot tub, and gym, and the gym is particularly well equipped for a hotel in this price range. Unfortunately, we never had a chance to use the pool or hot tub as they were consistently crowded, and at one point two guests appeared to have poured soapy products into the hot tub, effectively turning it into their own bubble bath, which was unpleasant, and staff did not seem to address it. Another downside was housekeeping: daily service is not provided by default and must be requested each morning, which was not explained at check-in. When we did request housekeeping, towels were replaced and the bed was made, but toiletries such as soap and toilet paper were not replenished and had to be requested separately. Overall, good value and a fresh property, but housekeeping practices and monitoring of shared amenities could be improved.
Guest User
Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
Stay Date Jun 2025
Family
1 Reviews
10/10
Outstanding
Posted on Jul 7, 2025
It was nice and clean, with very helpful staff. Also close to a liquor store, if needed.
Guest User
Standard Suite, 1 King Bed with Sofa Bed, Kitchenette
Stay Date Apr 2025
Couple
1 Reviews
10/10
Outstanding
Posted on May 27, 2025
Excellent Room with lots of space. Wash rooms are very clean. Nice swimming pool and hot tub. Warm welcoming hotel staff.
maire santos adriano
Standard Room, 2 Double Beds
Stay Date Mar 2025
Traveling with friends
4 Reviews
9.5/10
Amazing
Posted on May 13, 2025
Great stay at the Sandman Hotel! The room was clean and comfortable, staff were friendly, and the location was super convenient. Highly recommend and would definitely stay again.
Yee lok Cheung
Standard Suite, 2 Double Beds, Sofa Bed, Kitchenette
Stay Date Apr 2025
Family
5 Reviews
8.0/10
Very good
Posted on Jun 6, 2025
They jave a small swim pool indoor
The service is good too
Anonymous User
Standard Room, 2 Double Beds
Stay Date Sep 2024
Family
2 Reviews
7.5/10
Posted on Oct 5, 2024
Small hotel but clean. Very nice service. Took considerations for my requests. Thank you.
Guest User
Standard Queen Room
Stay Date Nov 2024
Solo traveler
53 Reviews
10/10
Outstanding
Posted on Jan 17, 2025
Clean, good locartion for the Islandlink Bus.
いわうち こうすけ岩内 孝輔
Standard Queen Room
Stay Date Jul 2024
Business traveler
1 Reviews
9.5/10
Amazing
Posted on Oct 25, 2024
There was a bus stop to downtown right in front of the hotel, which was very convenient. There are plenty of places to shop and eat nearby.